Il prodotto era di qualità scadente per non dire di più e presentava dei difetti (aveva una macchia blu e perdeva delle parti) nonostante la richiesta di reso e rimborso il servizio clienti ha continu... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
y porque no puedo poner -10...pedi 4 slips negros talla XXL y despues de casi un mes me enviaron 4 boxers azules talla XXXL,envie correos y whatsapp y no recibi contestacion alguna, a parte que la ca... Näytä lisää
DO NOT USE Still waiting for a reply from emails I have sent them, no response at all. Sent an item back and was promised a refund - eventually a couple of months later the item was returned as not... Näytä lisää
I capi Amara sono originali, dai colori particolari ed io da ormai un anno effettuo ordini online e pagando con bonifico non ho mai dovuto aspettare oltre due o tre giorni. C' è anche un servizio wath... Näytä lisää
Yrityksen tiedot
Tietoja yrityksestä AMARA
Yrityksen kirjoittama
About AMARA
When Sam and Andrew Hood had a vision to make luxury homeware accessible, AMARA was born. After nearly two decades of meticulous curation, AMARA has grown to become the No1 destination for luxury homeware with collections from brands including Versace Home, Fornasetti and Kartell.
Yhteystiedot
Unit A Brook Park East, NG20 8RY, Shirebrook, Yhdistynyt kuningaskunta
- +44 204 538 0427
- amara.com
On vastannut 37 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
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I purchased from this place in good…
I purchased from this place in good faith. The dress was beyond rubbish and when I go to return it has to go to China not UK, which costs the same as the dress did to begin with. This place is operating with a fake name. DO NOT PURCHASE FROM HERE.

Vastaus yritykseltä AMARA
I received my 2 pairs of shoes 2 days…
I received my 2 pairs of shoes 2 days ago I paid £61.00 for them. They are sub standard shoddy plastic rubbish so disgusted that this company can trade with such misdescription. I am disabled hence use internet to shop and a pensioner. I want my money back. Need an address to return this junk. Can someone give me advice re consumer rights .

Vastaus yritykseltä AMARA
AVOID AMARA LONDON
I ordered a number of clothing items for my holidays. The items looked lovely in pictures but when I received them the material was horrible. I was returning them but there was no invoice in parcels nor anything about returns. I had to email them for help in returning the goods. When I got the form I completed it & saw a Uk address for returns which is where I sent it to & thankfully got tracked post & the parcel had been delivered to the Uk address. I checked my credit card account there was no refund after 10 days. I contacted them about this & received an email asking me why I didn't send the parcel to the address on the returns form in China & that this would delay any refund. I have sent a copy of the post receipt showing its tracker number & proof of delivery
I have explained about returns to China but yet the parcel had a return address for UK.
On the website it states they're based
In London but they expect you to return them to China at your own expense. I have explained that the address on the parcels address label stated another address in UK. My return cost me £14 to go to UK address it would be a lot more expensive.
This company misleads customers by stating they're a company in London & doesn't say anywhere on there webpage about links to China & that any returns would have to be sent there.
I'm hoping my credit card company can help me with this if they try to avoid refunding my money & I am going to trading standards with this as I feel they need to look into how this company operates

Vastaus yritykseltä AMARA
DONT ORDER FROM THIS SITE
Dress was nothing like the advertised photos. Material cheap and returns process made impossibly hard. Name suggests a UK based business, this is NOT the case. Had to return to China at my expense 😡

Vastaus yritykseltä AMARA
This is a rubbish company
This is a rubbish company. DON'T BUY FROM THEM. Everything comes from China and for an exchange or return you need to send the item to China first. The PO will not guarantee delivery except at vast expense. The company says Amara London but it is NOT in London. DON'T BE FOOLED

Vastaus yritykseltä AMARA
I purchased orthapedic sandals for…
I purchased orthapedic sandals for £39:95 and they were very light weight and to broad for my foot, but thats was fine....tried to get a return address thinking i was sending them back to london...... by the way thats were i thought i was getting them from in the first place,but nooo they sent me an address in china,cost me £19:30 to return them....never shop here again....to misleading and crafty for my liking.

Vastaus yritykseltä AMARA
I ordered what I thought was a flat…
I ordered what I thought was a flat shoe from a store London based as that’s what it said on FB , I went onto the website as i wasn’t to sure about shopping on FB . It said clearance sale leather flat shoe and a lovely pic of a nice leather flat shoe. I ordered in good faith I thought when payment came out as Hewynandre for £39.95 it was sus! How right was I , i finally received what can only be described as a piece of tatt !! Cheap cant really be described as leather, a plastic sole no tags in a ripped poly bag and to top it all off the elastic to button the rag onto your foot wasn’t even stitched to the so called shoe . I knew I’d been scammed but was going to chalk it up to experience but at £40 quid I don’t want anyone else falling for this SCAM!!! THEY ARE NOT A UK BASED SHOP AT ALL THEY ARE SCAMMING PEOPLE OUT OF THEIR HARD EARNED CASH !!! Just because we order what we think is a bargain shoe doesn’t mean we don’t work hard to earn money to buy things we need . They had the cheek to say send it back to china or take a 15% discount wtf for crap that’s broke !!! STAY CLEAR PLEASE
I’ve tried to attach pics of these but it won’t let me :(( very disappointed this is happening with loads of stuff online made to look like it’s from a shop and it’s not
In answer to your reply I was in contact with you Amara via email and the same outcome as in all the other reviews on here you are just putting off and stalling so more people fall into your trap and give up same way I did , we get No resolve from you all via your emails apart from asking for more money and a fake China Address to return item too as I said on my last email to Amara enjoy my £40 its the last il be scammed of and hopefully loads of others who fell for it too !!!

Vastaus yritykseltä AMARA
Beware this scam
I'm surprised this rating is as high as 2.4. Amara London ('Classic British design') is a scam that relies on misleading pictures and the fact that customers won't realise that returns have to be sent to China at their own expense. I bought a pair of shoes that didn't fit and turned out to be badly made plastic. I wasted time filling in a form I found online and approx £6 to return them to an address in the UK, billed as Amara. My package was sent back with a note enclosed (and a business card with the same Amara London logo as on the shoes) telling me to send them to the correct address. A rabbit hole journey to find this address means emailing back and forth with 'customer service' who, after offering various 'discounts', then provide an address in China.

Vastaus yritykseltä AMARA
The quality of the dress is nothing…
The quality of the dress is nothing like the photo, like a previous review (which I wish I had read first) it looks like a cheap t-shirt. The colour is completely different so by the looks of it, as I haven't heard back at all from my numerous emails, I have wasted nearly £40. DO NOT USE THIS COMPANY.

Vastaus yritykseltä AMARA
The dress was not at all what they…
The dress was not at all what they showed, the material was jersey kind, the Small size was not small, too big, no fitting, sleeves disproportionate, arrived after 20 days, looked like a market stall dress. By naming it Amara london it looks posh, ,there is not even a name tag on it. Made in China. Very very disappointed

Vastaus yritykseltä AMARA
Fraud company
DO NOT SHOP WITH THIS COMPANY AMARA LONDON. THEY ARE MAKING MONEY OUT OF SCAMMING YOU ONLINE. I BOUGHT A DRESS NOTHING LIKE THE PHOTO THEY WHERE SELLING. IT WAS CHEAP T-SHIRT MATERIAL. FAULTY STITCHING. MEANT TO BE A MAXI, ONLY KNEE LENGTH. HAD TO RETURN IT TO CHINA COST OF REFUNDING WAS HORRENDOUS. THEY DONT WANT TO SEE THE FAULTY ITEM. THEY KNOW THEY ARE SCAMMING ONLINE CUSTOMERS EMAILED THEM WANTING A FULL REFUND FOR FAULTY ITEM NEVER HEARD FROM THEM AGAIN. WE SHOULD MAKE THIS COMPANY GO VIRAL ON INSTAGRAM SO INNOCENT HARD WORKING CONSUMERS ARE NOT TRICKED INTO BUYING FROM THEM

Vastaus yritykseltä AMARA
BEWARE. SHOP ELSEWHERE.
BEWARE! SHOP ELSEWHERE. They promise an easy returns process within 45 days BUT return postage has to be paid by customer and the address is in CHINA. Whether it ever gets there or is even a real address is not proven. Products of very poor quality and shoes come up small, very slim soles, didn't fit. Their website states Trustpilot rating as 4.7: NOT TRUE!!!!

Vastaus yritykseltä AMARA
Beware: poor quality product and terrible customer service
Keep away from this company. They sent me the wrong colour shoes. The product is cheap plastic, nothing like the photos on the website. Their returns policy is hopeless - you need to return your product to China at your own expense. Have nothing to do with them.
You can see below that they are trying to connect with me, by demanding more information that they already have. This is so that, if I don’t respond, my review will be taken down. So, uf anyone is listening, you have all my details, so feel free to send me a refund. The shoes were so bad I couldn’t even give them to a charity shop. They went in the bin. What a scam.

Vastaus yritykseltä AMARA
Good service but low quality product.
This review is on my husbands profile.
On having received a dress I ordered for $79.95 the sizing was very small and the fabric a stretch jersey of sorts and looked very cheap.
On contacting the company they refunded me letting me keep the dress and replace it with a garment of my choice which was very generous.
But on receiving it today it's a terribly poor imitation of the photo sadly.
The fabric is a stretchy 'plasticy' jersey , the colours are garish and cheap looking, the 3/4 sleeves nothing like the original photo, but will serve as a house blouse😕 . I get to keep two rubbishy garments .
The customer service from Amara was excellent, unfortunately the products from China let them down.
The sad result of shopping for clothes online is many of the main street shopfronts have had to close, and I've contributed to it, so now we have to put up with this !.😪

Vastaus yritykseltä AMARA
Product arrived faulty
Product arrived faulty, even with arrow stickers indicating fault and they refused to pay to ship back to China. They are not based in London.
I have photos to prove how they arrived.
Shocking quality too

Vastaus yritykseltä AMARA
Just received my order after waiting…
Just received my order after waiting ages. Shoes were plastic and cheap rubbish. In bin.

Vastaus yritykseltä AMARA
Do not buy from this company
Do not buy from this company. I should have checked them out on Trustpilot beforehand. No order number, No purchase confirmation. Weeks before delivery and poor quality goods.

Vastaus yritykseltä AMARA
Having read all the reviews for this…
Having read all the reviews for this company how are they receiving 72% 5 star reviews. Make sure you read the reviews before you buy!!!!

Vastaus yritykseltä AMARA
DO NOT BUY FROM THESE SCAMMERS
DO NOT BUY FROM THESE SCAMMERS. Chinese tat shop who claim to be London based but require you to return the item to China, they offer a small percentage return and you keep the item although the quality is so poor I don’t know anyone who would want to!! When questioned they offer 15 percent although I really don’t believe they would honour that.
All in all, a horrendous shopping experience. AVOID OR LOSE YOUR MONEY

Vastaus yritykseltä AMARA
DO NOT DEAL WITH THIS COMPANY
Firstly, I think two companies on Trustpilot are confused. One is owned by House of Fraser (the link to their website is on this page). The second is a clothing line called Amara London. This is a Chinese based company suggesting they have a shop in London but I can find no proof this actually exists.
I purchased a Dress via Facebook. When it arrived it was very poor quality. When I tried to return it they said I must send it back to China at a cost of £9.95.
I did not see that information when ordering. Although it now says that on their website.
They did offer a 15% refund and I could keep the dress. Subsequently offered a 20% refund.
I offered to return the dress to London as I think that was reasonable cost.
Please don’t have any dealings with this company.
I will attempt to also complain to Facebook.

Vastaus yritykseltä AMARA
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