Albatross Tours Arvostelua 

1 008
•
TrustScore 4.5/5 tähteä

4,5

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Recently did Cradles of Civilisation. I think our best tour! Local guides excellent and places we visited great. Türkiye amazing, Istanbul, Cappadocia with hot air balloon ride, Gallipoli etc. Hotels... Näytä lisää

Saanut 4/5 tähteä

Excellent tour covered so many aspects of Ireland. Small group was ideal .visited so many beautiful places. Bus driver was amazing, nothing was too much trouble for him . Our tour guide was incredibly... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Our tour guild Anna Lampen Boeving, she was just amazing sorted everything nothing flustered her even when our flight got turned back and she had to sort new flight and food vouchers. The whole tour... Näytä lisää

Saanut 4/5 tähteä

Had a great trip. Darren our tour guide was very experienced and knowledgeable pointed out sights of interest and gave us history of the places we visited. He mixed with everyone freely and made sur... Näytä lisää


Yrityksen tiedot

  1. Matkanjärjestäjä

Tietoja yrityksestä Albatross Tours

Yrityksen kirjoittama

Albatross Tours is a European tour operator based in Brisbane, Australia. Albatross Tours has been designing, creating and operating European escorted tours for Australians and New Zealanders since 1995. Offering longer stays in each destination, small group sizes and genuine inclusions, Albatross tours are jam packed with included excursions, entrances and feature dinners.

View Europe & UK Summer Tours

There is a magical winter wonderland out there waiting for you, filled with 'bucket list' experiences, amazing adventures and bursting with heart-warming festivities. Learn more about our European Christmas, New Year and Northern Lights tours

View European Festive Tours

As part of The Albatross Group the company manage in excess of 5,000 tour groups in Europe every year.

Albatross Tours - Come share our love of Europe

Yrityksen kirjoittama

European tours designed especially for you
We offer unique European tour itineraries designed to suit the travel needs of you - Australians and New Zealanders, who travel halfway across the world, seeking a more authentic European travel experience.
Enjoy our relaxed, longer stays
Enjoy a leisurely and more sensible pace with 2, 3, 4 and even 5 night stays in each captivating city or region.
Exceptional value with no hidden extras
We guarantee there are NO ‘optional’ activity costs – even your ‘end of tour’ tips are included. View the outstanding value inclusions in each of our itineraries.
See more, experience more
Packed with fabulous local dining, high quality excursions, authentic activities and unique experiences - and they are all included!
'My Time' guaranteed
Your days are easier. With our sensible and leisurely pace, we guarantee your ‘My Time’ so you can relax and truly enjoy the destinations you have travelled so far to see.
Stay in unique accommodation
Stay in first class, character style accommodation in superb locations… maybe historic mansions, centuries old castles, palaces or beautiful chalet style hotels.
Experience you can trust
With 31 years of experience in successfully creating and operating market leading European tours, you know you are in safe hands.

Book your Europe/UK Summer or Festive Tour for 2026 or 2027!

Book with confidence!

Book with confidence!
If you book and deposit on any of our tours, as long as there are 15 or more people travelling, our designated group departure, is guaranteed to travel, just look for the green tick next to your preferred departure date. For more information, download our digital brochure

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Yhteystiedot

4,5

Erinomainen

TrustScore 4.5/5 tähteä

1 t. arvostelua

5 tähteä
4 tähteä
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On vastannut 75 %: iin saamistaan huonoista arvosteluista

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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,5

Kaikki arvostelut

(1 008)

72 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 3/5 tähteä

After all the trips we did with…

After all the trips we did with Albatross over the past decade you would think just one email let alone a phone call to check on my wife’s welfare would have been appreciated. Sadly not a peep.

5. toukokuuta 2026
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Vastaus yritykseltä Albatross Tours

Thank you for sharing your feedback, Paul. We’re sorry to hear that you were disappointed with the level of post-tour contact you received. We do of course, hope Helen's recovery from her injury is going well.
We hope that Gilberto’s immediate care and support during the tour was felt and appreciated at what was undoubtedly a difficult time. We understand he provided support to you both as well assisting behind the scenes with some changes to your logistics, and that personal support is something we place great importance on.
Our Customer Service and Operations teams were also supporting you behind the scenes, including providing the documentation required for your travel insurance claim, which we understand was received not long after your return to Australia. We hope that, taken together, this support helped in some small way during what was clearly a very challenging time for you both.
If you would be comfortable with it, we would appreciate the opportunity to get in touch and talk with you personally about your experience on tour. If you’re happy for us to do so, please let us know and I will be in touch with you directly.
Matt
Customer Service & Sales Leader
Albatross Tours

Saanut 5/5 tähteä

Recently did Cradles of Civilisation

Recently did Cradles of Civilisation. I think our best tour! Local guides excellent and places we visited great. Türkiye amazing, Istanbul, Cappadocia with hot air balloon ride, Gallipoli etc. Hotels very good and great meals. Greece amazing, guide fantastic so many lovely places, all hotels wonderful. Ferries interesting.
hotels in great spots for restaurants, shops etc. Small group very friendly. Would highly recommend this tour.

5. toukokuuta 2026
Saanut 4/5 tähteä

Carefully review the activities on offer and make sure they suit you.

I think that Darren our leader did the best he could with all of us. I was told I should have chosen a more suitable tour. I thought I had signed up to go to a well known concert with a few bus trips to visit nearby castles. Unfortunately the hours of walking were a bit past my capabilities on occasions and I couldn’t keep up all the time even though I had practised walking at home. Kind tourists on our bus were very sympathetic and helpful and put up with my lack of speed. On occasion I was able to walk better as my jet lag reduced. I was pleased I got to the top of the Tree Walk platform still in the midst of the group surprisingly. Each evening, later in the tour, I talked the day over with my carer Pauline and decided which tours I could do and which to avoid. As the days progressed she kept a closer eye on me in case I had been left too far behind so I more or less managed. I had been much better on previous trips. In the end I was so exhausted I missed more than I wanted to but was so delighted to visit Rüdesheim again and also find similar towns not too far away though in reality I’ll never be able to visit them. I couldn’t wait to get home as I was so disappointed. Now I have to wait until the latter bout of Jetlag has passed. I doubt I’ll be able to visit the Northern Hemisphere again. Maybe visit NZ as it’s not so far from Oz but I’ll have to wait and see.
Bette Hardy.

2. heinäkuuta 2026
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

Had a great trip

Had a great trip. Darren our tour guide was very experienced and knowledgeable pointed out sights of interest and gave us history of the places we visited. He mixed with everyone freely and made sure everything was ok. Marcus our bus driver was excellent getting us places always happy smile on his face. It would have been good to gave air con in all hotels

12. heinäkuuta 2026
Oma-aloitteinen arvostelu
Saanut 3/5 tähteä

Just returned from Albatross tours of Northern Spain and Pyrenees.

Just returned from Albatross tours of Northern Spain and Pyrenees.This was my 3rd trip with Albatross,while the previous tours were outstanding ,this tour was disappointing.
Our tour guide became very ill in the first few days of the tour and needed to be hospitalised,this was unexpected and I wish him nothing but a a speedy recovery and good wishes.
I felt the contingency plan was very disorganised,leaving us with the bus driver,who was amazing and did his best to fill in as guide and driver which wasnt ideal to be driving and telling us about the journey.This was an interim fix until the next guide came to take us to dinner,then another guide to take over,who by her own admission wasn’t familiar with the tour.Doing the very best she could to make our trip enjoyable,she was delightful.
The tour itself didn’t offer any “Experiences” that the previous tours I have done with Albatross and we were left to our own devices on many occasions.One hotel was situated at the top of a mountain had magnificent views,but had to be reached by the finicular which stopped running at 8.30pm ,if you went to dinner in town you had to be back to reach the finicular in time or walk up the very steep road in the dark.Not ideal.
This Hotel also charged 25euro for a Gin &Tonic.
All together this tour was disappointing,I was often asked by others on tour who had not travelled with Albatross before,if this was consistent with the Company.I did say that I have never been disappointed with previous tours and that this wasnt what I had experienced before.
I don’t believe that this was a Premium tour that Albatross charged us for.Unlike other Albatross tours I have done.

20. toukokuuta 2026
Oma-aloitteinen arvostelu
Albatross Tours-logo

Vastaus yritykseltä Albatross Tours

Hi Annette, it was great to chat with you today and talk through your experience. It was great to understand the "wow" moments you experienced on our Italian tours were different to this itinerary but there was still much that you enjoyed. Thank you for sharing your insights around the transition between our Tour Manager falling ill and withdrawing from the tour and the replacement with our long standing and experienced Tour manager, Maria Luisa who was available at short notice. We are very pleased that our coach driver Jose was able to keep your tour on track and with the utmost safety, care & concern for those 3 days. WE are very pleased to report that Darren made a fully recovery and will be back hosting more tours for Albatross. I'm sure our Turkey itinerary you are interested in will deliver some of those "wow" moments and we hope to host you when you are looking to travel again.
Matt
Customer Service & Sales Leader

Saanut 5/5 tähteä

We have just completed the Italian…

We have just completed the Italian Grande tour for the second time. The first was in 2019. To our surprise there were some small changes in places to see and stay. Both tours were simply brilliant, great tour guides, Antonia (1st) and Helen (2) who we got to know both well. The same fantastic coach company and driver. If you love Italy as we do, Albatross is the only way to see it. We have completed 7 European, Ireland and Uk Albatross tours now. Just BRILLIANT.
Regards Michael and Annette

22. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Well organised

Well organised, an excellent tour director and fellow passengers. Plenty of free time, combined with organised walking tours, points of interest and various palaces, cathedrals, gardens, etc.

23. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Bucket List come true

I did back to back Albatross tours and they were fabulous. The tour guides were great, especially Gilberto who conducted the Swiss New year Adventure. The hotels and food were excellent. Everything ran smoothly.

21. joulukuuta 2025
Saanut 3/5 tähteä

The tour was good, but….

The tour was good, but I found the rooms in some of the hotels were not very good and whilst the hotels were lovely, I sometimes felt that we were treated differently because we were part of a tour group. Inferior rooms, seperate dining areas and a general vibe from some staff in bar areas etc.

17. joulukuuta 2025
Albatross Tours-logo

Vastaus yritykseltä Albatross Tours

Hi Stephanie,
Thank you for getting in touch and the opportunity to speak at length about your tour experience. It' always beneficial for us to listen to our guests to share context but also learn where we can improve. We hope we see you on another Albatross Adventure one day.
Matt

Hi Steph,
Thank you for sharing your feedback on our Swiss Christmas in Grindelwald tour. I’m very sorry to hear about your experience, particularly regarding some of the rooms and the experience of being treated differently as a group, as you’ve described. This is certainly not the standard we aim to deliver for our travellers, and I appreciate you bringing it to our attention.

We would like to learn more about what happened so we can fully investigate the circumstances and ensure this is addressed appropriately. If you’re willing, please contact us on 1300 135 015 (Monday–Friday, 8:00am–4:00pm Brisbane time) so we can speak with you directly.

We genuinely value the trust you place in us when travelling overseas, and we’d appreciate the opportunity to look into this properly.

Kind regards,
Matt
Customer Service & Sales Leader

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