ACE Cash Express Arvostelua 

I'm now crippled by an accident. Not aces' fault.
However, PLEASE UPDATE YOUR SITE.
In the unicorn scenario that the site actually works I'm elated. But more often than not its just trash, and I have to walk for a day to talk to someone to give me a loan that I've, without fail, taken out and paid off every month for around 4 years.
I should be a darn platinum member by now.
Anyway, yeah, aces' website is garbage.
Please fix it for your faithful patrons.
That is all

Best customer service. I ever had wonderful people.
I was happy with the service

Carol and Brandy at the Eubank store in Albuquerque are both very professional and friendly. Never had a problem with either of them. However .....your customer relations at your main office is pathetic. I sent 3 messages via the support link and have not gotten the answer I expected. Very rude..Azhmel or whatever his name is. Not one person responded with an actual answer when they responded via email. These are canned responses and nobody takes the time to address the concern that I had. My very first message clearly stated my concern but all I've gotten was the same exact canned responses with no explanation to my concern whatsoever. Ridiculous.

Mr.Kendrick Mitchell was well friendly and polite and patient

I visited this location and was pleasantly greeted by your staff. I was nervous about applying but Ms. Aleshia made me feel at ease. The process was done in a timely manner and I walked out feeling better than when I walked in. Thanks Ms. Aleshia for great customer service.

Sinnamon, made my experience with Ace Cash Express very delightful and pleasant. She has a charming and beautiful smile that gives you the joy of doing business with your business.

Soooo, I pulled up. Been coming to ace for a while more times that I could remember them at the place out in San Bernardino employee named Cici, terrible,customer service, bad attitude. Checked all my information with an attitude all at the same time I asked for her name she asked me why, I was asking. the review would have been ok and would have gave more pero the attitude and over all she made it seem that I was like cashing a fake check. Won't be coming to this place again. I would appreciate if a supervisor or manager would have a talk with her. Been waiting 20 minutes and still waiting 4.:23 4:44 4:45 pm 3/22/24 . Good job to the other girls. The seemed ok. Finally out 4:30 took half an hour to verify!!!

KYRAH was so great! I do all my banking with ACE/ PATHWARD highly recommended! They have been my banking institution for almost 20 years now. The Eugene Oregon store.
Great job!

My experience was overall excellent this wonderful worker known as Shay go above and beyond to make sure the customers are helped in the best way possible and she does a damn good job at it‼️‼️💯

I had a very fabulous experience because Terra was friendly, fast, and eager to help. I will be sure to recommend this establishment to family and friends. The Ace Cash Express I'm referring to is located at 6510 florin road in Sacramento California 95828.

Dorothy Soler is such an amazing customer services representative she's very knowledgeable on the company policies and rules. the store location I went to is 1569 14th street Brandon FL, 33511 Love her and will definitely come there when I need a loan.

The employee (i believe her name was Charlene) was very friendly and helpful

This company in unethical how they do their business. I would stay away from this company. I actually give it a 0 stars .

Ms. Freddy is a ray of Sunshine in a cruel dismal world. Superb customer service, location is always clean.

Tantinaia is a good representative I just hope to have awesome people like her… keep up the good work and stay kind

Crystalee was very knowgable about her job and being more kind and patient and deserves to be recognized. She helped me at the tampa location on 56st in temple terrace. Thank you to crytalee and her personality

Great customer service and kudos to MOLLIE!!!

I visited your Pendleton Pike (Indianapolis, Indiana) location, and my experience was excellent, especially the expertise of Ms. Monica. She was very professional, experienced and expedient, without error in processing my transaction. KUDOS TO YOU MONICA. You are a great asset to Ace Cash Express.

My AceFlare acct.(NetSpend) was frozen due to suspicious activity...I attempted to access my mobile app and could not answer a security question to the satisfaction of the Artificial Intelligence which I assume posed the question as such information was at no time offered by me nor agreed upon with representation of protocol for security purposes regarding access and my identity. Mandy at the Eugene store has been most helpful in efforts to resolve the issue with stout insistence of my identity and rightful owner of the account. Her genuine desire to help me has kept me onboard. It is complicated and she could have let it go, because of technicalities, but chose to side with me, clearly demonstrating her willingness to grasp with exactness, the mitigating circumstances of my situation. Thank you Mandy. You've always stayed true to yourself. Excellent customer service! Bravo...
William S

The staff of course is the best they are always present an helpful. I just wish you were open on Sat