I selected a server and paid $15 for it. The money was charged. However, my account dashboard then started demanding that I submit identification documents—even though nothing had been said about... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
I'm very pleased with this host. 👍 There was a issue with the identification when I ordered the first VDS, the verification service didn't accept drivers license, but support fixed it the day afte... Näytä lisää
Yritys on vastannut
When I started purchasing from ALTINSOFT I was delighted with it. The ALTINSOFT is the best service ever. I'll also give a 5-star rating to customer chat they listen carefully & give the best respons... Näytä lisää
Yritys on vastannut
We received a six-months invoice, asked for it to be split monthly and it arrived very quickly and accurately. Great and quick assistance, the agent was knowledgeable and helpful.
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
AltınSoft Information Technologies Trade Limited Company started to serve in the information sector at the end of 2005. Web hosting services, Dedicated server services, Web Design Projects, Corporate Solutions, E-Commerce Services, Special Package Software, Cloud Solutions and Consulting Services with thousands of customers and hundreds of dealers is a commercial company serving the IT Industry. By closely following the developments in the sector, we take it as a basis to provide our customers with trouble-free service.
Yhteystiedot
BABAESKI, 39200, KIRKLARELI, Turkki
- +908503038159
- sales@altinsoft.net
- altinsoft.net
3,6
Keskitasoinen
44 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
scam-like behavior
I selected a server and paid $15 for it. The money was charged.
However, my account dashboard then started demanding that I submit identification documents—even though nothing had been said about this previously (not even in the user agreement).
I opened a support ticket, but I received no response for three days. I tried contacting support via chat; after waiting an hour, I was told I needed to submit documents, and then they stopped responding altogether.
I sent an email stating that I wanted to cancel the order and get a refund, but there has been no reply to that either.
It looks like a scam. They aren't refunding the money, and the service isn't working. I think I'll try to get a refund through my bank.
10. heinäkuuta 2026
Simples e prático.
6. maaliskuuta 2026
Best in price vs performance.
3. kesäkuuta 2025
Good program
17. toukokuuta 2025
This company did help about every isue…
This company did help about every isue thanks
6. huhtikuuta 2025
Constantemente me falla
13. tammikuuta 2025
I cannot reach the company.
I purchased Windows hosting. I cannot get technical support. I cannot reach the company. They don't answer the phone. The service is not working. I'm waiting for your feedback.
9. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä ALTINSOFT LLC
There is no customer account for you in our database. Please check.
bu firmadan uzak durun 2 tane sunucu…
bu firmadan uzak durun 2 tane sunucu aldım e-ticaret için canlı destek iletişime geçtim sorun olmadığın ve diğer kullancılar kullandığın söylediler ip ler temiz değil açtığınızı hesap anında kapanıcaktır ayrıca para iadesi falan yapmiyorlar bilginize savcılığıa suç duyrusunda buluncam yarın bu şirket dolandırcı uzak durun ayrıca üyeliği iptal ettiler sunucularım kullanım süresi devam ederken hizmetim iptal etiler güya hizmet veriyorlarya lütfen para iadesi yapın altınsoft yasal süreç ile uğraşmak istiyorsanızı keyfinizi bilir
2. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä ALTINSOFT LLC
Değerli Müşterimiz,
Öncelikle yaşadığınız deneyim için üzgünüz. Şirketimiz sadece kiralık sunucu hizmetleri sağlamaktadır ve kontrol ettiğimizde hizmetleriniz ile ilgili bir kesinti söz konusu değildir. E-ticaret konusunda desteğimiz bulunmadığı için belirttiğiniz konularda tarafınıza destek veremiyoruz. Ayrıca tüm hizmetlerimizde web sitemizde bulunan iade politikası geçerlidir. Ayrıca şirketimiz ve markamız hakkında kullandığınız hakaret ve markamıza zarar veren ifadeleriniz için hukuk birimimiz gerekli prosedürleri başlatacaktır.
İyi çalışmalar dileriz.
Vastaus yritykseltä ALTINSOFT LLC
Dear Customer,
We thank you for your cooperation and wish you success in your work.
It is unreasonable and unnecessary to…
It is unreasonable and unnecessary to undergo a security test to obtain hosting or server services here. How can you justify such an actio
7. syyskuuta 2024
Vastaus yritykseltä ALTINSOFT LLC
Dear Customer,
We are sorry for the negative situation you are experiencing. Due to the increase in crimes committed on the internet, our company has put some security measures into effect. The account verification system used by many major banks has been put into effect. With this system, the security of your data is guaranteed and it is legal.
Thank you for your understanding and cooperation.
Best provider
31. elokuuta 2024
Vastaus yritykseltä ALTINSOFT LLC
Dear Customer,
We thank you for your cooperation and wish you success in your work.
quality service
23. heinäkuuta 2024
Vastaus yritykseltä ALTINSOFT LLC
Dear Customer,
We thank you for your cooperation and wish you success in your work.
I'm very pleased with this host
I'm very pleased with this host. 👍
There was a issue with the identification when I ordered the first VDS, the verification service didn't accept drivers license, but support fixed it the day after and I could verify then.
Service works as intended and I never leave my new VDS. 😃
Writing this after just got asked to post after I renewed the service.
5. kesäkuuta 2024
Vastaus yritykseltä ALTINSOFT LLC
Dear Customer,
We thank you for your cooperation and wish you success in your work.
This site steals from people under the…
This site steals from people under the pretext of verifying the identity of people, and after receiving the money, if you disagree with the verification of your identity on this site, it will not refund your money.
25. helmikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä ALTINSOFT LLC
Dear Customer,
The account verification process is mandatory to combat crimes committed online. I reviewed your account and your payment was automatically refunded after 24 hours because the authentication process failed.
Thank you for your co-operation.
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