All Volleyball Arvostelua 3

Don't go here! #76675 was never delivered and they still charged me. They ignore your messages and ARE CON ARTISTS!

Dear Support Team,

Good afternoon.

My name is Maksym Brehin, and I am contacting you again regarding my order #73492, which I still have not received.

At this point, I am extremely disappointed with your service. Despite multiple attempts to get assistance, I have effectively been ignored, and no clear information has been provided about the status or location of my package. This is unacceptable, especially considering that the order has already been fully paid.

These volleyballs are not just a casual purchase — they are urgently needed for our team’s training. The delay is directly affecting our preparation, and I am now left without the equipment we rely on.

I must ask again:

Where exactly is my package?
Has any real investigation been conducted?
When can I expect delivery?

Given the situation, I am formally requesting either:

Immediate shipment of a replacement order, or
A full refund without further delay.

Please understand that continued lack of response or assistance will leave me no choice but to take further action. This includes:

Filing a detailed complaint on Trustpilot,
Sharing my experience publicly across social media,
Submitting a formal complaint to consumer protection authorities.

Under Illinois consumer protection laws, including the Illinois Consumer Fraud and Deceptive Business Practices Act, businesses are required to provide truthful information, fulfill orders within a reasonable time, and not engage in deceptive or unfair practices. Additionally, under Illinois Uniform Commercial Code, sellers are obligated to deliver purchased goods as agreed.

At this stage, I am simply asking for fair treatment, transparency, and a resolution. I believe this is not too much to expect as a paying customer.

Please respond as soon as possible with a clear solution. I would appreciate your immediate assistance in resolving this matter.

Good afternoon,

I am writing regarding my order #72935 (UPS tracking number: 1ZEA07970336991979), which I have not received, despite it being marked as delivered.

I have followed all the recommended steps: checked around my house, contacted neighbors and relatives, and searched thoroughly, but unfortunately, the package is nowhere to be found.

I also contacted UPS directly, and they were unable to assist me, advising me to reach out to you as the seller.

What concerns me the most is that my previous messages have gone unanswered. I do not understand why my emails are being ignored. I am trying to resolve this situation calmly and fairly, but I am not receiving any support.

As of today, I still have not received my order, and this situation is very upsetting for me.

According to consumer protection laws in the State of Delaware, the seller is responsible for assisting the customer in such situations, not ignoring their requests. I kindly ask you to take this matter seriously and provide proper support.

At this point, I must insist on a full refund, as the order was never delivered to me.

If this issue continues to be ignored, I will have no choice but to escalate it further by contacting the appropriate consumer protection authorities. I will also begin sharing my experience publicly, including posting reviews on Trustpilot and discussing this situation on social media to raise awareness.

Please treat this matter with urgency and seriousness, and proceed with issuing a refund for the undelivered order.

I look forward to your prompt response.

Sincerely,
Diana Pynzar