Allens E-Bikes Arvostelua 

103
TrustScore 5/5 tähteä

4,8

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Telephoned to discuss folding bikes to get in the car for caravaning. He had a good range so went over and test rode 3 bikes in our budget. Purchased two. Had an issue but called him and he immediatel... Näytä lisää

Saanut 5/5 tähteä

Traveled from Leicester to visit Allen’s Ebike because they were recommended by a friend Was not disappointed fantastic customer service. Very knowledgeable on all their bikes nothing was to much... Näytä lisää

Saanut 5/5 tähteä

We went to look at an electric bike, with no intention of buying one for a couple of months. However, Allen was friendly, professional and certainly knew his stuff, very knowledgeable and we were ab... Näytä lisää

Saanut 5/5 tähteä

Dave was amazing from start to finish! I actually rang him just as the store was closing ( half day ) as I needed a quick purchase for use of an e bike at work and Dave not only kept his shop open fo... Näytä lisää

Yrityksen tiedot

  1. Polkupyöräliike

Yrityksen kirjoittama

Allen's E-Bikes promise to deliver the highest quality E-Bikes and E-Motion products and accessories, with full warranty and service plans. Our service and products are the very best for you the rider. Mike and Dave (father and son) have worked very hard to locate and source the very best ranges of E-motion Bikes and personal travel solutions, to suit all budgets, with great warranty for peace of mind and with our in-house maintenance team you can purchase with confidence. We promise, if you can find the same model of E-Bike elsewhere, we will match the price. Mike and Dave want to bring you the very best shopping experience with this family business, with a big chain confidence, but with a personal 1-2-1 experience. ​ Not only have we got a great selection of E-Bikes, we also pride ourselves on locating the very best in outdoor gadgets and accessories. We are sure that you will find our selection of products the best in town!


Yhteystiedot

4,8

Erinomainen

TrustScore 5/5 tähteä

103 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,8

Kaikki arvostelut

(103)

14 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

New to EBikes

Telephoned to discuss folding bikes to get in the car for caravaning. He had a good range so went over and test rode 3 bikes in our budget. Purchased two. Had an issue but called him and he immediately said bring it back to exchange it. Good service, good range and communication,nice not buying online and having a person with knowledge. Will get them to service both bike when needed.

8. heinäkuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Traveled from Leicester to visit…

Traveled from Leicester to visit Allen’s Ebike because they were recommended by a friend
Was not disappointed fantastic customer service. Very knowledgeable on all their bikes nothing was to much trouble
Ended up buying 2 bike which we are very pleased with
So glad we made the journey
Brilliant people highly recommend if you want a bike pay them a visit

27. kesäkuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

We only went to look..... wow

We went to look at an electric bike, with no intention of buying one for a couple of months. However, Allen was friendly, professional and certainly knew his stuff, very knowledgeable and we were able to test them out. We ended up buying 2!!!! If you want a bike or just thinking about one then I would seriously recommend Allen's. Thank you.

30. toukokuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Thinking of getting an E Bike then you…

Thinking of getting an E Bike then you must try this shop first, the service was first class, Dave was very knowledgeable and took me through the range of bikes they had I was not hurried or rushed just very well looked after, I had a test ride of three bikes which helped me make up my mind in which one best suited me. I bought a bike from Allen’s on friday and it was delivered to my house the next day. I wasn’t expecting to have the bike delivered but what a lovely surprise. Rhys the delivery drive was great he took me through all the setting up of the bike again he’s a credit to Allen’s E Bikes. Very well done to all.

8. toukokuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Dave was amazing from start to finish!

Dave was amazing from start to finish!
I actually rang him just as the store was closing ( half day ) as I needed a quick purchase for use of an e bike at work and Dave not only kept his shop open for me only , he was very patient , let me trial several bikes and I never felt pressured to buy. I am very happy with my purchase , after a very poor experience with another bike company so a double well done to Dave who was very knowledgable and listened clearly to what I wanted.

5. toukokuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Popped in the shop and left with an e-bike!

We popped into Allen's E-Bikes to gain more knowledge about e-bikes and bought one the same day!
Dave took the time to understand what I was looking for, described the benefits and challenges of a number of makes and styles, and introduced possible options. I particularly wanted lightweight as I use a roof bar rack. I tried several bikes and chose a Tenways CG600 Pro. It is below 20 kg, has belt drive, no gears to maintain and had a spare battery too. It has taken a few rides to get used to but the extra boost when I need it, especially on steep slopes, means I no longer feel I need to opt out if some organised rides and routes. I often cycle 25-35 miles and rarely use more than 20% of the charge.
I am grateful for Dave's detailed and honest knowledge of e-bikes, the range that are on show in the shop, and the opportunity to try several out. Highly recommended for anyone thinking of buying an e-bike and, as an older cyclist, I can recommend e-bikes too!

10. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

5 star professional service

I had an absolutely fantastic experience with Allen’s E-Bikes in Leighton Buzzard. From start to finish, the service was outstanding. I visited the store twice and was helped by Dave on my first visit and Mike on my second, both were incredibly knowledgeable, patient, and genuinely passionate about what they do.

They took the time to answer all my questions, offered really helpful suggestions, and made sure I found the perfect e-bike for my needs. On top of that, I received an amazing discount, which made the whole experience even better.

I couldn’t be happier with my purchase and the level of customer service I received. Huge thanks to Dave and Mike, you’ve both been brilliant, plus an extra discount for saying how amazing Mike is too ha ha.

I highly recommend Allen’s E-Bikes to anyone considering making the switch!

4. toukokuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Good customer service…

The customer service that I received at this shop was excellent. I would definitely recommend them. I met 4 amazing men and walked away with my folding electric bike. If you are thinking about getting a bike go check them out. I am a happy customer ☺️

27. maaliskuuta 2026
Oma-aloitteinen arvostelu
Allens E-Bikes-logo

Vastaus yritykseltä Allens E-Bikes

Thanks very much for your review I hope you will have many happy rides on your MiRider bike.

Saanut 5/5 tähteä

Great experience at Allens E Bikes. Leighton Buzzard.

Had a great experience at Allens E Bikes. Mike was very knowledgeable and honest. Offered a test ride and I was so impressed by the Ampere Hilux. Bike was delivered the same day. Delivery driver was very friendly and helpful. Glad I made the jump to an E Bike as I feel as I get older, the hills are getting steeper. Would not hesitate to recommend.

23. maaliskuuta 2026
Oma-aloitteinen arvostelu
Allens E-Bikes-logo

Vastaus yritykseltä Allens E-Bikes

Thanks very much for your review hope you enjoy your new bike

Saanut 5/5 tähteä

Bought a foldable e-bike

Bought a foldable e-bike - the staff were very knowledgeable and friendly and let us try out some bikes outside. Great service and we gained a lot of confidence with our purchase from buying in store. Highly recommend!

30. marraskuuta 2025
Oma-aloitteinen arvostelu
Allens E-Bikes-logo

Vastaus yritykseltä Allens E-Bikes

Thank you for your review.

Saanut 5/5 tähteä

Its a game changer .

Apart from receiving my bike all communication was via email and I can't fault a thing .
Im really happy with my bike and can honestly say its a game changer .
The man that delivered my bike was extremely friendly and helpful.

1. marraskuuta 2025
Oma-aloitteinen arvostelu
Allens E-Bikes-logo

Vastaus yritykseltä Allens E-Bikes

Thank you so much for your review.

Saanut 5/5 tähteä

Dave was very helpful

Dave was very helpful prior to my purchase and always replied to my emails, we was able to sort out collection very quickly and on the collection day all was at the ready and the bike ready to cycle away and accessories fitted at the ready also. So all good and very happy. Thank you.

6. lokakuuta 2025
Oma-aloitteinen arvostelu
Allens E-Bikes-logo

Vastaus yritykseltä Allens E-Bikes

Thank you for your review. we appreciate it.

Saanut 5/5 tähteä

Really useful and expert service

Great service from Allen's when purchasing an e-bike through the Cycle-to-Work scheme. Good selection of quality bikes, expert advice on the pros and cons, and don't miss the opportunity to take things for a test ride - it's a good location for taking bikes for a spin!

17. syyskuuta 2025
Oma-aloitteinen arvostelu
Allens E-Bikes-logo

Vastaus yritykseltä Allens E-Bikes

Thank you for your review.

Saanut 5/5 tähteä

Personal attention

I had a really good experience with Will at Allen's e-bikes when I was selecting my bike. He carefully went through all the available options with me and gave me plenty of time to look, consider and test ride any of the available bikes. Nothing beats visiting a bricks and mortar bike shop with experts to offer support and advice.

7. syyskuuta 2025
Oma-aloitteinen arvostelu
Allens E-Bikes-logo

Vastaus yritykseltä Allens E-Bikes

Thank you for your review. we know you will love your new Ebike.

Saanut 1/5 tähteä

Dropped my trek e-bike off for a gold…

Dropped my trek e-bike off for a gold service & to investigate excessive creaking , getting the bike back 3 weeks later . After 2-3 rides bike still creaking so got a 2nd option from another bike specialist, there report found that the gold service my bike received from Allan’s Ebikes was non existent as various bearings had to be replaced (this would’ve been discovered in the service) also the dropper cable they fitted was kinked in the frame. They did offer me 60% refund on the service (so clearly admitting fault) bad experience for me, good luck.

15. toukokuuta 2025
Oma-aloitteinen arvostelu
Allens E-Bikes-logo

Vastaus yritykseltä Allens E-Bikes

Thank you for bringing your concerns to our attention. We would like to take this opportunity to clarify the work carried out on your bike and explain the situation from our perspective.

When your bike was serviced, all agreed work was completed to a high standard and in accordance with our service protocols. The service included the following:

Rear Cassette Installation
The rear cassette was installed using a large torque wrench, set accurately to 40Nm. This tool is always used for both cassettes and bottom brackets, remains in excellent condition, and has been double-checked for torque accuracy.
Freehub
The freehub was not removed as it showed no signs of damage, play, or looseness. With the correct tools, it is not necessary to remove the freehub to change the cassette, which was completed without issue.
Bearings
No issues were found with the wheel, bottom bracket, or head tube bearings at the time of service. Any damage or wear to these areas would have been clearly identifiable due to play or movement—none of which were present.
Linkage Bearings
The linkage bearings did not show any signs of play or wear that would require replacement. Our inspection found them to be in acceptable condition. Please note that deep suspension servicing falls outside our general service scope.
Dropper Post
The dropper post was completely non-functional on arrival and was addressed first. It was restored to full working order and used to clamp the bike securely for the rest of the work. Any issue with the post would likely have been apparent immediately upon collection or early use.
The bike was collected on 26th April and no contact was made until the end of July. During this time, we are unable to account for how many miles the bike was ridden or what conditions it was used in. Extended use over two months can reasonably result in further wear and the development of new issues, especially on performance or trail bikes.

We understand that another shop has since advised that further work is required. However, at the time of service, we saw no need for those additional repairs and always strive to avoid unnecessary costs for our customers unless an issue is immediate or safety-related.

Despite having completed all agreed work to a high standard, and outside of any warranty or immediate service follow-up timeframe, we chose to demonstrate our commitment to customer care. As a gesture of goodwill, we gave a 60% discount on labour, this was in no way at all an acceptance of liability, but more a case of our continued commitment to give excellent customer service.

Clearly, you did not feel that this was good enough hence your one star review, but unfortunately we felt that all work was carried out correctly and professionally and feel that we have gone above and beyond for you as a customer. We're sorry you feel that you had to leave a one star review and wish you all the best.

Saanut 5/5 tähteä

Second bike from Allen's e bikes. Must be good.

I have just bought a second bike from Dave.
Unfortunately the bike had been fitted with the wrong motor. Certainly no fault of Allen's e bikes. All they would have done is build what was in the box. Once the error was spotted, and Dave confirmed the problem with the supplier, the problem was quickly sorted. I was very glad of Dave's support.
Very good service

3. heinäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Superb and knowledgeable customer service

So pleased I purchased my Ebike from Allen's Ebikes via their web site. Service and delivery were first class. When I needed assistance with my bikes assembly and telephoned them, Dave so kindly took the trouble to guide me and my Ado 20 pro was soon on the road. Cannot thank Dave enough and will definitely be purchasing all my future bikes from Allen's Ebikes, their customer service and knowledge is superb.

26. kesäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Thank you so much to Dave at Allens E…

Thank you so much to Dave at Allens E Bikes! Dave could not have been more helpful and accommodating. I wanted a light e-bike having been struggling with a very heavy one. I did some research and found that Allens E Bikes had a good range of options. Dave’s welcome, knowledge and customer service was excellent and after a couple of visits and test rides I walked away with a stunning Ado 20 Ultra that is a dream to ride, I can’t be more pleased. I would highly recommend Allens E Bikes to anyone needing guidance and the reassurance that anything sold to them is of great quality and reliability. I would highly recommend Allens E Bikes

19. kesäkuuta 2025
Oma-aloitteinen arvostelu
Allens E-Bikes-logo

Vastaus yritykseltä Allens E-Bikes

Thank you for your review. We know you will continue to enjoy your fabulous folding Ebike.

Saanut 5/5 tähteä

Went to Allen's e-bike today as my own…

Went to Allen's e-bike today as my own was unrepairable due to the battery being obsolete. Found another with a discount. Mr Allen knows his stuff! He raised the saddle, raises the handlebars and explained the whole battery system. I was impressed! Came home and promptly went off on a ride! It's a beautiful hybrid bike and I am so pleased!

14. toukokuuta 2025
Oma-aloitteinen arvostelu
Allens E-Bikes-logo

Vastaus yritykseltä Allens E-Bikes

Thank you for the review. Enjoy your fab new Ebike.

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