Very arrogant.
Very arrogant.
Got a quote for some balustrade metalwork from a very helpful staff member who also answered a few questions I had. Went to place an order and was asked to pay £4.5k in full up front. This is not something I'd ever do or recommend so I requested a 10% retention paybale on completion and a very arogant MD e mailed me saying he'd taken a commercial decision to withdraw their quote. Undermined his own staff and potential customers. There are plenty of others out there who want repeat business but not "AbleSam".


