Between 2018 and 2019 I invested over £8000 in projects that were designed to provide low-cost housing. I saw it as moral investing. Both projects failed due to poor (and possibly fraudulant) manage... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The marketplace is clunky - i'm glad it exists, because that's part of building a believe that these investments are slightly more flexible - but I preferred your previous interface where I could fi... Näytä lisää
Yritys on vastannut
Have been with Abundance for years, as a mechanism for impact investing, rather than solely in pension funds. There have been a mix of investments, some of which are high risk, but potentially high im... Näytä lisää
I don't see a point in investing in companies that destroy the world I want to retire and my children to thrive in. For my modest savings, Abundance offer a great way to invest money into an IFISA. It... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Abundance lets you invest in local government and earn a stable, long term income while your money funds real green projects in towns, cities and communities across the country.
Yhteystiedot
Abundance Investment Ltd, Hamilton House Mabledon Place, WC1H 9BB, London, Yhdistynyt kuningaskunta
- 020 3475 8666
- support@abundanceinvestment.com
- abundanceinvestment.com
3,5
Keskitasoinen
498 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 62 %: iin saamistaan huonoista arvosteluista
Vastaaminen kestää yleensä yli kuukauden
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I'm so impressed
I'm so impressed. Simple process and amazing to be able to back my local council in their effort to decarbonise. Thank you Abundance!
5. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Abundance Investment
Hi,
Thanks for taking the time to leave a review, it's great to hear you have had a positive experience so far. If you need any help in the future, please get in touch!
The Abundance Team
Doing the knowledge test was difficult…
Doing the knowledge test was difficult as page kept crashing
13. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Abundance Investment
Hi Ben,
Sorry to hear you were having issues when trying to complete the investor questionnaire prior to your first investment on Abundance.
We've not had wider reports of technical issues with the questionnaire, so please do get in touch at support@abundanceinvestment.com and our team can do some investigating to see what might have been causing the issue for you.
The Abundance Team
Hoping my investment helps make a small…
Hoping my investment helps make a small contribution to a more green & sustainable future for the local people.
11. joulukuuta 2024
Oma-aloitteinen arvostelu
Very poor investment performance
I had a very similar experience to Jon Nardiz - of the three companies I invested in, two are in default and one has been restructured so I won't get my principal back for an additional 5 years that was added to the initial investment duration (to be honest given my experience so far I am becoming less and less confident that I will get any of my principal back..). Communications are poor once you have invested in a company. One investment I had that was meant to mature in August 2023 has been going through an administration process since January 2024. The last update we received was 5 months ago in July 2024... As soon as I can get whatever of my money is left out of these investments and close my account I will do so
5. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Abundance Investment
Hi Carry,
Thank you for taking the time to leave a review. We're sorry to hear you've had a poor experience investing with us.
On Abundance you can choose to invest in two categories of investment - higher risk investments from companies, or lower risk investments from councils. You can read more about Abundance’s role in relation to our company investments here (https://help.abundanceinvestment.com/en/articles/3947968-our-role-over-the-life-of-an-investment) and our role in relation to council investments here (https://www.abundanceinvestment.com/legal/loan-disclosures).
We have always maintained rigorous due diligence procedures to ensure that the investments offered on our platform meet the highest standards of transparency, legality and financial sustainability - that level of due diligence has not changed. Our extensive due diligence is done in advance of a company raising funding through Abundance and typically takes months to complete. However our due diligence process does not mitigate the risks that can affect an investment - so we make sure there are clear risk warnings throughout the process of choosing to invest on Abundance.
We have worked, and will continue to, to support all of the companies funded on Abundance that have struggled in recent years, but our role is limited. As an investment platform only, our role once an investment has closed is largely an administrative one, and we do not manage the businesses or have a direct oversight role. We remain in regular contact with each of the companies that have raised money on Abundance, particularly those that are facing challenges. We ask all of the companies to provide 6-monthly updates to investors, or more regularly if there is material news. For companies in administration, unfortunately this can be a lengthy process with limited material news for periods of time, however as soon as there is a material update for investors we ask the administrator to provide one.
Please get in touch with our support team if you have any questions about your investments and the current status of returning money to investors.
Kind regards,
The Abundance Team
Straight forward clear
Straight forward clear. Risks explained. Fuss free.
3. joulukuuta 2024
Oma-aloitteinen arvostelu
Simple to navigate.
2. joulukuuta 2024
Oma-aloitteinen arvostelu
Trading is time consuming
It is quite easy to get around but I do find it a bore to have to go in an out of things. I particularly found yesterday in the trading, that I wanted to buy all the available investments for sale in a particular fund but had to do it one at a time. It would be better if there were a way of consolidating particularly when the bundles being sold a for less than £100
29. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Abundance Investment
Hi Helen,
Thank you for leaving a review and providing feedback. I will pass your feedback regarding our marketplace and the process of investing in multiple instalments across to our product team to consider for future developments.
Kind regards,
The Abundance team
Payment to Abundance did not get invested
Last April I decided to invest in the Southwark Council Green Investment - I read the information, paid the money into Abundance and as far as I could see, ticked the right boxes. I was under the impression it had been put in the Southwark investment - then 6 months later I got an email telling me that my money was sitting in a 0% interest account with Abundance. I have now moved it into a similar investment and cannot see how it sat unused for so long. Not happy.
29. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Abundance Investment
Hi Judith,
Thank you for taking the time to leave a review. You have spoken to our customer support team about this issue but we just wanted to reply here too. Unfortunately, while you made a deposit into your Abundance account at the time, you did not then invest the money into the investment you wanted.
We appreciate the frustration this has caused and are glad to see that you have now been able to invest the money. We have taken on board your feedback and we will be working to make it clearer in the future the steps required to confirm your investment when making your first deposit.
Kind regards,
The Abundance team
Very confusing application process
Very confusing application process. Went through many screens to start with, then had to be approved, of which there was no warning. Eventually transferred my cash but no receipt or confirmation email was received. On reentering the website I found it was deposited, but there no instructions as to what to do next. Eventually I worked it out, and I think I've completed the investment correctly. But the confirmation email doesn't have any details in it!
18. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Abundance Investment
Hi Sheila,
Very sorry to hear you found the process of making your first investment on Abundance confusing - that's obviously not our intention and we want to make it as smooth as possible.
I can confirm your investment has been made, so there is nothing further you need to do. As some of the steps are only required for your first investment on Abundance, you should find the process quicker for any future investments you choose to make.
I will get in touch directly so we can better understand what went wrong for you and see how we can improve our process.
Yours faithfully,
The Abundance Team
Abundance continues to offer an…
Abundance continues to offer an excellent, efficient online customer experience that enables me to invest in the causes that I care about.
20. marraskuuta 2024
Oma-aloitteinen arvostelu
I love how Abundance makes it easy and…
I love how Abundance makes it easy and transparent for me to invest my savings into green projects that my local community is going to benefit from.
15. marraskuuta 2024
Oma-aloitteinen arvostelu
This is a very thorough process to make…
This is a very thorough process to make sure you understand the investment risks.
11. marraskuuta 2024
Oma-aloitteinen arvostelu
Simple to use platform for green investment
Simple to use platform for green investments. Never had any issues with it. Would recommend
8. marraskuuta 2024
Oma-aloitteinen arvostelu
Very professional and always happy to…
Very professional and always happy to go through in detail how the investments are performing. Great way to invest and making the future greener.
1. lokakuuta 2024
Oma-aloitteinen arvostelu
Risk averse investor, supporting sustainability
I am generally a risk averse investor but have made a number of investments through Abundance over the last two years. The information that Abundance provides is straightforward, with a strong emphasis on making sure that investment risks are explained. I feel I am able to balance my wish to support sustainable projects against the risks associated with investing in this sector and outside conventional bank/building society savings.
25. lokakuuta 2024
Oma-aloitteinen arvostelu
Diversify for the greener good
It is pretty easy to invest in councils via the platform... choose an amount, from your ISA or general investment account and go. I like that the money is going into green projects.
Some very reassuring questions to validate you understand the risks. I haven't had a bad experience (yet) with a council investment, and personally consider them safer than company investment. Obviously the returns are less flattering.
18. lokakuuta 2024
Oma-aloitteinen arvostelu
Burning your cash is better than investing on this platform.
Every company on their platform is in default.
Investments are restructured into worthless equity or warrants. If this had happened with one or two projects, it could be considered normal. But no. It's the majority. They are now offering council investment with a 4% return. But why, when the bank pays the same with our the massive risk that everything on their platform.
14. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Abundance Investment
Hi Jon,
Thank you for taking the time to leave a review. We're sorry to hear you've had a poor experience investing with us.
On Abundance you can choose to invest in two categories of investment - higher risk investments from companies, or lower risk investments from councils. You can read more about Abundance’s role in relation to our company investments here (https://help.abundanceinvestment.com/en/articles/3947968-our-role-over-the-life-of-an-investment) and our role in relation to council investments here (https://www.abundanceinvestment.com/legal/loan-disclosures).
Our council investments are lower risk investments and therefore the rate of return will be lower than our company investments - you can learn more about the lower risks of our council investments here:
https://www.abundanceinvestment.com/councils/risks-of-lending-to-councils
We have always maintained rigorous due diligence procedures to ensure that the investments offered on our platform meet the highest standards of transparency, legality and financial sustainability - that level of due diligence has not changed. Our extensive due diligence is done in advance of a company raising funding through Abundance and typically takes months to complete. However our due diligence process does not mitigate the risks that can affect an investment - so we make sure there are clear risk warnings throughout the process of choosing to invest on Abundance.
There is no doubt that the last few years have been very challenging for many businesses, including those companies that have raised money on Abundance. We have seen those companies that had recently raised funding and were still building when the pandemic struck hit particularly hard. It was not so much the immediate challenges of the first lockdown, but those created by subsequent lockdowns and the aftermath as economies around the world got back to work – leading to severe shortages of some materials and labour, in turn driving higher prices (sometimes 20-30% higher and more). Russia’s war in Ukraine and Brexit added to rising prices (the war particularly impacted energy prices) giving no reprieve to those companies already hit by the constraints the pandemic created. Investors in those companies have unfortunately suffered as a result.
We have worked, and will continue to, to support all of the companies funded on Abundance that have struggled in recent years, but our role is limited. As an investment platform only, our role once an investment has closed is largely an administrative one, and we do not manage the businesses or have a direct oversight role. Please get in touch with our support team if you have any questions about your investments and the current status of returning money to investors.
Kind regards,
The Abundance Team
New platform still needs major work
Have been with Abundance for years, as a mechanism for impact investing, rather than solely in pension funds. There have been a mix of investments, some of which are high risk, but potentially high impact. Some have failed, but others have paid out handsomely. Unfortunately the new platform seems to be much more clunky and unintuitive. Hopefully they will eventually sort it out. The tests that now seem to be required are more tedious when they seem to lose the result and send you back to square 1 (and you end up trying a different browser in hope of finding one that sticks).
15. lokakuuta 2024
Oma-aloitteinen arvostelu
Helping local councils deliver value…
Helping local councils deliver value through green energy solutions is an investment that gives me a warm feeling, like a hot morning shower straight from the sun.
10. lokakuuta 2024
Oma-aloitteinen arvostelu
Abundance
Abundance, nowadays, categorises the types of loans you can make through its platform as being to companies or councils.
This wasn’t always the case. Most of my investments were made before councils were added. In fact, there were disappointingly few offerings at the time - certainly not enough to diversify risk away from individual loans.
Of those I selected, few have been satisfactory, many have defaulted and I’m likely to make an overall loss.
For balance, I’d say some but not all of my loans might have been rated as high risk and the economic environment of recent years has likely had an adverse effect. But to have so many failures is still, I feel, unacceptable.
Abundance might further reasonably point out that they are up front in highlighting risks (the FCA presumably requires them to be). But they’re less vocal about the significant brokerage fees they command and, unless you’re directly affected, you’ll struggle to find details of their failures.
The cuddly looking website continues to attract investors hoping to profit in a socially responsible manner and, given their poor track record with companies, it may be that Abundance are quietly pivoting to councils.
Trouble is the returns on council loans are bettered by many bank accounts, which also tend to have FSCS protection. Having noted the awful state of Birmingham City Council’s finances for example, I personally don’t trust Abundance council loans to be entirely trouble-free.
In future, regardless of the type of loan, I’ll be avoiding Abundance Investment. I’ll also get any remaining invested funds out as soon as I can, if they ever become liquid.
8. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Abundance Investment
Hi Simon,
Thank you for taking the time to leave a review. We're sorry to hear you've had a poor experience investing with us.
On Abundance you can choose to invest in two categories of investment - higher risk investments from companies, or lower risk investments from councils. You can read more about Abundance’s role in relation to our company investments here (https://help.abundanceinvestment.com/en/articles/3947968-our-role-over-the-life-of-an-investment) and our role in relation to council investments here (https://www.abundanceinvestment.com/legal/loan-disclosures).
Our council investments are lower risk investments and therefore the rate of return will be lower than our company investments - you can learn more about the lower risks of our council investments here:
https://www.abundanceinvestment.com/councils/risks-of-lending-to-councils
We do not charge any fees to investors, but do charge fees to the companies and councils that raise money on Abundance - a fee for supporting them to raise the money on Abundance, and then an ongoing administration fee over the life of the investment. Our fees are disclosed to investors on the 'Key Terms' page of each investment and in the Offer Document for company investments.
We have always maintained rigorous due diligence procedures to ensure that the investments offered on our platform meet the highest standards of transparency, legality and financial sustainability - that level of due diligence has not changed. Our extensive due diligence is done in advance of a company raising funding through Abundance and typically takes months to complete. However our due diligence process does not mitigate the risks that can affect an investment - so we make sure there are clear risk warnings throughout the process of choosing to invest on Abundance.
There is no doubt that the last few years have been very challenging for many businesses, including those companies that have raised money on Abundance. We have seen those companies that had recently raised funding and were still building when the pandemic struck hit particularly hard. It was not so much the immediate challenges of the first lockdown, but those created by subsequent lockdowns and the aftermath as economies around the world got back to work – leading to severe shortages of some materials and labour, in turn driving higher prices (sometimes 20-30% higher and more). Russia’s war in Ukraine and Brexit added to rising prices (the war particularly impacted energy prices) giving no reprieve to those companies already hit by the constraints the pandemic created. Investors in those companies have unfortunately suffered as a result.
We have worked, and will continue to, to support all of the companies funded on Abundance that have struggled in recent years, but our role is limited. As an investment platform only, our role once an investment has closed is largely an administrative one, and we do not manage the businesses or have a direct oversight role. Please get in touch with our support team if you have any questions about your investments and the current status of returning money to investors.
Kind regards,
The Abundance Team
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