I have been trying to contact the…
I have been trying to contact the company for days. The sleeve is too tight at the thigh and rolls down. I want to return it but no one is getting back to me.
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Alveront is a health and wellness brand specializing in bamboo compression sleeves designed to help people manage knee pain, stiffness and swelling. Our flagship product the Relief Sleeve is worn overnight to support the joint while you sleep, helping customers wake up with less pain and more mobility. We serve customers across the United States, Australia, United Kingdom and Canada and stand behind every order with a 60 day money back guarantee. Our mission is simple — to help people get their mornings back. For any questions or support contact us at support@alveront.com.
2125 e jurupa st , 91761, Ontario, Yhdysvallat
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 7 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I have been trying to contact the company for days. The sleeve is too tight at the thigh and rolls down. I want to return it but no one is getting back to me.
I placed an order for Bamboo knee sleeves on the 1st on May. My order has not been dispatched and the tracking facility shows “could not find order” I had email confirmation of the order going through. So far I have not had any replies to my emails requesting a refund. I will take this up with my credit card. Avoid!!
I ordered a product April 4 and still havent received nothing, it May 20th. I will be contacting my bank and filing fraud charges so i can get a refund. Do not order from this company.
The product was TERRIBLE. NOT as advertised and NOT worth what I paid. I’ve emailed support TWICE about a return for refund and got NO response. Will be turning the company in to my credit card company for FRAUD!!!!!
They are hard to reach but they did respond and we worked out a refund which was good for both of us.
I ordered a size large but was sent an xl. I've sent numerous emails and no one acknowledges my emails so I'm stuck with a knee sleeve that is too big! Waste of money
Item still not received after ordering weeks ago and payment has been taken. No email confirmation of order received either!
Delivery was slow. Ordered black got grey. They roll down at the top and are not as long as I had hoped.
They sent an extra large instead of a small size with no response to my request to replace or return.
I recently had TKR and was left with a lot of swelling. These bamboo relief sleeves are like a cozy hug around my knees. They run very true to size and are breathable, so comfortable enough to wear all day/night long!
Ordering was easy and customer support was prompt with answering questions.
I have not been able to track item. Still have not received the item.
The delivery was delayed, though I did receive an email to explain this with the promise of a free gift.
When the parcel did arrive it was the wrong colour and incorrect size so of no use (and no gift).
I have sent emails to both the support and alveront outlook address and so far haven't received a response.
I have a full knee replacement in 10 days time and specifically wanted these knee relief sleeves leading up to surgery and for recovery.
5 weeks- not received yet. Needed knee sleeve for post surgery & not able to cancel the order
I dont give any stars but I post this one red star to write a review . This outfit is preying on older people with pain to purchase a compression sleeve, people who may not be very savvy. The site is only found on FB posting to groups with arthritis knee replacements etc to purchase this sleeve it gives glowing Trustpilot reviews which do not exist ( my surgeon recommends this, my physio therapist my daughter got this for me....all tosh and aimed at pensioners) under the profile of a Frank Smith, likely a stolen profile. Spurious pictures are posted re his knee surgery. We queried no scar but a lot of red swelling. All Ai or stolen pictures! There are no contact details, registered office, phone numbers, shipping details and oddly no other products. Im asking people not to engage with the Frank Smith or his wellness centre that appears not to exist or to buy from this site The offering looks a very naive set up but anyone giving bank details could be on a roller coaster and lose substantial money from their account or worse. Leave well alone. The product can easily be bought from credible online sites or on the High Street or given out from a clinician its nothing special.

Vastaus yritykseltä Alveront
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
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Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
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