Aerless Arvostelua 

I ordered some vacuum packs, which I need to return as I ordered something similar from another company which arrived earlier and in time for a trip. It took me 10 to 12 tries to return the air packs to Aerless. I eventually did get a credit but had to continually ask for a return label to return the merchandise. I would never do business with this company again. It was too frustrating.
I placed the order Feb 9, 2026. Finally resolved.April 14,2026 after much correspondence.

The response is you appreciate the response- I'm just curious what changes you will be making for the return process.

Good customer service and nice quality product. The 4 pack of bags arrived but unfortunately someone at the delivery depot had ripped it all open and a bag had been lost. Customer service sent a replacement straight away with no hassle.
Since then both myself and my wife have used the bags. They're great for making the most of hand luggage space, and I'm using them while on a diving holiday where space for clothes is at a premium compared to all the equipment I need to take.
The bags themselves are nice and tough so can be packed with all the hardware with no worries about them ripping.
I'm not as convinced about the electric pump, it doesn't get as much air out of the bags as a hand pump, but it's really small and neat, and the bags aren't as solid if they still have a little air in them so can be moulded a bit easier if needed.
Remember, just because you've made everything smaller doesn't mean it's lighter!! That's my problem though, and probably obvious to everyone else!

Very cheap made, when asked for a refund they refused and I needed to beg them to accept my return. I ship it back in February and I haven't received my refund

Product as described and super easy to use. After sales also great with super good responsiveness and easy to deal with

Just an incredibly well-made product that performs its function exceptionally well. Bought on an offer and highly recommend.

So far, customer experience is great. They came out with a BOGO promo for Mother’s Day which I missed by a few days, ordering before the promo.
I reached out and they will send me the free one. Good moves, Aerless!

A friend lent me her Aerless to use on my first Camino. It was a lifesaver for space in my backpack and really helped keep me organized. I just needed to make sure I didn’t deflate my bag to early in the morning and wake up the other pilgrims. Before I finished my trip I already made made order for myself. Highly recommend!

It arrived on time for my cruise!
It was perfect for the flat items like slacks and jeans and the smaller clothing-socks and underthings.
I look forward to my next trip with a smaller suitcase and/or carryon.

Totally changed the way i pack for a trip. After i had put my clothes in the my aerless bag, i had alot of space for everything else that i needed. This was the best purchase i made for my most recent vacation. Most likely will be making another purchase

Las bolsas son increíblemente resistentes, me han sorprendido. Y el compresor pequeño y razonablemente potente. Muy buen producto.

Used my packing bags for the first time, one for my partner and one for me. 5 night trip to Vegas and able to do carry on very easily.
The bags are very well made and the chargeable pump worked as advertised. Wouldn't hesitate to purchase again..........

Had some issues with the pump and this was picked up directly by Aerless.

Thanks for the great service

I purchased a four pack with the pump. My daughter was going on a five day trip to Florida with her partner & is a chronic over packer. She really loved them! She was able to over pack with space to spare!
I ordered a second 4 pack with an extra pump. Now my husband and I will each have two. I then gifted a very good friend (& avid traveler) a set of two with a pump. She was so excited! She’s going to Sweden soon & they’re only using carry on bags. I made her day. I don’t go on my vacation till mid July. I love my packing cubes, but my Aerless bags will make it easier to pack all of my vacation purchases!

Works great. Fast shipping.

The bags themelves do exactly what was promised and the portable rechargeable vacuum make this a travel essential. We did have one bag that didn't seal well but the Aerless customer service is top notch and responded within 24 hours and is sending a replacement. The quality of the bags is obvious and overall a great experience.

Fantastic product that makes all the difference to travel! No need to worry about checked bags anymore with these bags. Inclusive pump is very powerful and works great when you are travelling.
Recommended for sure!!

I recently contacted customer support regarding a faulty vacuum bag from my Aerless vacuum kit, and I couldn’t be more pleased with the service I received.
From the outset, the response was prompt, friendly, and genuinely helpful. The team quickly understood the issue and handled everything with professionalism and care. What stood out most was how easy they made the whole process, no unnecessary back and forth, just a clear solution and a swift replacement arranged without hassle.
It’s refreshing to deal with a company that values its customers and stands behind its products. This level of service builds real trust, and it’s the kind of experience that makes you confident in buying from them again.
A big thank you to the Aerless team for their excellent support highly recommended.

Aerless vacuum bags are fantastic for most fabrics. Unfortunately I like to travel mostly with linen, and it crushes way too easily in the bags.

I'll use them for other fabrics. Bamboo is great.

Fantastic! Great for travelling with kids!

The bags are exactly what I hoped for. They are several steps above the “ziplock” baggies that you have to press out the air. The Aerless bags are thicker and have a stronger “zipper mechanism to keep air out without adding too much bulk.

And it is incredibly satisfying to pack my capsule wardrobe, remove the air and have so much room left in my suitcase.

One star removed because the pump broke after three uses, right before our international trip. Customers service is sending a replacement (quick response in less than 48 hours) but not in time to use on our trip.