Ho fatto una domanda seria sulla mia situazione per un consulto rapido. Specifica e ben dettagliata. Mi è stato risposto di sentire uno specialista. Ho pagato per farmi rispondere da una persona... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I have used the Abicare day 2 and day 8 kits on two occassions when travelling by British Airways. The kits were received through my door by dpd for my arrival promptly. The online reporting service i... Näytä lisää
Yritys on vastannut
The Day 2 lateral flow antigen test was waiting for us when arrived at our destination. The instructions of how to use it were clear. The app didn't recognise the QR code on the cartridge, but did tak... Näytä lisää
Yritys on vastannut
The only downs on your service were trying to get through to you on the telephone as at times I had to wait for ages as well as not sending out a PCR test during the Christmas rush, whic... Näytä lisää
3,9
Hyvä
1 t. arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
You sent the wrong kit!
27. tammikuuta 2022
It took awhile to get results compared…
It took awhile to get results compared to other service we used.
27. tammikuuta 2022
Quick, easy and efficient.
Very good service - easy to book, easy to do the tests, quick results. The instructions supplied with the test kits do not correspond fully to the way the system works, but are good enough to work things out. I've used Abicare a couple of times for different types of testing, and both times I was very pleased with the service.
27. tammikuuta 2022
Fast test came next day two in fact lol
Fast test came next day two in fact lol
Result fast too
Happy all worked
27. tammikuuta 2022
The best! Thanks!
27. tammikuuta 2022
All sorted
I'm back again. They finally replied on the 14th of January 2022. They promised me my refund for my day 8 test. I was supposed to be receiving a separate email confirming the payment. I'm still waiting. It's the 26th of January 2022 now. I just wrote another email chasing the refund. This is crazy now. I am getting angrier by the day. This is outstanding since June 2021.
Update
All sorted now, thanks.
26. tammikuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Abihealth
Good morning
We have responded to your email
kind regards
Admin
Very prompt with the delivery of the…
Very prompt with the delivery of the test, easy to follow instructions, and I received my certificate very quickly after submitting my result.
26. tammikuuta 2022
Vastaus yritykseltä Abihealth
thank you so much for taking the time to leave us a wonderful review. We are thrilled that you had a positive experience with Abicare Health. We aim to improve customer service satisfaction everyday and your review affirms the work we put in to elevate our services. Thank you for your kind words and we look forward to assisting you again.
Thanks
Horrendous service, don't expect any response
I have ordered a rapid lateral day 2 test for my travel, but UK has updated the rules to mandatory PCR test. So I have tried to tell them to delay my test instead of having the choice they have offered on the automated email:
1) paying more for upgrading to PCR test, or;
2) cancelling the test with £7 cancellation fees
I thought they were very good in agreeing to change the dates, except I no longer hear from them for a confirming the change of date.
The telephone line is just ringing with no answers. I feel like I can't trust them for receiving the test I've paid for.
======update======
I was getting my hopes up after seeing their first response, to which I immediately actioned the received advise. Still nothing.
26. tammikuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Abihealth
Apologies for any delays we are experiencing high call volumes due to regulation changes. Please contact admin@abicarehealth.co.uk with your UID so we can investigate and resolve for you
Regards
It worked fine
26. tammikuuta 2022
Vastaus yritykseltä Abihealth
thank you so much for taking the time to leave us a wonderful review. We are thrilled that you had a positive experience with Abicare Health. We aim to improve customer service satisfaction everyday and your review affirms the work we put in to elevate our services. Thank you for your kind words and we look forward to assisting you again.
Thanks
Vastaus yritykseltä Abihealth
thank you so much for taking the time to leave us a wonderful review. We are thrilled that you had a positive experience with Abicare Health. We aim to improve customer service satisfaction everyday and your review affirms the work we put in to elevate our services. Thank you for your kind words and we look forward to assisting you again.
Thanks
Horrible service!
26. tammikuuta 2022
Vastaus yritykseltä Abihealth
Apologies for any delays we are experiencing high call volumes due to regulation changes. Please contact admin@abicarehealth.co.uk with your UID so we can investigate and resolve for you Regards
Exactly what you would expect
Exactly what you would expect. The service worked exactly as advertised, came on time and with good instructions. There was no point where the validity or quality of the service came into question.
26. tammikuuta 2022
Vastaus yritykseltä Abihealth
thank you so much for taking the time to leave us a wonderful review. We are thrilled that you had a positive experience with Abicare Health. We aim to improve customer service satisfaction everyday and your review affirms the work we put in to elevate our services. Thank you for your kind words and we look forward to assisting you again.
Thanks
The test kit and results arrived…
The test kit and results arrived quickly and effciently. The platform to submit results was easy to use. The QR code on the test kit didn't recognise but just took a picture of the strip and submitted.
26. tammikuuta 2022
Vastaus yritykseltä Abihealth
thank you so much for taking the time to leave us a wonderful review. We are thrilled that you had a positive experience with Abicare Health. We aim to improve customer service satisfaction everyday and your review affirms the work we put in to elevate our services. Thank you for your kind words and we look forward to assisting you again.
Thanks
needed to use abicare for travelling
needed to use abicare for travelling, had ordered lateral flows. was fast + efficient
24. tammikuuta 2022
Vastaus yritykseltä Abihealth
thank you so much for taking the time to leave us a wonderful review. We are thrilled that you had a positive experience with Abicare Health. We aim to improve customer service satisfaction everyday and your review affirms the work we put in to elevate our services. Thank you for your kind words and we look forward to assisting you again.
Thanks
Vastaus yritykseltä Abihealth
thank you so much for taking the time to leave us a wonderful review. We are thrilled that you had a positive experience with Abicare Health. We aim to improve customer service satisfaction everyday and your review affirms the work we put in to elevate our services. Thank you for your kind words and we look forward to assisting you again.
Thanks
Excellent service
24. tammikuuta 2022
Vastaus yritykseltä Abihealth
thank you so much for taking the time to leave us a wonderful review. We are thrilled that you had a positive experience with Abicare Health. We aim to improve customer service satisfaction everyday and your review affirms the work we put in to elevate our services. Thank you for your kind words and we look forward to assisting you again.
Thanks
Vastaus yritykseltä Abihealth
thank you so much for taking the time to leave us a wonderful review. We are thrilled that you had a positive experience with Abicare Health. We aim to improve customer service satisfaction everyday and your review affirms the work we put in to elevate our services. Thank you for your kind words and we look forward to assisting you again.
Thanks
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