Aircraft Model Store Arvostelua 

I’ve purchased several 1:400 scale models from AMS and all of them have arrived safely and with no damage whatsoever. AMS also has the largest selection of models that I’ve seen and most of what I need.

I loved the fast shipping and the store itself looks awesome. I want to buy in the future definetly more diecasts from AMS.

However what makes it not 5 stars is that I ordered a single 1:400 diecast model which was put inside a cardboard mailbox. So the people working at the postal office squezed multiple times the box inside a mailbox shaped thing which completely destroyed the box of the 1:400. However I was lucky that the diecast plane came safe and sound, but I am kinda dissapointed that I cant save or collect the box itself since its completely destroyed.

My first Dreamliner just arrived from AMS Airplane Models Store and I’m beyond satisfied. The model is beautifully crafted, extremely accurate, and looks incredible in the display. Shipping was quick and professional, with good packaging to ensure everything arrived in perfect condition. The only annoying part was domestic customs, that took a bit longer to process. But in overall smooth and trustworthy buying experience from start to finish. Highly recommended for serious collectors!

Very pleased with the model aircraft received… good communications, speedy delivery

Honest, good business with great selection of models

Amazing company, bought on a couple of occasions and the service has been brilliant from start to finish. Very fast to dispatch items and they arrived really quickly. I highly recommend aircraft model store to everyone, thank you 10/10.

Model was on pre-order, made an enquiry as to progress, was contacted swiftly, very professional, model has now arrived, very pleased thankyou.

I love this store.

But sorry, expensive for Asian to buy something from here

Unfortunately Had a bad experience with this company
My package lost
I’ve emailed them had a generic response
And nothing after not sure I be using them again shame really

Jeffery was so helpful regarding our order, gave us load of information on the plane my son had ordered and was super quick with his responses.
Thanks Jeffery!

Easy to order website, good communication.
Fast shipping
Will definitely order from them again

5 working days and royal mail still has not received my parcel, feel misled about it being uk company, dont think it is

Model was on special offer - arrived on time and in great (new) condition. This is a 'snap-fit' model - one of the jets had come off the wing but pushed back on easily with no repair or glue necessary.

3I've shopped at this aviation model store for some time now on and off, ....So I've seen them improve from the early days when you didn't know if the item was in stock or pre order until you had paid for it! ... but now they've really got their act together with regard to what's in stock and what you may need to pre order. They have a very large selection of models at competitive prices and shipping rates. They also have a reward scheme which is great too if you by a lot of models so as your collection expands you get a nice little treats or incentive to come back. I have to say though my main source for models is / was Aviation Megastore in Netherlands but with the UK tightening up on import duty soon it looks like I may have curtail that avenue of pleasure and start buying from closer to home. So I'm going to miss the shear array of manufacturers plus the massive buying power they had for getting new release models on the shelves quicker than their rivals. I just hope AMS get as big.....keep up the continous improvement. Its always been a great shopping experience and if its not been up to scratch (usually a shipping misshap with royal mail) you always put it right which is the main thing!! ....hats off to you AMS.

Beautifull Modell

Very Happy with My Order Received.

Excellent service from AMS. I ordered the wrong mat for my son for Christmas and the customer service team were really helpful and sent the replacement out promptly.

My son loves the planes from here and although there are other companies, AMS seem better value for money, more choice and they often have good offers on when you spend over a certain amount.

Pretty good results i got, i ordered the planes and i got them 3 days later which is very fast from my experiences so great for me!

Can’t fault the ease of ordering, the accuracy of the description matching the item, delivery, and the model itself is exactly what I was expecting and received. Delighted

I recently ordered the EasyJet Airbus A320Neo snap-fit model plane from this store. Unfortunately, it arrived damaged - but honestly, what really stood out was how amazingly the team handled it.

I contacted customer support and, within five minutes, I heard back from Aubrey. Aubrey was friendly, professional, and incredibly helpful right from the start. They immediately offered me the choice between a full refund or a replacement at no extra cost, no back-and-forth, no hassle.

Customer service like this is hard to come by these days, and Aubrey truly went above and beyond to make things right. It’s clear this store genuinely cares about its customers and stands behind what they sell. I’d happily shop here again and already have my eye on my next purchase. Highly recommended!