The service from Ace Frames is absolutely IMPECCABLE!! I ordered the Buy1Get1free deal for me and a mate and they came the next day sent me signed for and tracked Great communication from Ace Frames.... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
The service from Ace Frames is absolutely IMPECCABLE!! I ordered the Buy1Get1free deal for me and a mate and they came the next day sent me signed for and tracked Great communication from Ace Frames.... Näytä lisää
Yritys on vastannut
I ordered two pairs 3 months ago and I haven’t received I been trying to reach them out since then and they keep ignoring my messages on ig or emails. I tried messaging them on ig from different accou... Näytä lisää
Yritys on vastannut
At 1st i was sceptical due to some off reviews however they were complete lies. The glasses were very high quality and the design of the box and way to assemble it was spectacular. I received it 5 day... Näytä lisää
Litt quality at an affordable price. Will deffo be buying again. The exclusive ace frame II look so premium. Customer service was pattern too. A quick DM on insta and got a reply asap
Welcome to Ace Frames UK, a premium sunglasses company born and bred in the UK. Our brand is all about celebrating the vibrant, driven spirit of young individuals who are passionate about fashion and style. We are dedicated to bringing you the latest trends and designs in sunglasses, crafted from high-quality materials and finished to the highest standards. Join us on our journey as we strive to inspire and empower the next generation of fashion-forward individuals. Tag us on instagram to be featured @aceframesuk
86-89 Paul Street , EC2A 4NE, london, Yhdistynyt kuningaskunta
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Ordered Black Ace 1, delivered quickly, good quality, looks amazing, cheap price. Would defo recommend and buy again.
Only downside was packaging, came in a plastic cello bag. Would’ve been nice if it came with a glasses case and lens cloth
Exceptional customer service,excellent
product have no complaints feels like
it's made very well.Will definitely
purchase again thanks
guys.@aceframes 😎
At 1st i was sceptical due to some off reviews however they were complete lies. The glasses were very high quality and the design of the box and way to assemble it was spectacular. I received it 5 days early and had amazing customer service. Also very drippy
Glasses are hard ✅ got fast delivery 🚚 and quality’s amazing you can’t go wrong 👊🏽
Delivery took a little longer than expected, but very happy with the shades when they came, looked even better than the pictures and they fit very good, perfect price too
Litt quality at an affordable price. Will deffo be buying again. The exclusive ace frame II look so premium. Customer service was pattern too. A quick DM on insta and got a reply asap
Great website, amazing customer service. Everything came on time with amazing packaging and care. Very impressed with the product, exactly how it is described.
Excellent glasses, delivery was on time
I really thought this was a good company I saw his TikTok and I bought to glasses and I haven’t received them my tracking number says phase 7 and he doesn’t reply on my mails 😑
Update : today is seven business days since I have all the classes and I haven’t received them yet

Vastaus yritykseltä Aceframes
High Quality Glasses
Shipped Before expected date
Would highly recommend
High quality glasses shipped pretty quick uk to aus very reasonable pricing
AVOID AVOID AVOID You wont expect your product until a month or two later as I experienced twice never again im i buying from ace frames again his a scam with his delivery also its cheap product your expect better quality spending £60
very good quality, beter thani expected
I purchased Exclusive Black Ace on Sunday 5 December. In hopes of getting it by Friday. But I didn't receive.
I made another purchase of 2 glasses on Buy 1 get 1 free on Wednesday 8 December with Premium Next Working Day delivery in hopes I would get these on Friday as well.
It turned out that he printed the postage label on Thursday 9 December, which I was not happy thinking I would get my glasses by Next Day (Saturday), But NO!
He posted it on Friday 10 December in which I received a message from Hermes saying we have collected your parcel.
It was picked up by Hermes on Friday and they have only given One Update, which was of it being Sorted at Sender's local depot on Saturday 11 December at 7pm.
It is Currently Wednesday and there has not been any Progress or Reply from Ace Frame UK or Hermes regarding the Whereabouts of my Parcel/Glasses.
I was looking forward to helping out a Small Business, but seeing as they posted it late and not receiving it on time and having absolutely disgraceful customer service, I will never purchase again and I will not recommend to anyone at all.
Update:
Thursday 16 December.
I only received 2 of my 3 Glasses that I ordered Today through the Post and One of them was the Wrong One.
The 3 Glasses I ordered were:
Exclusive Black Ace (x1) - Not Received
Navy Blue Ace II Edition (x1) - Received
Silver Gold Ace II (x1) - Wrong Item Sent. (I received Black and Grey Ace II Exclusives)
Update 2:
I Called and Told Ace Frames, what happened and they said they will Send out the Correct Glasses and the Undelivered Glasses and asked me to return the Wrong One.
Update 3:
Thursday 23 December. I have tried calling but he blocked my number and I returned the Wrong Glasses he sent and they are at his local depot in Manchester.
He hasn't sent my 2 Sunglasses and has not responded to Emails or Social Media. He hasn't given a tracking number to tell me if he sent the Glasses.
His information is on His Facebook Page and His name is on Companies House.
This Company is a Scam and he uses InPost/ Hermes to deliver your Parcel, even if you selected next day delivery for an extra £5.
Wallahi patterned that’s all I can say mandem hide your girls it’s ma time
Quality is perfect colour is perfect overall the brand is amazing i would recommend to anyone who wants to buy them, they arent cheap materials and its all worth every single penny
The frames came on time and the quality is pretty high. Also the new designs are outstanding as it’s got the logo at the Side of the frames
Highly recommend glasses package came quick and they do a lot of discounts
I got the pink ones me and my boy bought a pair there quality would 100% recommend getting a pair.
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