Alpha MD Arvostelua 

10 days, no "free test", consultation was not professional... they are not a good company at all. Excuses for 1/3 a month instead of clear responses. I would estimate that they honestly just pocket most of the 50 USD consultation fee and do nothing. When I pressed them after 11 days for tracking information and told them they were about to be charged back for the consultation, they told me they would not work with me and to expect a refund shortly... They suck.

UPDATE

So, they sent the box for the test, after their "bait and switch to a 209USD (120USD if you just do it yourself at LabCorp) lab, which they claim is a "discounted rate" (claiming the lab is normally 500USD+....

for a week they sent 2 TIMES A DAY via email "complete your lab and send it in" I email them back after a week, "So you guys will work with me then (when I gave them guff about them trying to bait and switch me they were told they needed to refund my consult (which they did.... and then told me they would never work with me.... they don't like combat veterans possibly?)) They continued to send the "send your test in" emails.... so I performed the test, poked my finger, bled like a hog in my bathroom, putting the blood on the card provided, making sure it is saturated to get to a certain line, letting it dry, and putting it in a special envelope. Getting it to the carrier....

2 weeks go by, not even a smoke signal. I email them: "Hey guys, any update? What is the ETA on the return of the lab results?" No response. 3 weeks go by... I called their number... no answer. I ran their OSINT and found out they are in what equates to a shopping mall in the NW Portland area (if memory serves me correctly). I sent a legal demand for the results of my test... then they want to argue with me via email for 2 days, they sent back my labs I PROVIDED TO THEM before the consult, telling me they met their statutory requirements for production of tests... I call them out on the fact that they are double-speaking (3 times deployed: 97B/E (counterintelligence/Interrogator), OIF/OEF 66MI/101st). They finally, when pinned with nowhere to go, told me, "We canceled that test on the 22nd of last month.... kick rocks..." in not-so-many words lol... so they solicited me to test, I tested, and then they had already canceled the test to begin with. Now I am receiving emails from Trustpilot claiming this is "defamation"... it's not defamatory... if it's true.
I have receipts (emails, video, call records, and the reports I filed with applicable governing bodies). So, in total, this is not someone who is just upset, flapping their gums. I was able to get my health in order by just talking to my PCP, and he is issuing my labs/TRT moving forward. I dealt with Hone before; they were professional. I dealt with PeterMD; they were professional... Alpha MD does not professionally deal with the public at all. They bait-and-switch labs, solicit tests to be fulfilled, and then cancel them, and the staff themselves can't handle some AAR after they mess up and have to have a coming-to-Jesus when they are brought to task for falsely advertising. I would avoid this company like the plague..... If they can't get a "free test" to you for a month and can't explain their process openly... how are they going to deliver the actual medicine? SMH, this is why I reported them to all applicable governing bodies for possible fraud, possible medical mishandling, and false engagement/inducement. Not a professional company... at all. If you continue (directed at Alpha MD) to say that I am defaming you.... You will be sued for defamation/slander/libel. Govern yourselves wisely. -SGT Roesler US Army OIF/OEF

The "free test" was NOT SHIPPED lol... I have the email where I make you admit it was 3rd party drop shipped, and you would provide tracking when you yourself had it... You can attempt to divert from the truth, but it will still find you. If you consider being served with legal preservation holds (spoiliation) to protect myself "threats"... guilty. Did I use strong language with your staff... after a month of being lied to, yea they got some WTF's.... who is defaming whom here? this isn't going to help your FTC, Nursing Board (WA/OK), and consumer reporting complaints. And then you attempt to report to trustpilot "illegal/defamation" so you can silence me... You want to silence combat vets when you drop the ball?

A "bait and switch" is a deceptive sales tactic where a company lures customers with a low-priced offer (the "bait"), only to claim the item is unavailable or inferior, and push a more expensive alternative (the "switch"). Merriam-Webster Legal Definition (which is what you did). If a combat veteran "threatened" your staff you have my details... where was the police report? I have the emails (only comms we used).

Top notch service, good value, excellent quality of products.

The providers really know what they are doing and respond to any questions I have very quickly. I have been with 2 other providers before and had terrible experiences. I have no plan to stop my trt with alphamd.

Fast easy dependable and friendly love these guys

I have yet to have a bad experience with Alpha MD! And I have been with them almost two years now! Thank you everyone there for helping my get part of my life back!

Alpha try customer service is an embarrassment. 3 months waiting for refund. Each time told it’s been processed. Each time lied to. Always a processing error. Sure there are more negative reviews than posted. This is a scam company with irresponsible and disingenuous group of individuals masquerading as customer service. Gordon K.

Could not have asked for a better HRT provider. Have recommended to friends, family and fiancé (HRT available for females as well). Discovered Alpha MD’s subreddit (check it out) and have been a patient since. True patient-advocates with a wealth of knowledge and passion for alternative medicine.

I am 64 and on TRT replace. At first energy levels were up and feeling great. But lately no energy. I live in Canada and I wish I could use your services. I get your articles in my email and I think they are great. My wife would love to also use your service. Keep sending the great articles. Thank you.

These people do an excellent job. Fast courteous and effective service. They respond within a day to all requests and send supplies quickly even to my remote address in a US territory. All for a fair price. Good job guys!

Alpha MD is a great company. Service has been good. My orders arrive on time they’ve always answered all my questions.

Good turn around time. Quality products. I've seen massive improvements in health. I feel better and look better. Quality outfit with these guys!

I've been a customer for about two years now, and even from the very beginning, they treated me like a valued customer. After two years, they treat me more like family. I've gotten to know each of the providers there very well. Every time I have a consult with one of them, they take their time, even going beyond the scheduled consult time on occasion, to make sure that they completely understand what it is that I need and that I completely understand what they think the solutions are. Working together like that over this length of time has greatly improved my health and given me confidence at 52 years old that I didn't know I would have.

I have been a customer for a little over 10 months now. I have been very satisfied with my experience so far. Questions sent via their site get answered thoroughly. I see myself being a customer for the near and long term future.

Super responsive and great guidance. Always willing to help and explain.

The entire experience up through receipt of my medications has been effortless, supportive and efficient. After having my chronic and debilitating issues dismissed or misdiagnosed for over a decade, it was a tremendous relief to no longer have to educate, wrestle with or cajole healthcare professionals into prioritizing my health and providing effective treatments. AlphaMD specialize in male hormone and metabolism optimization. Unlike the conventional allopathic healthcare system, their goal isn’t merely to get me to the average level of health, at the lowest possible cost. They are committed to helping me achieve my optimal health outcomes.

Simple defined process! Switching was one telemedicine call and 2 minutes uploading required forms. The telemedicine provider patiently reviewed my treatment history and goals. No nonsense explanation of overall program and timelines. Total time invested about half an hour. After subscribing, my treatment plan was finalized that day. I had my medicine in hand 3 days after my appointment. Switching was far easier than I expected.

Great experience and easy to navigate!

Thank you!

Got recommended to Alpha MD by a friend. So far communication and customer service is great and more than that, I feel much better!

I can’t say enough good things about Alpha MD. From day one, their team has gone above and beyond to make sure I’m taken care of—not just as a patient, but as a person.

Starting TRT can feel overwhelming, but they made the entire process simple, clear, and comfortable. They take the time to explain everything, answer every question, and tailor the treatment specifically to your needs. You never feel rushed or like just another number.

What really stands out is their consistency and level of care. They stay on top of your progress, make adjustments when needed, and genuinely want to see you improve and feel your best. The communication is excellent, and the support is always there.

Since working with Alpha MD, I’ve noticed real, tangible improvements in my energy, focus, and overall well-being. It’s been a game changer for me.

If you’re considering TRT or looking for a provider that actually cares about your results and your health, I highly recommend Alpha MD. You won’t find a more professional or dedicated team.

Five stars all the way.

AlphaMD and the entire team is fantastic. They listen to your symptoms and provide care that makes a difference. I've been a patient for almost 3 years and they've been quick to respond to any random question I have and go out of their way to help every individual person.