Amaiva Group Home Care Agency Brighton Arvostelua 

14
TrustScore 4.5/5 tähteä

4,5

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Yrityksen tiedot

  1. Kotisairaanhoitopalvelu

Yrityksen kirjoittama

Amaiva Group is a CQC Registered Home Care Agency based in Brighton & Hove. We provide high quality, safe, effective, and responsive person centred care services to the elderly and those needing extra help. We ensure that clients have all the information and support to make informed choices, and work with us to develop, and deliver a tailored made care package. Our services include, shopping trips, cleaning, arranging appointments, transportation, companionship, personal care, overnight care, live in care, end of life care, and more.


Yhteystiedot

4,5

Erinomainen

TrustScore 4.5/5 tähteä

14 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,5

Kaikki arvostelut

(14)

1 arvostelu kuluneen 12 kuukauden aikana

Kirjoita arvostelu

Teemme arvostelujen tarkistuksia

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

⭐️⭐️⭐️⭐️⭐️ A Heartfelt Thank You to Amaiva Home Care Peacehaven

I would like to express my deepest gratitude to the entire team at Amaiva Home Care Peacehaven for the outstanding care and compassion they showed my mum during her palliative care journey.
From the very first visit, it was clear that the carers were not only highly professional but also genuinely kind, patient, and attentive. They treated my mum with dignity, respect, and warmth, always taking the time to ensure she was comfortable, listened to, and cared for in the most thoughtful way.
Their support brought great comfort to both Mum and our whole family during an incredibly difficult time. The carers went above and beyond—offering reassurance, creating calm moments, and bringing a sense of humanity and tenderness that meant more than we can express.
Thank you to Emma and the whole team at Amaiva Home Care Peacehaven, for making such a meaningful difference. We are truly grateful for everything you did for Mum and for us.

29. huhtikuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Professional and caring

The Amaiva team were absolutely brilliant when my Dad needed care. They were really knowledgeable, responsive and helpful. They took the time to ask about our wishes and respected our choices.

13. kesäkuuta 2025
Oma-aloitteinen arvostelu
Amaiva Group Home Care Agency Brighton-logo

Vastaus yritykseltä Amaiva Group Home Care Agency Brighton

Thank you so much for your kind words. We're truly grateful you took the time to share your experience. It means a great deal to our team to know that we were able to support you all with the care and respect deserved.

We always aim to provide thoughtful, person-centred support, and it’s wonderful to hear that you felt heard and respected throughout the process.

Wishing you all the very best,
The Amaiva Team

Saanut 5/5 tähteä

Amaiva Care provide Amazing Care

Amaiva Care has consistently demonstrated its commitment to providing exceptional care. Our experience of communication with the team has been impeccable, and we were extremely fortunate to have found such a reliable and trustworthy company. I would unequivocally recommend them to anyone seeking reliable, honest, and trustworthy carers.

Communication:
- Reliable
- Honest
- Trustworthy

Reliability:
- Reliable
- Efficient
- Effective

Trustworthy:
- Empathetic
Caring

My 91-year-old father, Gerry, was discharged from the hospital, his choice, with or after a urinary tract infection (UTI), a Parkinson’s disease flare-up, and dehydration.

We anticipated an imminent NHS care package. However, this was not the case, and we quickly found ourselves unable to cope.

I contacted Amazing, I mean Amaiva, on a Sunday afternoon. They were the sole provider to respond within the same day and were able to schedule an initial visit for Wednesday morning that same day. Amazing!

Emma and Leanne arrived at 9 a.m. as scheduled to assess Gerry. At that moment, we were contemplating a two-week recovery plan involving personal care and appropriate exercise.

We felt able to place our complete trust in Emma and Leanne, allowing them to guide us through this challenging situation. We felt utterly unprepared for the circumstances.
We immediately felt in safe hands with Amaiva.

My mother, myself, and my husband were all profoundly impressed by their professionalism, clear communication, and unwavering sense of safety and genuine care to do the best for my father and us.

We promptly engaged Amaiva’s services.

The quality of care provided was unparalleled. Personal care was carried out with the utmost dignity.

However, there was a rapid deterioration in Gerry’s health due to a UTI, which exacerbated his advanced Parkinson’s disease.

Emma effectively communicated directly with the general practitioner to expedite the prescription of medication after our initial efforts proved ineffective.

The team at Amaiva promptly organised a hospital bed at very short notice.

Gerry’s condition continued to deteriorate, necessitating a decision from us regarding his hospitalisation and end of life care. Gerry had previously expressed his strong desire to avoid hospital admission.
We choose to follow my fathers wishes.
Emma had explained the adverse effects of declining medical intervention. The explanation was given with compassion and empathy, assuring us that we had made the optimal decision for Gerry and fostering a sense of security with the Amaiva team.

Following the advice of the GP’s surgery and the NHS clinical team, the team transitioned to palliative and then to end-of-life care. These adjustments were executed with remarkable ease by the team.

The quality of care provided to Gerry was unparalleled.

The compassion and care extended to my mother, myself, and my husband was also exceptional.

Leanne and Vicky, the other highly skilled carer who provided care for Gerry, were present when he passed away. They were instrumental in guiding us through the subsequent steps and ensuring that Gerry was prepared for the removal by the undertakers.

We are profoundly grateful to Emma, Leanne, and Vicky for making Dad’s final days as stress-free as possible.

I would unequivocally recommend Amaiva Care to individuals with varying short-term, medium-term, or long-term care requirements.

We were so lucky to have engaged Amaiva and we are all eternally grateful,

Pennie King

6. helmikuuta 2025
Oma-aloitteinen arvostelu
Amaiva Group Home Care Agency Brighton-logo

Vastaus yritykseltä Amaiva Group Home Care Agency Brighton

Thank you so much for taking the time to share such a heartfelt and detailed account of your experience with us.

We are truly honoured to have supported you all during such a profoundly difficult and emotional time. Your kind words mean more than we can express. We are deeply committed to providing compassionate, respectful care, and we’re incredibly proud to hear we supported Gerry with dignity, empathy, and professionalism throughout.

We know how important it was for Gerry to be cared for at home in line with his wishes. We are humbled to have been trusted to walk alongside you through your journey.

Knowing that our work made a meaningful difference to you all is the greatest reward.

Thank you again for your trust, your kind words, and for recommending us so warmly. Please know that you remain in our thoughts.

Warmest regards,
The Amaiva Care Team

Saanut 5/5 tähteä

Well done Amaiva

Emma and her team are truly wonderful! The compassionate care they provide to their clients is seriously exceptional. As a community nurse visiting patients who have Amaiva Group caring for them and witnessing how much Amaiva carers go above and beyond to support and assist them to live their lives to the fullest! Hearing the patients praise Amaiva is truly heart warming.
Emma is always raising concerns and seeking advice if needed, this shows how much she cares about her clients and always wanting the best for them!
Well done Amaiva!

29. huhtikuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Amaiva Care Group provided an…

Amaiva Care Group provided an outstanding end of tenancy clean. They were very efficient and professional I shall certainly use their services again when I next require them.

23. huhtikuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

An amazing team of carers

An amazing team of carers!
Nothing is too much trouble. Kind and compassionate. Incredibly understanding and unbelievably patient caring for my father and his wife.
They raise issues with the family if necessary.
They really go above and beyond the call of duty.
I would recommend the company to any family that is searching for home care for their loved ones.

7. kesäkuuta 2024
Oma-aloitteinen arvostelu
Amaiva Group Home Care Agency Brighton-logo

Vastaus yritykseltä Amaiva Group Home Care Agency Brighton

Thank you ever so much for your kind words and positive review. We are delighted to hear that you are having effective and responsive experience with us. Your feedback truly means the world to our team and encourages us to strive for excellence in everything we do. Best wishes. Amaiva

Saanut 5/5 tähteä

Nothing but admiration for this…

Nothing but admiration for this company, they took the time to understand my mothers needs, and deliver an exceptional service, we are all very impressed with their commitment and more importantly their compassion.

5. huhtikuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Companionship Care

I would be more than happy to give Amaiva Home Care a positive review for the companionship service they provided for my Granddad while my Nan was in hospital. The carers were fantastic and passionate about their care giving. Thank you so much.

2. tammikuuta 2024
Oma-aloitteinen arvostelu
Amaiva Group Home Care Agency Brighton-logo

Vastaus yritykseltä Amaiva Group Home Care Agency Brighton

Thank you for taking the time to share your positive experience. We are delighted to hear that our companionship service made a positive impact on your Granddad during a challenging time. Your kind words mean a lot to us, and we truly appreciate your feedback. If there's anything else we can do for your family, please don't hesitate to reach out.

Saanut 5/5 tähteä

Wonderful care and team

The team met our care needs so quickly after discharge from hospital and enables bridging care until the NHS took over. They are all so kind, attentive, flexible and caring and we are so grateful.

14. joulukuuta 2023
Oma-aloitteinen arvostelu
Amaiva Group Home Care Agency Brighton-logo

Vastaus yritykseltä Amaiva Group Home Care Agency Brighton

Thank you very much. Best wishes for the future.

Saanut 5/5 tähteä

Amaiva care

Amaiva care , have stood by their words and have provided amazing care.
Communication has been amazing. Nothing is a problem, we have been very lucky to have found this company , I would definitely recommend them to anyone looking for reliable, honest , trustworthy carers.

4. joulukuuta 2023
Oma-aloitteinen arvostelu
Amaiva Group Home Care Agency Brighton-logo

Vastaus yritykseltä Amaiva Group Home Care Agency Brighton

Thank you very much for kind words and sharing your experience.

Saanut 5/5 tähteä

No need to have worried at all…..

It’s a scary time when you are faced with placing a relative into care but I had already had experience with Amaiva when care was being arranged at home. My fears were unfounded and I was so completely reassured when discussing arrangements with Amaiva. The time and expertise shared with me was invaluable and my fears were allayed. Now that mum is in residential care, the services of Amaiva are still being used. They offer a wonderful visiting service or will take mum out. What can I say, I am so impressed with Amaiva and feel most fortunate to have had them recommended to me.

27. syyskuuta 2023
Oma-aloitteinen arvostelu
Amaiva Group Home Care Agency Brighton-logo

Vastaus yritykseltä Amaiva Group Home Care Agency Brighton

Hello
Thank you very much for your kind words. We are glad to help.

Saanut 5/5 tähteä

Amaiva did a professional clean

Amaiva did a professional clean for a client of mine. I recommended the Amaiva team as I know them personally, and I was not not let down. The cleaners were courteous and meticulous. Excellent service. Thank you.

1. elokuuta 2023
Oma-aloitteinen arvostelu

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