Aery Living Arvostelua 

489
•
TrustScore 3.5/5 tähteä

3,6

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I absolutely love this brand, I've always been a White Company kinda girl until I came across this company in a lovely shop in the Cotswolds. Their smells are incrediable, like nothing I've ever come... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

I ordered a 200ml diffuser refill, but instead I received a 100ml set without being asked or notified beforehand. I contacted customer service, but they only offered to refund the £2 price di... Näytä lisää

Saanut 5/5 tähteä

Ordered three candles online after having smelled the Indian Sandalwood candle in a gift shop and becoming hooked! Postage was very quick and they came well packed. When burning the scents are strong... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

We bought 3 large “Happy space” candles and a room spray, having previously bought a small candle and loving the smell. They look beautiful and the smell is so good , making the whole room smell gorge... Näytä lisää

Yrityksen tiedot

  1. Hyvinvointiohjelma
  2. ja myös
  3. Joogastudio
  4. Kodintarvikeliike
  5. Kylpylä- ja kuntokeskus
  6. Kynttiläkauppa
  7. Sekatavaramyymälä

Yrityksen kirjoittama

Feel good home fragrance. Designed to enhance your wellbeing. Made in England. Vegan and cruelty-free candles and diffusers.


Yhteystiedot

3,6

Keskitasoinen

TrustScore 3.5/5 tähteä

489 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 58 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,6

Kaikki arvostelut

(489)

46 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 3/5 tähteä

Outstanding bath salts, candles- waste of money

I love your bath salts. I decided to buy more products and such a dissapointment.. candles are barely burn..I love all the scents but it’s a waste of money if you love candles. I’ve already given one of them as a gift and truly regret that. Other than that, fast delivery + amazing scents are the only positive thing at the moment. If you could improve your candles/wick I would try to buy again.

3. helmikuuta 2026
Oma-aloitteinen arvostelu
Aery Living-logo

Vastaus yritykseltä Aery Living

Hi Patrycja, thanks for shopping with us and taking the time to leave us a review. We're sorry to hear you've been unimpressed with your recent order. Please could you pop us an email to care@aeryliving.com and one of the team will get back to you on these issues. Than you 😊

Saanut 4/5 tähteä

Much happier with the new batch of…

Much happier with the new batch of candles. The quality and smell is amazing.( Only one of the candles the scent was weak, hence 4 stars.) and the wick burns better than previous batch
My clients love the smell of these candles so I have recommended the company.
Many of them have purchased the candles .

31. tammikuuta 2026
Oma-aloitteinen arvostelu
Aery Living-logo

Vastaus yritykseltä Aery Living

Hi Manjit, thanks for shopping with us and taking the time to leave us a review 😁

Saanut 5/5 tähteä

top top top!

26. tammikuuta 2026
Oma-aloitteinen arvostelu
Aery Living-logo

Vastaus yritykseltä Aery Living

Thanks for shopping and leaving us a great review 😁

Saanut 5/5 tähteä

Lovely scent

Lovely scent, great packaging and delivery quick - glad to have sale prices

22. tammikuuta 2026
Oma-aloitteinen arvostelu
Aery Living-logo

Vastaus yritykseltä Aery Living

Thank you for taking the time to leave a review. It’s great to hear you’re happy with the product and service.

Saanut 5/5 tähteä

Fabulous!

Amazing soy candles and nourishing hand creams, all with stunning natural aromas. Super-quick delivery with eco-friendly packaging. Thank you!

22. tammikuuta 2026
Oma-aloitteinen arvostelu
Aery Living-logo

Vastaus yritykseltä Aery Living

Thank you for sharing your feedback. It’s great to hear you’re happy with our products and delivery.

Saanut 5/5 tähteä

Love this handcream

Easy to order. I had my first handcream as a present and decided to buy myself another fragrance. Love this handcream.

25. tammikuuta 2026
Oma-aloitteinen arvostelu
Aery Living-logo

Vastaus yritykseltä Aery Living

We’re so pleased you’re enjoying our hand cream, thank you for sharing!

Saanut 5/5 tähteä

Love the products and the service is…

Love the products and the service is excellent

24. tammikuuta 2026
Oma-aloitteinen arvostelu
Aery Living-logo

Vastaus yritykseltä Aery Living

Thank you for sharing your experience. It’s great to hear you’re enjoying our products and service.

Saanut 1/5 tähteä

Ordered a set of Aery fragrances from…

Ordered a set of Aery fragrances from QVC on 3 Dec. (I'd tried to order direct from Aery but the discount they promised was impossible to submit at checkout). I was then told almost daily by DHL that my order would arrive "today" but it never did. I was still getting emails a month later - even after I'd cancelled my order 3 times! However nothing arrived. Eventually Aery customer service said they would send me 'something' for the inconvenience I'd experienced & would ring 'in a few days' to check it had arrived. That was weeks ago. Not a peep! Please don't get in touch now. (I had problems with their customer service even before all this debacle). I will never trust or attempt to buy from Aery again.
Lady Valerie R.

3. joulukuuta 2025
Oma-aloitteinen arvostelu
Aery Living-logo

Vastaus yritykseltä Aery Living

We’re sorry to hear about your experience and the issues you’ve had with your order. This is not the standard we aim for, and we sincerely apologise for the inconvenience and frustration caused. Your feedback is taken seriously, and we’re reviewing what went wrong to ensure it doesn’t happen again. We understand your decision and respect your wishes regarding further contact, but we appreciate you sharing your experience.

Saanut 5/5 tähteä

Aery scents top them all!

Aery is my all time fav brand when it comes to smellies! The scents last and the ingredients are amazing. Everything about there products is lovely, down to the branding. It just makes you want to pick everything up and smell it! The website is a dream to navigate around and is always a nice shopping experience for me and I find they have good sales on a lot of the time.
My fav scents are the Sleep Mist and Happy Space :)
I will always buy Aery for home and I they make such lovely gifts too!

16. tammikuuta 2026
Oma-aloitteinen arvostelu
Aery Living-logo

Vastaus yritykseltä Aery Living

It’s great to hear you’re enjoying our fragrances. Thank you for your support and lovely feedback!

Saanut 5/5 tähteä

Very quick delivery and great product

Very quick delivery. Great price in rhe sale, natural and wonderful smelling products.

12. tammikuuta 2026
Oma-aloitteinen arvostelu
Aery Living-logo

Vastaus yritykseltä Aery Living

We really appreciate your kind words and are glad you enjoyed the scents and quick delivery. Thank you!

Saanut 5/5 tähteä

I absolutely love this brand

I absolutely love this brand, I've always been a White Company kinda girl until I came across this company in a lovely shop in the Cotswolds. Their smells are incrediable, like nothing I've ever come across before. My only negative is they've recently stopped selling the individual oil bottles which is such a shame, as I use these in my electric diffuser whenever anyone is coming around and they'll always ask what the smell and brand is. PLEASE PLEASE bring these back.

16. tammikuuta 2026
Oma-aloitteinen arvostelu
Aery Living-logo

Vastaus yritykseltä Aery Living

Thank you for your lovely review. We’re so glad our scents have made such an impression!

Saanut 4/5 tähteä

Great products - delivery needs improving

Bought 2 hand washes which are lovely
The delivery was delayed on the first day and then redelivered. However . Despite saying it required a signature was left on the door stop without a signature.

14. tammikuuta 2026
Oma-aloitteinen arvostelu
Aery Living-logo

Vastaus yritykseltä Aery Living

Thank you for your feedback. We’re pleased you like the hand washes and sorry for the delivery inconvenience. You can contact us at care@aeryliving.com if you need any further help.

Saanut 2/5 tähteä

Migraine inducing

Ordered for the first time from Aery, a Persian Thyme diffuser as I liked the little ceramic container which had no branding on it and thought the scent would be lovely. I had it set up for about half an hour and my head started pounding. I am a migraine sufferer and strong smells are a trigger for me, especially artificial scents. Fragrance oils are used in these products, not essential oils which don’t trigger migraines for me. I messaged Aery who said they use both essential and fragrance oils and sent me £10 voucher to put towards another fragrance. Why would I buy another fragrance if you don’t use essential oils only? They also said my choice was one of the “stronger” smelling fragrances they do, perhaps I’d like to try one of the more subtle items on offer. Frankly no, I’m not chancing another migraine thanks all the same. I won’t be buying anything else from Aery. Artificial smells aren’t my thing. In the bin it goes. Waste of £40. There are better products out there.

27. joulukuuta 2025
Oma-aloitteinen arvostelu
Aery Living-logo

Vastaus yritykseltä Aery Living

We’re sorry to hear about your experience and that the Persian Thyme diffuser caused you discomfort. We completely understand your concerns regarding fragrance oils and migraines and apologise that our product wasn’t suitable for you. Thank you for sharing your experience, and we’re sorry we didn’t meet your expectations.

Saanut 5/5 tähteä

Long lasting diffuser.

I have a diffuser that I was given 3 years ago and still smells lovely,so I thought I would invest in another one with a different scent. It was easy to order, came quickly, well packaged, and I love what I chose.

7. tammikuuta 2026
Oma-aloitteinen arvostelu
Aery Living-logo

Vastaus yritykseltä Aery Living

We really appreciate your feedback and are so pleased you’re enjoying your new diffuser. Thank you for support.

Saanut 2/5 tähteä

Purchased a ‘before sleep’ Aery…

Purchased a ‘before sleep’ Aery diffuser for over £30 which claimed the aromatherapy scents would aid my sleep…..It’s by my bed & I can’t even smell it. So disappointed

18. joulukuuta 2025
Oma-aloitteinen arvostelu
Aery Living-logo

Vastaus yritykseltä Aery Living

Hi Gayle, thank you for shopping with us. We're sorry to hear you're disappointed with your purchase. Please could you pop an email to care@aeryliving.com and one of our team will be able to look into this for you. Thank you

Saanut 1/5 tähteä

Never Again- very disappointed with candles

Bought 2 candles and 2 diffuser oils- the packaging is excellent on both products. The oils are beautiful and work as they should.
The candles smell great inside the cylindrical box however, once lit, there is little or no scent throw at all. The candles have trouble gaining an even melt pool and are tunnelling. The wick appears too small for the surface area of the candle suggesting insufficient testing whilst manufacturing. The scent is also non existent, probably because the wick is not the correct size and not heating the wax enough to release fragrance.
All in all an expensive but pretty useless candle- will never buy again!

12. joulukuuta 2025
Oma-aloitteinen arvostelu
Aery Living-logo

Vastaus yritykseltä Aery Living

Hi Andrea, thanks for shopping with us and taking the time to leave us a review. We're sorry you're unhappy with your purchase. We always aim to put things right. So please could you pop an email to care@aeryliving.com and we'll look into this for you 🙂 Thank you

Saanut 1/5 tähteä

If I could give zero stars I would

If I could give zero stars I would.

Ordered numerous items on 22nd November, including gifts and a Christmas candle to make my own home smell nice in the run up to Christmas. But I am still waiting! Have sent numerous emails and have received one email in return claiming they have now dispatched the order for next day delivery - that was over a week ago!

It’s a shame, because the candles are lovely! Just don’t buy them direct.

22. marraskuuta 2025
Oma-aloitteinen arvostelu
Aery Living-logo

Vastaus yritykseltä Aery Living

Hi Abbi, thanks for shopping with us and taking the time to review us. We're sorry you're experiencing such delays with your delivery. We've been experiencing a few issues with DHL over this busy time. We can see that our customer service team are working on resolving this issue for you via email. If there's anything else, please don't hesitate to email us again. Thank you

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