I would recommend others think carefully before using Air Con World
I would recommend others think carefully before using Air Con World (formerly CoolTech), run by Andy. My experience unfortunately mirrors many of the other reviews posted here and elsewhere.
My installation took around three months to complete due to repeated missed & moved dates, often with no warning, and I was always the one chasing for updates. There was always an excuse. Agreed attendance dates were regularly not met. Only when I threatened legal action did I get movement.
After installation, when issues arose due to installing error, I again experienced delays and difficulty obtaining support taking weeks. Again, legal action led to movement
A year later, I attempted to book the service included in my agreement (which was compensation). Once again, dates were arranged and then missed without notice, which meant taking time off work and waiting in unnecessarily.
I never did get my service!
Based on my experience, communication and reliability have been consistent challenges like those of other reviews. I would personally suggest choosing a local company with a strong track record for aftercare and reliability.






