Aerless Arvostelua 

I purchased 2 sets of the bags prior to Christmas. Finally Was able to use them in February for a trip. 3 of the 4 were flawless, but one bag did not inflate. I’m giving 2 stars as I sent a request through the customer service email on February 3rd and still have not heard back from them after 10 days (message from customer service said they would respond within 24 hours).

UPDATE: I have changed my review to a 5 as I did hear back from customer service who informed me they will be sending a replacement bag.

A very strong pump that's rechargable and doesn't require any batteries. Typically I only travel with a backpack, and it can be difficult travelling from a cold country to a hot country. After having the product for the last few months now, and it going on 2 trips with me, it allowed me to comfortably add the needed layers for any weather and not having to worry about buying more clothes when I get there.

Great customer service, love the products!

Quality products and excellent customer service.

I bought these bags and it took them way too long to get them to me. I sent them back and asked for a refund which has taken a long time. Then they sent me an email after I made a review and said if I would take my review down, they would give me $40 in Amazon credit. I still have not received that from this company in Canada.

Really good product, it helps us save tons of space when travelling and keep our checked luggage fees in-check when we travel as a family.

Thank you very much for your generous return policy and the quick replacement of a defective bag.

2 weeks and the order has not shipped! Wrote to their customer service 3 days ago and they said it was "on the way" and to expect it in 7-10 days. Well, 3 days after that reply, it is still sitting in their warehouse! NEVER AGAIN! TERRIBLE!

I did not receive the pump with my order and they were very prompt in responding to me and sending me the pumps. Have no t used the bags yet but can’t wait to next time I travel.

I bought 4 bags plus pump before Christmas and was very pleased when we tested them upon arrival. Just used them for my vacation and I am even more pleased with the quality and efficiency. Plus I was prepared to have to iron some of my clothes but when I opened the bag I found they weren’t creased as I expected when I opened them. The bags helped with weight distribution and found it best to deflate them in the suitcase so they fit the space.

Purchased this product for upcoming travel and also gave as gifts. We are extremely happy with the bags. We had one issue as we ordered too many pumps and there was no problem working with the customer service team to get a refund.

We placed an order in early December for a planned trip at the end of the year. Receiving no indication of the product having been shipped, we finally ordered a cheaper alternative from a competitor. When we returned home after the new year, the Aerless product finally arrived. Trying to immediately return the product, there was no process to complete an easy return (phone/email). Going online, I finally located a process for returns. Twice we received ‘discount’ email offers to keep the product in response to my return request. After my third email, I finally received a return shipping voucher which required me to pay insured Returns costs!
I have now received my full refund from the seller; and also very frustrated with the shipping delay and the absurdly cumbersome return practices.
Though we cannot comment on the quality of the Aerless product, we found the less expensive alternative satisfactory.

Amazing products

Ordered the vacuum bag kit for an upcoming holiday and to manage a family of five. Came across this brand while looking at others and thought I'd give it a go. Good thing I did as we did our first family trip for Aus day and made packing a breeze. Going to order more for our upcoming overseas trip so looking forward to it.

Aerless compressed bag is of good quality and compressed the bags effortlessly. Would highly recommend this product.

Really easy to use vacuum bags! Makes packing fun and effortless. Sleek design and it fits a lot!

I ordered with express shipping. It didn’t show up on time for my trip. Nonetheless I kept them and am using them now. I like the bags they work well. They look good and seem sturdy. The pump is strong and works well. However the pump turns on in my bag from time to time which is annoying.

I ordered from them in early December for a Christmas present and it two three weeks to arrive and ended up being late to give as a gift. Upon trying to return it, I was offered a nominal discount to keep the items instead of returning them, which I did not accept. After multiple emails, they finally sent me a shipping label, but at no time indicated that it would cost me $25 to return the items. They simply charged my credit card without my authorization. I can't speak to the quality of the products as I never used them, but their shipping times and return policy are awful and I would not recommend them for that reason.

I ordered this product before Christmas. I have not received it. I contacted them and was given a choice to have it resent or get a refund. I chose to have it resent. Per the emails that followed I did not order the vacuum piece and they were willing to send it for free as long as I left a review. I explained that I had not used the product and could not leave an honest review so I asked for my money back last week. I have not heard from them since nor have I received my money back nor have I received the product.

Very useful to pack bulky sweaters in my carry on! Easy to use and efficient.