Abri Arvostelua 

1 702
•
TrustScore 4.5/5 tähteä

4,6

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I find Abri a very good Housing Association, their Staff are kind ,compassionate, and always helpful with any situation. They deal things very effectively, and get jobs done quickly. I have the up mos... Näytä lisää

Yritys on vastannut

Saanut 2/5 tähteä

Truly shocking service for leasehold property owners. I have being trying to get repairs done since July 2024. The job was started in early 2025 and has not been completed (it is September 2026). Th... Näytä lisää

Saanut 5/5 tähteä

I reside in an abri property and would like to commend dave and Gordon for being excellent trade men putting on new taps to make my mums life easier as she has dementia.They were efficient polite frie... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Since 2006 i am tenant and move in 2016 , due fire accident. Now do more 10 years , 2026 and I am very lucky with Apri- socialhousing where I am supported for whatever concerns, problems, iss... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Asuntoyhtiö
  2. Kiinteistönhuolto

Tietoja yrityksestä Abri

Yrityksen kirjoittama

Abri is a large housing provider who own and manage more than 50,000 homes and various community assets, serving 114,000 customers. Silva Homes joined Abri in October 2023 making the group a financially stronger and more resilient organisation. To help deliver our services Abri work with 36 local authorities and 63 different parliamentary constituencies alongside partners in our community.

We believe everyone has the right to a good quality safe, warm and sustainable home in a community where they can belong, grow and thrive. What does that look like in real terms?

  • We’re investing £689m over the next ten years in our existing homes to improve building safety and make them more energy efficient

  • We’re delivering 10,000 homes by 2030, ensuring affordable housing is built where it’s needed most

  • We’re investing in our communities, to address local issues and create opportunities for everyone

  • If you want to raise a repair, make a payment, send us a message and much more, you can do so by logging on to the portal.

    Log on to the portal:

    Visit MyAbri


    Yhteystiedot

    4,6

    Erinomainen

    TrustScore 4.5/5 tähteä

    2 t. arvostelua

    5 tähteä
    4 tähteä
    3 tähteä
    2 tähteä
    1 tähti

    Ei viimeaikaisia arvostelupyyntöjä

    Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

    On vastannut 96 %: iin saamistaan huonoista arvosteluista

    Vastaa yleensä 1 viikon sisällä

    Kuinka tämä yritys käyttää Trustpilotia

    Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

    4,6

    Kaikki arvostelut

    (1 702)

    350 arvostelua kuluneen 12 kuukauden aikana

    Kirjoita arvostelu
    Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

    Saanut 5/5 tähteä

    kitchen light fitting and boiler service

    I recently had a kitchen light fitting replaced and the young man was super efficient, and polite. He cleaned up the slight mess afterwards. Charming chap. Thankyou.
    I also had the boiler serviced and I was so surprised the young man dried his feet at front door (it was heaving it down) super efficient and notified me that i needed a replacement fire alarm.
    Both visits i was texted to say on their way. Thank you

    15. tammikuuta 2026
    Oma-aloitteinen arvostelu
    Abri-logo

    Vastaus yritykseltä Abri

    Hi Vanessa,

    Thank you for taking the time to share your feedback, It's fantastic to hear both operatives were efficient, polite and cleaned up after themselves.

    It's also great to hear you had a text to confirm both were on their way to your property, and we are happy you are pleased with the results.

    Your feedback is appreciated.

    Carla

    Saanut 5/5 tähteä

    We called abri customer services about…

    We called abri customer services about a current issue with our boiler, Mandy was very helpful and made sure that she got hold of the correct team for our issue and was very kind and putting 110%, give this woman a raise! Thank you!!

    29. tammikuuta 2026
    Oma-aloitteinen arvostelu
    Abri-logo

    Vastaus yritykseltä Abri

    Hi Ryan Kingshott ,

    Thank you for taking the time to share your feedback, It's great to hear Mandy was helpful and made sure the correct team was contacted.

    We are happy to hear maximum efforts were applied to support your query.

    Your feedback is appreciated.

    Carla

    Saanut 5/5 tähteä

    It’s a lovely wholesome community cafe…

    It’s a lovely wholesome community cafe with wonderful initiatives and service. I’ll definitely be a frequent customer.

    28. tammikuuta 2026
    Oma-aloitteinen arvostelu
    Abri-logo

    Vastaus yritykseltä Abri

    Hi H Faulkner ,

    Thank you for taking the time to share your feedback, It's great to hear your experience with the Community Café went well.

    Your feedback is appreciated.

    Carla

    Saanut 5/5 tähteä

    they were very pleasant and friendly

    they were very pleasant and friendly , cleaned up after finishing the job , even though I said to leave it

    5. tammikuuta 2026
    Oma-aloitteinen arvostelu
    Abri-logo

    Vastaus yritykseltä Abri

    Hi Glenys Green ,

    Thank you for taking the time to share your feedback, It's great to hear your operative was friendly and pleasant.

    We are happy to hear they went above and beyond.

    Your feedback is appreciated.

    Carla

    Saanut 5/5 tähteä

    Lovely local café

    I use the community pantry and treat myself to a coffee from here when I work from home. Everyone who works/volunteers here are lovely and welcoming.

    The food and drinks are hot, fresh, and tasty. Compared to other local cafés the prices are a lot cheaper too so you get your money's worth.

    I love this place.

    26. tammikuuta 2026
    Oma-aloitteinen arvostelu
    Abri-logo

    Vastaus yritykseltä Abri

    Hi Sarah Harding,

    Thank you for taking the time to share your feedback, It's fantastic to hear your experience with the community café went well.

    We are happy to hear everyone was welcoming, and the food and drinks were fresh and tasty.

    Thank you,

    Carla

    Saanut 5/5 tähteä

    The repair was carried out to a high…

    The repair was carried out to a high standard

    23. joulukuuta 2025
    Oma-aloitteinen arvostelu
    Abri-logo

    Vastaus yritykseltä Abri

    Hi Mark Bublick ,

    Thank you for taking the time to share your feedback, It's fantastic to hear your repaired was carried out to a high standard.

    Your feedback is appreciated.

    Carla

    Saanut 5/5 tähteä

    Extra Care Connections Team - A genuinely ‘Can Do’ Team

    My brother’s health deteriorated and as he has no friends or family support in the area, it was a major concern for me (I live over 150 miles away). He regularly fell and his home at the time was no longer a safe haven for him. I was always worried he’d be unable to get up or end up in hospital. His bungalow was an Abri property and once I was put in contact with their Extra Care Connections Team positive things really started to happen! From the initial application process through to today, the Team could not have been more professional, helpful, ‘can do’ and caring. Through the applicatation process I kept needing guidance and advice and the Team never hesitated to provide it. They were reassuring, patient and showed empathy at a time when things were spiralling for my brother. I genuinely can’t praise the Team enough. My brother’s self confidence is coming back, he is a much happier and positive person - this is all down to the help and kindness of the Extra Care Connections Team.

    20. tammikuuta 2026
    Oma-aloitteinen arvostelu
    Abri-logo

    Vastaus yritykseltä Abri

    Hi Jessica,

    Thank you very much for taking the time to share your experience with us. We are truly grateful for your thoughtful feedback.

    We understand how worrying it must have been for you to support your brother from such a distance during a challenging time, and we are pleased to hear that our Extra Care Connections Team was able to provide reassurance, guidance, and practical support when it was most needed.

    It is especially rewarding to hear that your brother is feeling happier, more confident, and positive. Knowing that our support has made a meaningful difference to his wellbeing is exactly what we strive for.

    Thank you,

    Carla

    Saanut 5/5 tähteä

    Im happy with the repair carried out on…

    Im happy with the repair carried out on the boiler. It took roughly about an hour and same with the bathroom pull cord which took about roughly 15 minutes. I didn't wait long for them to visit. Quick and efficient with both
    The only issue is that I had to wait about a month for both jobs.
    Otherwise im completely satisfied.

    16. tammikuuta 2026
    Oma-aloitteinen arvostelu
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    Vastaus yritykseltä Abri

    Hi David Jones ,

    Thank you for taking the time to share your feedback, It's fantastic to hear you are happy with the repair carried out to the boiler and the bathroom pull cord.

    We are happy to hear the operative was quick and efficient and great t hear you are satisfied with both repairs.

    Your feedback is appreciated.

    Carla

    Saanut 3/5 tähteä

    Disappointed

    ⁷8I really don't understand why you replace things with different none matching ...e.g lock barrels and none matching in a relatively 2yr home ..why your staff do not have enough time or the right equipment it's shoddy workmanship ..sadly ...why after exchange your previous tenant s repairs out standing and two years of debt of muti thousands is out standing and 8 months later still caused muti issues with access and debt for myself as they never gave their name to services for two years ..why antisocial behaviour is every where and some staff are extremely efficient and others are definitely not ..
    I'm very disappointed with the whole situation ..I've had to completely redecorate is in process due to the flat was wrecked when I moved in yellow with stains and stunk degusting..
    Thank god after 8 months you've tackled the damp ..but my health has been affected quite bad ...bullying is well known about and disgusting especially to senior citizen and vulnerable people..single women are targeted ...drugs is everywhere .. and fraudulent activity .. talk the talk and not the walk ..in others word s to say and not do is poor customer service sadly as a ex nurse and senior support worker I'm deeply depressed by the whole unprofessional poor services ...I don't need you to send a auto reply reading these reviews and being a customer for 22 years this year is shocking Thank God you have some outstanding amazing staff ..who would be appreciated and given praise for a job well done...who are professional ,respectful and a credit to your company ...
    As a landlord these people make your company shine and probably have to carry the less professional and reluctant works ..
    To those professional employees thank you ,who all deserve a 5 star the other 0 taking the Micheal..( and will probably do yourself out of a job or wage deduction)thank you ..I can see why alot of your work is being contacted out now ..
    Proper job is always needed to maintain our investments tenant and landlords
    This is on 8 months of multiple jobs some still outstanding

    15. tammikuuta 2026
    Oma-aloitteinen arvostelu
    Abri-logo

    Vastaus yritykseltä Abri

    Good Afternoon Ms S J Nevillei ,

    Thank you for taking the time to leave your review, your feedback is important to us and we are sorry to hear about your experience so far.

    We appreciate you recognising those team members who have acted professionally and effectively, and we will ensure that this positive feedback is shared. Equally, where service has been poor, this will be reviewed internally so that appropriate action can take place.

    Please could you email full details to customerrelations@abri.co.uk

    Thank you,

    Carla

    Saanut 5/5 tähteä

    Great prompt service

    Great prompt service, respectful of my home and did a great job very professional, thank you

    12. tammikuuta 2026
    Oma-aloitteinen arvostelu
    Abri-logo

    Vastaus yritykseltä Abri

    Hi Haylee,

    Thank you for taking the time to share your feedback, It's fantastic to hear you had a prompt service.

    We are happy to hear the operative was professional and respectful.

    Your feedback is appreciated.

    Carla

    Saanut 5/5 tähteä

    Had a lovely plumber Jordan out for a quick fix on Christmas Eve

    Had a leak with my toilet a lovely man Jordan came out on Christmas Eve to fix it turned out to be a quick easy job but he was very polite and professional

    24. joulukuuta 2025
    Oma-aloitteinen arvostelu
    Abri-logo

    Vastaus yritykseltä Abri

    Hi Chelsea Hodge,

    Thank you for taking the time to share your feedback, It's fantastic to hear you've had such a positive experience with Jordan.

    We are happy to hear Jordan resolved the issues with the toilet, and great to hear you are pleased with the repair.

    Your feedback is appreciated.

    Carla

    Saanut 5/5 tähteä

    In our shed we had problems with lock…

    In our shed we had problems with lock for long time. Someone turned up but repair wasn't big success
    And thank to Scott Boulton intervention-on 7th January turned up MARK.
    Mark repaired our lock in just few minutes- screwdriver in his hand and there was no more problems!!!
    In scale 1- 10 l would give him ( Mark) 11 points!!!😀
    Thank you for great job young man!!!!

    7. tammikuuta 2026
    Oma-aloitteinen arvostelu
    Abri-logo

    Vastaus yritykseltä Abri

    Hi Malgorzata Stojanow,

    Thank you for taking the time to share your feedback, It's fantastic to hear you've had such a positive experience with Mark.

    We are happy to hear Mark resolved the issues with the shed lock, and amazing to hear Mark carried out a fantastic repair.

    Your feedback is appreciated.

    Carla

    Saanut 5/5 tähteä

    Carla was really helpful and polite

    Carla was really helpful and polite. I was amazed by her phone call regarding the outstanding issues, I have never had any follow-up calls ever before and she is going to ring me next week with a update as to how the progress is going. Thank-you Carla you have put my trust back in for ABRI.

    7. tammikuuta 2026
    Oma-aloitteinen arvostelu
    Abri-logo

    Vastaus yritykseltä Abri

    Hi Anita Willeatts ,

    Thank you for taking the time to share your feedback, It's fantastic to hear you've had such a positive experience with Carla.

    We are happy to hear Carla has gone above and beyond to support you during your call.

    Your feedback is appreciated.

    Emily

    Saanut 5/5 tähteä

    Great communication and professionalism…

    Great communication and professionalism very happy with the outcome

    6. tammikuuta 2026
    Oma-aloitteinen arvostelu
    Abri-logo

    Vastaus yritykseltä Abri

    Hi Zahid Dost ,

    Thank you for taking the time to share your feedback, It's fantastic to hear you have always received great communication and professionalism.

    We are also happy to hear you are pleased with the outcome.

    Your feedback is appreciated.

    Carla

    Saanut 5/5 tähteä

    Thank you very much again to Abri for…

    Thank you very much again to Abri for going above and beyond to help me today. A small job turned out to be a little more difficult than expected but Chris carried on and made sure that I was safe and comfortable in my home.

    I have always found the ladies and gentlemen who come out and do services in my home have been so wonderful. They always treat me with respect and do a brilliant job.

    Thank you so very much

    23. joulukuuta 2025
    Oma-aloitteinen arvostelu
    Abri-logo

    Vastaus yritykseltä Abri

    Hi Sioux Mingaye ,

    Thank you for taking the time to share your feedback, It's fantastic to hear you've had such a positive experience. We are happy Chris and Abri went above and beyond .

    We are happy to hear the repair went well and you were treated with such respect.

    Your feedback is appreciated.

    Carla

    Saanut 5/5 tähteä

    Every effory was made to ensure that…

    Every effory was made to ensure that the problem wad identified and resolved.

    15. joulukuuta 2025
    Oma-aloitteinen arvostelu
    Abri-logo

    Vastaus yritykseltä Abri

    Hi Ruby,

    Thank you for taking the time to share your feedback, It's fantastic to hear you've had such a positive experience.

    We are happy to hear the issues were identified.

    Your feedback is appreciated.

    Carla

    Saanut 5/5 tähteä

    Fantastic out of hours help .

    Honestly cannot thank Casey and Keith enough when we had an emergency callout on Saturday. The hot water pipe burst underneath our bathtub and we ended up having water flood into our frontroom. Both Casey and Keith went above and beyond to help us and I really can't express how appreciative we are. Thank you so much for how quickly you got to our property,and how you sorted out everything for us. Many thanks to all the team who helped us out this weekend.

    20. joulukuuta 2025
    Oma-aloitteinen arvostelu
    Abri-logo

    Vastaus yritykseltä Abri

    Hi CLARK,

    Thank you for taking the time to share your feedback, It's fantastic to hear Casey and Keith resolved your emergency repair efficiently and went above and beyond to resolve any outstanding issues.

    Thank you for sharing your positive experience with us.

    Your feedback is appreciated.

    Carla

    Saanut 5/5 tähteä

    Mark Electrician

    Mark, an Electrician, came to repair a faulty socket and I found him to be friendly and courteous. He quickly assessed the problem and explained what needed to be done. Mark carried out the repair efficiently and to a high standard. He tested the socket and made sure that it was working perfectly before he left. I was very impressed with Mark’s professional manner and attention to detail.

    23. syyskuuta 2025
    Oma-aloitteinen arvostelu
    Abri-logo

    Vastaus yritykseltä Abri

    Hi Jane M,

    Thank you for taking the time to share your feedback, It's fantastic to hear Mark resolved your repair efficiently and with care.

    We are happy to hear Mark was friendly and courteous and assessed the issue promptly.

    Your feedback is appreciated.

    Carla

    Saanut 5/5 tähteä

    Mark was really helpful and sorted the…

    Mark was really helpful and sorted the problem out

    20. marraskuuta 2025
    Oma-aloitteinen arvostelu
    Abri-logo

    Vastaus yritykseltä Abri

    Hi MRSDIANEHARFIELD,

    Thank you for taking the time to share your feedback, It's fantastic to hear Mark was helpful and resolved your repair.

    Your feedback is appreciated.

    Carla

    Saanut 5/5 tähteä

    Bathroom light

    Aroon came to fix my light in batroom which was going off after 10 minutes been on despite me buying a new bulb light he came within the tome of the slot fix the problem in not time thanks

    8. joulukuuta 2025
    Oma-aloitteinen arvostelu
    Abri-logo

    Vastaus yritykseltä Abri

    Hi Ferdinando,

    Thank you for taking the time to share your feedback, It's fantastic to hear Aaron resolved your repair efficiently.

    We are happy to hear you are pleased you are now happy with the repair, and the light in the bathroom is now fixed.

    Your feedback is appreciated.

    Carla

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