Adhdta Arvostelua 5

Easy to access, well organised and genuinely supportive team from start to finish. Booking was simple, communication was clear and timely, and everything, the process and costs, was explained really well. I have been searching for the right doctor for a long time, and I couldn’t have been matched better. My psychiatrist is incredibly kind, compassionate and down to earth. He is thorough, knowledgeable and really takes the time to understand and explain everything. I honestly can’t recommend this service enough. The only downside is not finding them sooner! So grateful to finally have answers and to be moving forward with the right support.

I’ve had a really positive experience with ADHDTA. Got an appointment for an assessment within a few weeks of contacting them, and my psychiatrist was professional and efficient.
The follow-ups with their mental healht GP has been quick and easy to organise, and the GP is knowledgeable and clearly experienced with ADHD. It feels like ongoing care is properly supported here, which isn’t always easy to find.

Dr. Luke . He was exceptional. Not only did I receive a clear and thoughtful treatment plan with excellent follow-up, but his kindness and manner truly lifted me. I’ve never experienced such genuine care from a professional before. It made a real difference, and I’m deeply grateful. I would recommend him without hesitation.

Terrible admin, poor recommendations of their own services.
Doctors are ok but it makes the situation way more stressful with no phone number and failing to respond to emails within a reasonable timeframe. No way of contacting them or the doctors other than one generic email.

Absolutely appalling administration.Completely incompetent which makes simple things impossible. The doctor is great. The trauma this has created is inexcusable. They tried to blame their incompetence on my GP being on holiday.

It is not asking much for a practice, which is fronted solely by one administration email address, to reply to requests for replies to obtain referrals for testing and a prescription for necessary medication which had been changed.

Last week I was told to go to my pathology centre to obtain collection jars for samples for an ECG. Yes, an ECG. This person is the practice manager/administrator of a psychiatry practice serving very vulnerable patients. Luckily I knew that this was not required but others may not know and have to make a trip to a collection centre for no reason.

The patients consulting ADHD psychiatry practices are in a very vulnerable and fragile position requiring appropriate approaches by all at the practice who interact with patients. Not replying to patient emails and ignoring requests for documents which are a basic part of medical assessment and treatment and gaslighting by pointing to others, even the patient, as the reason for poor communication, only creates stress, upset, and trauma in the patient and more work for the practice. This all makes for a very traumatic experience, especially for those with PTSD, and it unnecessarily prolongs the life impacting symptoms of ADHD.

The trauma from this has wound back years of therapy for CPTSD. It has lead to friction in my home as this has had a ripple effect through my other treatments for a rare genetic condition. I am suffering from the incompetence of this practice.

On a happier note, I am actually very happy with the psychiatrist I’ve consulted. This makes me wonder if the doctors actually know what is going on. What psychiatrist would knowingly put a patient already a vulnerable position through so much trauma.

I am not alone. Not by a long shot.

As I mentioned, please report your experiences to the HCCC or the relevant authority in your state for further information on how to report this multi state practice’s issues which have negatively affected your quality of life and access to medical care. They are easily found by a Google search.

I notified the practice of when my meds would run out with weeks of notice to issue my script so that I wouldn’t have any period of time reverting to my distressing unmedicated state. That was now months ago. I have been unmedicated and my life is being very negatively impacted by the refusal to reply to my requests for my prescription and my expression to them of how it is affecting my life. If the access to more staff and a better organised administration process, this would be a great service. Sadly, to get to the good doctors you first have to get past the barrier which is the administration.