I was in a huge rush trying to get contact lenses ahead of a big trip, I ordered them at 2pm on Wednesday and opted for the express delivery and got them by 2pm Thursday - this was such a huge rel... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I regularly buy my contact lenses from them and have always found the ordering process quick and easy. Good prices, reliable delivery, and no issues with my orders. Highly recommended
usually great but on this occasion my parcel has never showed up. It has been marked as out for delivery the last 6 days with no sign of it anywhere and cannot be located *edit* After speaking wit... Näytä lisää
Yritys on vastannut
First started ordering contacts and they’ve always delivered on time and never had issues with the quality of care, the product it self etc. I have also purchased prescription glasses as I needed an e... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Alensa.ie
Yrityksen kirjoittama
Free Delivery over 59€
Delivery is free for all orders over 59€ and starts at just 4€ for other orders. Tracking numbers are provided with all orders, and most are delivered in less than 3 business days.
Free Gifts over €80
Choose an exciting gift with your purchase over €80. Gifts are changing often, so stay tuned.
Prompt Dispatch
We process over 200.000 orders each month, and we’re proud to dispatch nearly 98% of these orders the same day.
Always Low Prices
We are committed to offering you the lowest competitive price on the market, and if you find a better offer, we’ll match it.
No.1 European Contact lenses supplier
We are proud to have the Largest stock of contact lenses and their accessories in Europe, which allows us to maintain low prices and perfect service because of the immediate dispatch.
High Quality Frames
We stock original products only from all the major manufacturers. Our online shop offers more than 19,000 models of glasses and sunglasses from more than 80 brand names, including Ray-Ban, Polaroid, Crullé, Carrera, Hugo Boss, Tommy Hilfiger and Prada. We have all frames in our stocks and ready for immediate dispatch.
TOP Quality of Spectacle Lenses
We have all spectacle lenses custom-made for you in Europe. To do so, we work with world-leading lens manufacturers like Zeiss, Adrial or Essilor. Our doctors keep the highest standards in the production and assembly of prescription glasses.
Alensa.ie
The knowledge and experience we have gained from 20 years on the market has helped us develop an extensive catalogue of products, a dedicated customer service team, and milions of satisfied customers.
Delivery is free for all orders over 59€ and starts at just 4€ for other orders. Tracking numbers are provided with all orders, and most are delivered in less than 3 business days.
Free Gifts over €80
Choose an exciting gift with your purchase over €80. Gifts are changing often, so stay tuned.
Prompt Dispatch
We process over 200.000 orders each month, and we’re proud to dispatch nearly 98% of these orders the same day.
Always Low Prices
We are committed to offering you the lowest competitive price on the market, and if you find a better offer, we’ll match it.
No.1 European Contact lenses supplier
We are proud to have the Largest stock of contact lenses and their accessories in Europe, which allows us to maintain low prices and perfect service because of the immediate dispatch.
High Quality Frames
We stock original products only from all the major manufacturers. Our online shop offers more than 19,000 models of glasses and sunglasses from more than 80 brand names, including Ray-Ban, Polaroid, Crullé, Carrera, Hugo Boss, Tommy Hilfiger and Prada. We have all frames in our stocks and ready for immediate dispatch.
TOP Quality of Spectacle Lenses
We have all spectacle lenses custom-made for you in Europe. To do so, we work with world-leading lens manufacturers like Zeiss, Adrial or Essilor. Our doctors keep the highest standards in the production and assembly of prescription glasses.
Alensa.ie
The knowledge and experience we have gained from 20 years on the market has helped us develop an extensive catalogue of products, a dedicated customer service team, and milions of satisfied customers.
Yhteystiedot
Dublin, Irlanti
- +353818665717
- info@alensa.ie
- alensa.ie
4,6
Erinomainen
1 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I highly recommend this company
I highly recommend this company. Service at a very high level.
5. marraskuuta 2025
Vastaus yritykseltä Alensa.ie
Hello Robert,
Thank you for the positive review. We are glad to hear that you are happy with our service and appreciate your recommendation a lot!
Kind regards,
Alensa Customer Service Team
Still haven't received the item
Still haven't received the item. UPS saying address incomplete
4. marraskuuta 2025
Vastaus yritykseltä Alensa.ie
Hello Niamh,
Thank you for the feedback.
We are sorry to hear about the issue with this delivery. Could you please contact us directly at info@alensa.ie with your order details so we can look into the situation and help resolve it as quickly as possible, if you have not done so already?
We will look into this situation for you and ensure it is resolved as soon as possible.
Kind regards,
Alensa Customer Service Team
Prompt Response
Following Fastway's shutdown and a phone call to Alensa, the team promptly sent me a new order of lenses as my original order was in transit back to them. I urgently needed the lenses and I received the new order 2 days later. I was very impressed with Alensa's response to my predicament considering the problem was not of their making. Many thanks.
Marie
11. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Alensa.ie
Hello Marie,
Thank you for the positive review. It is very appreciated!
We appreciate your understanding and are glad we could assist quickly despite the courier issue. It is great to hear that your replacement order arrived on time and that you are happy with our service.
Kind regards,
Alensa Customer Service Team
Always professional
31. lokakuuta 2025
Vastaus yritykseltä Alensa.ie
Hello,
Thank you for the positive review. It is very appreciated!
We are happy to hear that we have met your expectations.
Kind regards,
Alensa Customer Service Team
Vastaus yritykseltä Alensa.ie
Hello Mr. Niall,
Thank you for the positive review. It is very appreciated!
We are glad to hear that you are happy with your order and found our services to be efficient and of great value.
Kind regards,
Alensa Customer Service Team
very good as always
29. lokakuuta 2025
Vastaus yritykseltä Alensa.ie
Hello,
Thank you for the positive review. It is very appreciated!
We are happy to hear that we have met your expectations 😊
Kind regards,
Alensa Customer Service Team
Vastaus yritykseltä Alensa.ie
Hello,
Thank you for the positive review. It is very appreciated!
We are glad to hear that your parcel has arrived quickly.
Kind regards,
Alensa Customer Service Team
Maybe suggest to a courier not to drop…
Maybe suggest to a courier not to drop the items into a bin, household were in, household then threw waste in on top of the lenses
28. lokakuuta 2025
Vastaus yritykseltä Alensa.ie
Dear Edward,
we are so sorry to hear that and we do apologize deeply. We have issued you a compensation for the troubles in the form of store credit and informed the courier. The courier company has since gone bankrupt since yesterday, so we can assure you those issues will never occur again. Please, let us know if there are any issues with the products inside, or it was just the packaging that was stained/damaged by the waste. You can use our email address info@alensa.ie, or the phone number on the bottom of the website www.alensa.ie. We will be happy to assist you should there be any further discrepancies.
We do apologize deeply for any and all inconveniences caused.
The best customer service
The best customer service. Easy order and really fast delivery
20. lokakuuta 2025
Vastaus yritykseltä Alensa.ie
We're happy to hear that you had a great experience with our customer service and fast delivery! We appreciate you taking the time to leave us this positive feedback.
Super quick delivery
9. lokakuuta 2025
Vastaus yritykseltä Alensa.ie
Hello Natalia,
Thank you for the positive review. It is very appreciated!
We are glad to hear that your parcel has arrived quickly and look forward to serving you again if you ever need anything else in the future as well!
Kind regards,
Alensa Customer Service Team
Great company
Great company, quick delivery, no major problems, I love that they have barrel cases available and for cheaper than other places
28. tammikuuta 2025
Vastaus yritykseltä Alensa.ie
Hello Laura,
Thank you for the positive review. It is very appreciated!
We are glad to hear that you are satisfied with our services and quick delivery. Providing a smooth shooing experience is a main priority for us and it is great to know that we managed to meet your expectations.
Kind regards,
Alensa Customer Service Team
Delivery on time,very reasonable,great…
Delivery on time,very reasonable,great to deal with,absolutely recommend this site
2. lokakuuta 2025
Vastaus yritykseltä Alensa.ie
We're happy to hear that you had a positive experience with our service! We appreciate your recommendation and are glad our delivery was on time and reasonable.
Vastaus yritykseltä Alensa.ie
Hello Liza,
Thank you for the positive review.
We are glad to hear that you are happy with the fast delivery and our service.
Your support is very appreciated and we look forward to continue providing the same for you in the future as well!
Kind regards,
Alensa Customer Service Team
Can Recommend
Quick delivery and a very competitive price. Would definitely use this company again.
24. syyskuuta 2025
Vastaus yritykseltä Alensa.ie
We're happy to hear that you received quick delivery at a competitive price. Thank you for your positive feedback; we appreciate you considering us for future needs.
Great customer service
Made my usual order of contact lenses but I never got them by UPS's fault. Alensa customer service was very helpful and a new parcel was shipped shortly.
17. syyskuuta 2025
Vastaus yritykseltä Alensa.ie
Hello Sasa,
Thank you for the positive review.
We are sorry to hear that there was an issue with the delivery but we are glad to learn that it was promptly resolved and that the replacement parcel has been sent shortly.
Thank you for choosing us and for your support!
Kind regards,
Alensa Customer Service Team
Vastaus yritykseltä Alensa.ie
Hallo,
Vielen Dank für Ihre Rückmeldung! Es freut uns sehr, dass Sie mit unserer schnellen und pünktlichen Lieferung zufrieden sind. Wir geben unser Bestes, um Ihnen stets den besten Service zu bieten, und freuen uns schon auf Ihre nächste Bestellung.
Mit freundlichen Grüßen,
Alensa Kundenservice-Team
Vastaus yritykseltä Alensa.ie
Здравствуйте,
Спасибо большое за ваш отзыв! Нам очень приятно, что вы остались довольны сервисом и быстрой доставкой. Мы всегда рады вашим заказам и постараемся и дальше радовать вас высоким уровнем обслуживания.
С уважением,
Команда службы поддержки Alensa
Good price, Quick Delivery. Better than Vision Direct.
Good price. Quick no nonsense delivery. I switched to Alensa from VisionDirect.ie who ship to Ireland from the UK leading to import duty charges.
7. elokuuta 2025
Vastaus yritykseltä Alensa.ie
Hello,
Thank you for the positive review.
We are glad you found our prices competitive and our delivery quick and hassle-free. We truly appreciate you choosing us for your eye care needs and look forward to serving you again!
Kind regards,
Alensa Customer Service Team
Great value very quick delivery
4. elokuuta 2025
Vastaus yritykseltä Alensa.ie
Hello SIubhan,
Thank you for the positive review. It is very appreciated.
We are glad to hear that your parcel has arrived quickly!
Kind regards,
Alensa Customer Service Team
I haven’t received my parcel
I haven’t received my parcel - it’s ended up in cork! I live in Louth - I provided the correct address - the parcel is still in cork!
1. elokuuta 2025
Vastaus yritykseltä Alensa.ie
Hello,
We are sorry to hear that your parcel has not been delivered yet. Please contact us at info@alensa.ie with your order details so we can investigate the issue with the couriers and get this resolved for you as quickly as possible.
Thank you for your patience.
Kind regards,
Alensa Customer Service Team
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