Good idea for cashback off mobile bills but I invariably have to wait forever for confirmation that money has actually reduced my phone bill , and currently week has passed and not even sure my latest... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
This rewards scheme used to be better but it's slowly been eroded. Boots are no longer participating, it seems, and the new prize draw that replaced the monthly challenges is nowhere near as good. I... Näytä lisää
Yritys on vastannut
Fantastic little app that allows me to take money directly off my phone bill by recognising my everyday purchases. Literally does its work in the background and rewards me in the process!
Yritys on vastannut
Since the 1st September, I have not earnt any rewards. Nearly every month I would accumulate enough to reduce my phone bill by £5. Boots has disappeared off my account, which is a retailer I use every... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Turn your buys into highs! Join 4 million members who are making their mobile bills drop just by elevating their spending habits. Connect your cards, shop with over 200 well loved brands, cash in your rewards and boost your mobile life 🚀
Yhteystiedot
5th Floor Queens House Queen St Manchester , M2 5HT, Manchester, Yhdistynyt kuningaskunta
- support@airtime.co.uk
- airtimerewards.co.uk
3,3
Keskitasoinen
6 t. arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 96 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Was great, now not!
This used to be great but now they've suddenly added a £1.30 fee to withdraw £10 of earnings. What's that all about. And worst of all, they didn't announce this so its only when you go to withdraw you find out. Very poor!
5. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Airtime | Power Your Mobile Life
Hey, thank you for sharing your experience with us. We hear your frustration, and we're really sorry that the introduction of this fee caught you by surprise.
To clarify, the £1.30 fee and £10 withdrawal cap only apply to users on unsupported mobile networks where a direct bill deduction isn't technically possible. Because we have to process these transactions manually, our third party payment provider charges a processing fee. We appreciate your feedback, and we're continually looking at ways to expand our supported network list to help more users avoid these fees.
Making savings is getting harder.
This is a decent enough way to make savings on your mobile bill but they're making it more complicated every so often. Now you have to use links through the app not just use a registered card. The monthly targets to earn extras can be a bit extreme like 10 stamps to earn £1.50 in 3 month off your bill. Each stamp is a minimum of £5 at one of their retailers but none of the retailers are things you use monthly. Maybe around Christmas or Birthdays you can get close. Also this month they've removed it completely for a possible win from a draw which will only benefit a small fraction of the people using the app. Also I ALWAYS have to chase my Ebay purchases
5. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Airtime | Power Your Mobile Life
Hey Lee, thanks for taking the time to share your feedback with us. It’s really helpful to get your perspective on our recent updates, from the app links and target structures to the new prize draw format. We always want to balance how the app functions with what works best for our users, and your comments regarding retailer usability and the eBay tracking experience give us a lot to think about. We're constantly reviewing how features like these are rolled out, so we will certainly pass your thoughts on to the wider team as we plan future updates. Thanks again for helping us understand how these changes impact your experience.
Wrongfully deduct money, dont correct it as promised and then they ignore you!
Ive used the company for a while with no issues, but when I have encountered an issue Ive been ignored.
Contacted them last week as a load of minus transactions had appeared when they were failed transactions, so no amount had been added, only taken off me meaning my balance was short. Someone replied the next day and said they could see the error and it would be corrected on my account by the end of that day (Friday). It was not, I waited until Sunday and emailed to say it hadn’t been corrected, no reply. Tuesday, emailed again to advise it had still not been corrected on my account, no reply. It’s now Friday again, a week since I was told the issue would be resolved, the company has completely ignored me twice and my balance is still short due to their system error whereby failed transactions are deducted despite never being added.
Rubbish, I’m thinking of just cancelling it, they have my bank linked and purchase information but rewards are slow and even slower when they wrongfully deduct from you, added to the fact I’m being ignored. I’m not providing them with my personal information if they can’t even acknowledge and correct a mistake on their part it’s a rubbish deal for us customers!
Ticket #503693.
29. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Airtime | Power Your Mobile Life
Hey, thanks for your review, we are incredibly sorry for the delay in getting your rewards added back to your account.
To explain why those minus transactions appeared, when a payment fails, it automatically tracks in our system as a refund to reverse the initial transaction. This happens because of how the data is processed by the banks. When a payment fails on a bank card, and our platform picks it up as a refunded value. We're working on this to avoid this issue happening in the future.
We understand this issue should not have taken so long to resolve and we apologise for the delay. We can however, confirm your rewards have been re-added to your account and will show when you next log in.
Terrible user interface, disappointing offers and does not capture all my spending
Terrible user interface
Does not capture all of my spending at the included retailers
Very deceitful and untrue offers/ reflection of savings
Disappointing from 02, I don't expect it to get better
1. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Airtime | Power Your Mobile Life
Hey Kerri, thanks for taking the time to share your feedback. We’re very sorry to hear that your experience hasn't lived up to expectations, especially regarding missing transactions.
We want to reassure you that we take transparency seriously and never intend to mislead. Missing purchases can happen for a number of reasons and we'd really like to look into this matter further. Please reach out to our support team directly with your receipt details. We’ll investigate the missing spending right away and work on making the interface much clearer. Your trust means a lot to us, and we want to make this right.
Used to be good, not so now...
Used to be good and a nice little bonus. However with their new £1.30 fee and £10 max withdrawal for unsupported networks this feels a bit steep (13%). Why is the withdrawl amount capped at £10?? Seems like a nice easy win to try and claim back hard earned cashback. Seems like they chose the wrong company to partner with if they charge that sort of fee!! Airtime is good to have but only secondary to others and frankly now it's barely worth it.
1. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Airtime | Power Your Mobile Life
Hey Matthew, thank you for your review. We completely understand your frustration regarding the £1.30 fee and the £10 withdrawal cap for unsupported networks. We want to clarify that these specific terms and fees are set directly by our payment partner. However, we hear you loud and clear.
We are actively reviewing our supported networks to make the service more rewarding and flexible again. Your feedback is incredibly valuable in helping us make these changes.
Great app and an easy way to save
4. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Airtime | Power Your Mobile Life
Hey Tim! Thanks so much for your great review! We're delighted to hear you're enjoying the app 🙌
Really poor experience
Really poor experience
Used their in-app links as requested to book a BA holiday. Presumably Airtime got a huge commission
Purchase didn't track, reams of evidence submitted by me in multiple formats to prove payment through its link, but staff use every trick in the book to deny legitimate claim.
Really disappointed with customer care. Tried to complain but denied.
Suggest avoid using this company as it has no intention of ever paying out
Edit - sent details even though never given complaint ref number. Next stage is contacting Airtime leadership team
8. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Airtime | Power Your Mobile Life
Hey Paul, thank you for your feedback, we are very sorry to hear you have not had a great experience recently. We'd really like to look into this matter further and has requested some account details through Trust Pilot so we can locate your account. As soon as we have this, we'll ensure this is investigated immediately.
I've been using Airtime rewards for…
I've been using Airtime rewards for over 2 years and have accrued monies on numerous occasions by shopping in various retailers on the high street or on-line and have paid my mobile bill or put money towards it and so it's well worth signing up to this app!
4. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Airtime | Power Your Mobile Life
Hey Mark, thanks so much for the amazing review!
Two years is a fantastic milestone, and we’re absolutely thrilled to hear that you've been consistently saving money on your mobile bills just by doing your everyday shopping. Whether it's high street browsing or online scrolling, making those rewards work for you is exactly what we're here for.
We really appreciate you sharing your experience and recommending us to others. Here’s to many more years of effortless saving! 📱✨
It's good to be able to build rewards
It's good to be able to build rewards, the challenges vary from month to month. Can be laborious to keep on top of flash offers etc.
Some retailers have extremely long pending period, and some have to be reported as missing, making it a very long wait for the reward
4. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Airtime | Power Your Mobile Life
Hey Barbara, thanks for the review! We're glad you enjoy the monthly challenges and building up your rewards.
We hear you on the flash offers and waiting times, though. It can definitely feel like a chore to track everything, and those long pending periods (plus the occasional missing reward) are frustrating. Retailer processing times can vary, but we’re constantly working to make the experience smoother and more automated. We appreciate your patience and the honest feedback, it helps us improve!
Great app to use
I've been using this app for about 2 and a half years now and it's a great app. Easy to use and it's easy to just let the money accumulate then pay off part of all of your mobile bill
3. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Airtime | Power Your Mobile Life
Hey Carolyn, thanks so much for being a loyal user for the past two and a half years! We are thrilled to hear that the app has been a great, easy way for you to accumulate rewards and knock chunks off your mobile bills. Knowing that our community is consistently saving over the long term is exactly what we love to see.
Thank you for taking the time to share your experience 😄
Too many missed donations
Too many missed donations, ignored and never paid, even after contacting customer services. What's the point in continuing ?
Flashy site with very little substance.
1. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Airtime | Power Your Mobile Life
Hey Andy, thank you for your feedback, we are sorry to hear about the missed rewards. We have requested some account details through Trust Pilot, once we have these we can look into this matter further.
Easy quick way to save some spending
Easy quick way to save some spending. It automatically tracks so I don't have to even think about it much. I just have to remember to check into the new month offers at the beginning of the month! I've taken so much off my phone bills. I've had the app a while now and its an app worth having!
3. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Airtime | Power Your Mobile Life
Hey! Thank you for being a long-time user and for taking the time to share your review!
We are absolutely thrilled to hear how much you’ve managed to save on your phone bills and that the automatic tracking makes earning easy for you. You've nailed the perfect strategy by checking in for those new monthly offers at the start of each month!
We really appreciate the recommendation! Happy earning for many more months to come!
It's a great way to get money off your…
It's a great way to get money off your phone bill IF you are patient. Many of the transactions take three months to come your way, and some seem quite tricky to actually work out how you even get the reward.
I am happy as I've saved a few pounds just by buying things that I needed anyway.
I've recommended it to a few friends but they have been a bit sceptical.
What would have made me give it five stars? Quicker turnaround time and grocery offers ( but you can get giftcards)
3. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Airtime | Power Your Mobile Life
Hey Anna, thank you for the great review and for recommending us to your friends! We are delighted to hear you’re successfully saving on your bills just by doing your everyday shopping.
We appreciate your honest feedback regarding the pending period. This is set at the retailers discretion and is often longer for newer partners on the platform but we are always working to make it quicker and more straightforward.
Your suggestion for more grocery offers is fantastic, and we're glad you've spotted our gift cards in the meantime. Thank you for helping us improve!
When you have picked your choices the…
When you have picked your choices the points should go straight on i get sick of having to fill out missing receipts and then waiting for them to clear like for points from march still pending
10. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Airtime | Power Your Mobile Life
Hey Vanessa, thank you for sharing your experience with us, and we are truly sorry for the hassle this has caused. We completely understand it can be frustrating having to manually upload missing receipts and then have to wait months just to see your points clear. You shouldn't have to keep doing this so we'd really like to look into this matter further if you would be happy to get in touch with us, we just need a few details to locate your account.
We are constantly working with our partner retailers to make the tracking process smoother and to make sure our members receive their rewards as fast as possible.
Thank you for your patience with us while we work through these delays to get your rewards sorted.
What’s not to like,
What’s not to like,
Easy to use,just have to link your bank cards and airtime pretty much does the rest for money off your phone bill.
29. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Airtime | Power Your Mobile Life
Hey David! Thank you so much for the wonderful review! We are thrilled to hear that the app is easy to use and that you're enjoying the rewards toward your phone bill. We love knowing that the core process of earning through your everyday shopping is paying off for you.
We appreciate you taking the time to share your feedback, and we're glad to have you saving with us!
Hands down the easiest way to cut fixed bills!
I’ve been using Airtime for a while now, and it is easily one of the best money-saving apps on my phone. On average, the cashback I earn pays for my mobile bill for 5 full months out of the year! It completely takes the sting out of a recurring monthly cost. You just link your cards, shop at your usual places, and watch the credit build up passively. Cannot recommend it enough if you want free money off your phone bill.
3. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Airtime | Power Your Mobile Life
Hey Lee! Thank you so much for sharing your experience. What a fantastic milestone to reach! Covering your mobile bill for five full months out of the year is an incredible achievement, and we are absolutely thrilled that Airtime is making such a difference in cutting down your monthly costs.
We really appreciate the high recommendation, and we look forward to helping you wipe out many more phone bills in the future. Happy saving 😊
Is a good app
Is a good app . But too many online only offers. I prefer to go in store.
3. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Airtime | Power Your Mobile Life
Hey Kim! Thank you for taking the time to leave us a review! We're glad to hear you are enjoying the app overall.
We completely understand your preference for shopping in store. While many of our retail partners currently choose to run online only rewards, we are always working hard to expand our lineup. Your feedback is incredibly helpful, and we'll keep pushing to bring more in store options to the app.
So easy to set up and use
So easy to set up and use - just use my card as usual and end up with cash to pay off the phone bill - I've earnt £80 overtime for dojng nothing other than my usual shopping. It can take a few months for the cashback hence not giving 5 stars but otherwise highly recommend
3. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Airtime | Power Your Mobile Life
Hey Ceri! Thank you for sharing your experience with us! We are so happy to hear that we've helped you save £80 on your phone bill just by doing your usual shopping.
We completely understand your feedback regarding the time it takes for rewards to become payable. These times are set by the retailers but we're always working with them to have this as low as possible, so members receive their rewards asap. We really appreciate your patience with this part of the process.
Thank you for the high recommendation, and happy earning!
Not the best tracking where you buy
Not the best tracking where you buy, and even when it does track it has to be eligible... on the end almost never!
3. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Airtime | Power Your Mobile Life
Hey Pedro, we appreciate your feedback and we're sorry to hear you have experienced some tracking issues.
Unfortunately, on occasions some transactions can be missed but we have the form available on the app to complete so you do not miss out on any eligible rewards. It also lets us look into any concerns and fix them asap. If you're encountering continued issues with your transactions, please get in touch with the team and we'll do everything we can to help.
Hassle free and
Hassle free and no need to submit receipts as auto tracked. A shame that Waitrose is no longer linked.
3. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Airtime | Power Your Mobile Life
Hey! Thank you for your review, wonderful to hear the app has been hassle free for you and earning rewards has been easy, it's what we strive to do! We hear you on the Waitrose offer and we're doing everything we can to get them back on 😊
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