We'd been spending quite a bit of money…
We'd been spending quite a bit of money on heat pump appointments previously and to be honest a lot of them weren't going anywhere. Plenty of time wasted chasing customers who weren't really ready to proceed.
Things improved when Eldor changed the way they worked and started dealing with homeowners themselves before passing jobs over to us. Rather than just another appointment, we were getting customers who'd already made a commitment to going ahead.
It made the whole process much more straightforward and gave us more confidence to push the renewables side of the business further with TSM Energy. Having a more predictable way of bringing in work makes a big difference when you're trying to grow.






