Almagems Arvostelua 172

I ordered a Mothers Day present for my Daughter in Law. A personalized jewelry dish. The script is too small to read. I asked for a refund. I was told that they did their job and the most I could get back was 20% off next purchase. I cannot give her this gift. Do cannot get a refund. I would never order from this company.
Leslie Hawthorne

Thank you.

I am very disappointed in picture looks like its a 3D designed and its only printed and just not fair price for what we received.

lo voy a escribir en español, ustedes le ponen un traductor, mi pedido fue una taza, el precio no era barato , hay otras tiendas que venden lo mismo con precios menores, la compre porque me gusto el diseño y que se podia personalizar, como lo hice, lo que no me gusto el shiping standar tarda muchos dias, y otra cosa que no me gusto es que no dan un link para el seguimiento del pedido,espero mejoren eso, precio, dias de entrega y seguimiento. es todo.

The cup is beautiful. exactly like the pictures. The name is clear letters. came in timely manner. There was an issue with my zip code, and alma gems customer serviced reached out via email. I appreciate the professionalism and the Quality of the product. I will be ordering more items soon 💎☕️☀️

I ordered a mug for my hair stylist that had gems and 3d items in gold (chair, hair dryer, brush etc) along with a personalized name. The mug is horrible! it is a blurry design that was not 3D AT ALL! I paid 30 dollars for a mug that was not worth 2 dollars! Do NOT buy from these people they are scammers.

I'd give it less if possible. I'm a disabled veteran on a fixed income. I purchased a military key holder that was 3D with dimensions, and what looked like actual military garb for like a GI Joe or something. What I got was a picture what I thought I was getting on cardboard. When I reached out, they asked for pics, I'd send them, and I'd get the same message asking for pics, this happened numerous times, which made me know it was an automated response. After a few days of asking for a refund, they said they reviewed the purchase, and they are not refunding anything. This is a scam company, do not buy anything from them.

My purchase and experience were first class. Their communication and tracking updates were fantastic. Purchased a barber sign and it is fantastic. Thank you so much for a great buying experience! Highly recommend!!!!!

Really reliable & helpful company to deal with

Didn’t answer emails quickly! My bracelet is very cheap looking and doesn’t fit right to show my son’s name and date of death!

It’s junk!

Very disappointed

Amazing company to deal with. Somehow my order was placed twice but the staff sorted it out quickly before the second one was shipped so it worked perfectly for both of us. They are all very polite and courteous. I won't hesitate to buy from them again. Shipping was super fast and product was wrapped very carefully..no damage at all. Thank you Almagems...you're one of the best 👌 👍 😍

The service was fast and friendly. They responded quickly when I emailed them with a question on my order. My order was great. I am very happy with them. I would definitely recommend.

I order a sewing themed phone cover. Looked sparkly and 2D on line. VERY DISAPPOINTED! Not 2d or sparkly. Was so excited when I ordered if for a friends daughter now not sure I even want to give it to her :(

Do not buy this product! It comes smelling of a strong chemical smell!!!! Not safe for children or anyone else for that matter. They refuse to issue a refund.

Never received item even though it shows delivered.

Customer Service was amazing!! My mug order came exactly as requested. I know I will be ordering more awesome product from this company!!

My brother and I just lost our precious mom. And I saw that watch, and loved it. My brother does everything for everybody else. I wanted him to feel special i had made a mistake when I ordered it. I forgot to say (love) Sue. Instead of just Sue. You folks were so kind to fix thst for me. Im just thrilled. Its beautiful and a great price. Ty im super happy

I purchased a mug and received the wrong one, so I contacted the customer service team and was liaising with Chloe. Chloe got onto it immediately and within the week I had received the mug that I had ordered. Unfortunately the mug was broken in transit. I contacted Chloe and sent photos and within a week I had received the mug in one piece. Even though this would have been a headache for them, Chloe went above and beyond to make sure I received exactly what I had ordered. I am very happy with my purchase and the customer service I received.

The product I bought was superb quality and awesome.
It was just as described in advertisement.

I bought this mug thinking I was getting an actual 3D-effect or textured/raised design based on the product photos and description that heavily promoted it as a "3D mug." The images made it look like the design popped out with real depth and dimension – something premium that would justify the $25+ price tag.
When it arrived, I was extremely disappointed. It's literally just a flat screen-printed image on a standard ceramic mug. No raised elements, no texture, no real 3D effect at all – it's completely 2D and looks exactly like any basic $5 mug you'd grab at a dollar store or Walmart clearance aisle. The quality feels cheap, the print is nothing special, and it doesn't stand out in any way.
Buried in the fine print (which I only noticed after receiving it), they mention it's "faux 3D" or a simulated/inflated effect. That's sneaky and misleading advertising – the main photos and hype scream "3D mug," but the tiny disclaimer covers their tracks. If it's just a flat print with some shadow tricks to fake depth, they should lead with that upfront instead of using deceptive images to trick people into paying premium prices.
This is bad business practice and false advertising. Save your money – it's not worth anywhere near $25. 1 star only because it holds coffee without leaking, but that's about it.