I’m so happy to have read about ABASK in Food & Wine magazine! I fell in love with your collection of designers and their offerings. Additionally, your staff’s attention detail when it comes to packag... Näytä lisää
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Ordered a beautiful guest book that came with an imperfection to a number of the pages they sent me another one in time for my fast approaching event. Great customer service.
The table glasses that I purchased are incredibly beautiful. As a piece of artwork..stunning. Would certainly purchase from Abask in the future.
I have been a repeat customer of Abask.com for several years, and every experience has been exceptional. Their carefully curated selection of products, seamless ordering process, and outstanding c... Näytä lisää
Yrityksen tiedot
Tietoja yrityksestä ABASK
Yrityksen kirjoittama
ABASK shines a light on exceptional craftsmanship and design. Connecting people with the world’s finest objects and makers, ABASK celebrates the process of creation, honouring time-honed techniques alongside innovation.
ABASK shares the skills and stories behind over 200 local and global artisans it has curated in one intuitively designed e-commerce environment that delivers the best in customer experience and service.
Taking the hard work out of choosing the most unexpected gift, personal collector’s item, or interior design scheme, ABASK promises to deliver its unique edit of rare, exclusive, and one-of-a-kind pieces to over 165 countries within one to four days.
ABASK obsesses over the highest quality materials and make, inspiring its customers to covet the preservation of traditional craftsmanship; delight in the function of design icons; and take joy in modern heirlooms while cherishing the stories that accompany them.
ABASK shares the skills and stories behind over 200 local and global artisans it has curated in one intuitively designed e-commerce environment that delivers the best in customer experience and service.
Taking the hard work out of choosing the most unexpected gift, personal collector’s item, or interior design scheme, ABASK promises to deliver its unique edit of rare, exclusive, and one-of-a-kind pieces to over 165 countries within one to four days.
ABASK obsesses over the highest quality materials and make, inspiring its customers to covet the preservation of traditional craftsmanship; delight in the function of design icons; and take joy in modern heirlooms while cherishing the stories that accompany them.
Yhteystiedot
2 Nicholas Road, W11 4AY, London, Yhdistynyt kuningaskunta
- clientservice@abask.com
- abask.com
4,8
Erinomainen
520 arvostelua
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
A great purchasing experience
I discovered Abask by accident and what an amazing surprise. So many stunning products. I bought placemats and a carved lemon squeezer. The items arrived beautifully packaged in their custom designed gift box. An overall wonderful experience.
1. joulukuuta 2025
Vastaus yritykseltä ABASK
Dear Deborah,
Thank you so much for your lovely review.
We’re delighted that discovering ABASK was such a happy surprise and that you enjoyed exploring our collection. It’s wonderful to hear that your placemats and carved lemon squeezer arrived beautifully presented in our custom-designed gift box — we believe those finishing touches are just as important as the pieces themselves.
We’re so pleased you had a wonderful experience, and we truly appreciate you taking the time to share it. We hope to welcome you back to ABASK again very soon.
Warm regards,
The ABASK Team
Not like on the picture
The product that arrived wasn't exactly like on the picture. So, it was a bit disappointing.
1. joulukuuta 2025
Fast delivery and excellent choice of…
FAst delivery and excellent choice of product
27. marraskuuta 2025
Vastaus yritykseltä ABASK
Dear Sheila,
Thank you so much for your lovely review.
We’re delighted to hear that your order arrived quickly and that you’re pleased with your chosen piece. Offering beautifully crafted products and a smooth delivery experience is so important to us, and your feedback truly means a lot.
We hope to welcome you back to ABASK again soon.
Warm regards,
The ABASK Team
My package was damaged during shipping
My package was damaged during shipping. The outer presentation box was crushed and they offered a replacement box. Then they said it was out of stock. I received a bag instead which will not work for me. Now I am stuck with my husband’s main gift that was very expensive, with no way to wrap it so that it can go under the tree without coming apart.
Other than that the item is beautiful even though it got scratched a little bit During shipping. And customer service was very nice and apologetic, but did not solve my issue. I believe they should have offered more than a Abask wrapping bag.
18. marraskuuta 2025
Vastaus yritykseltä ABASK
Dear Tory,
Thank you for taking the time to share your feedback, and I am truly sorry that the experience fell short of what we aim to provide — especially for such a special gift.
Your stag and antler set was shipped in the manufacturer’s presentation box, which is the only box designed specifically for this piece. As this was the last one we had in stock, we unfortunately did not have a second manufacturer’s box available when the original was damaged. We also don’t offer an ABASK gift box large enough for this item, which is why we suggested an ABASK dust bag with tissue and ribbon — a solution we agreed on together.
We also understand how disappointing it was to receive your parcel in the condition it arrived in. After reviewing the images you kindly sent, we can see that customs had opened the parcel for inspection and then re-packed it, which is something entirely outside our control. Sadly, this appears to be the reason the packaging was compromised upon arrival.
We are thankful that you found our team courteous and attentive throughout, and we sincerely appreciate you taking the time to share your thoughts with us. Your feedback is incredibly valuable and helps us continue to improve the support we offer, particularly when external handling affects the condition of a delivery.
Please do not hesitate to reach out to our client service team if there is anything more we can assist with.
Warmest regards,
The ABASK Team
Great website with high end products
Fabulous quality product delivered from the UK in a timely fashion.
21. marraskuuta 2025
Vastaus yritykseltä ABASK
Dear Ellie,
Thank you so much for your great review.
We’re delighted to hear that your order arrived from the UK in a timely manner and that you’re pleased with the quality of your piece. Ensuring exceptional craftsmanship and a smooth delivery experience is always our priority, so your feedback means a lot to us.
We truly appreciate you choosing ABASK and hope to welcome you back again soon.
Warm regards,
The ABASK Team
Exceptional
Excellent communication
Excellent postage with updates provided
Excellent packaging. The boxes are beautiful.
Product as described
I’ve never had a shopping experience online or in-store like this.
Abask is quite exceptional
20. marraskuuta 2025
Vastaus yritykseltä ABASK
Dear Andre,
Thank you so much for your exceptional review.
We’re truly delighted to hear that every part of your experience — from communication and shipping updates to our beautiful packaging and the product itself — met your expectations. It’s wonderful to know you chose the F&M Ballarin Murano Glass Vase, which is such a special piece of craftsmanship.
We’re also thrilled that you loved the boxes — our gift packaging is designed exclusively for ABASK by Paris-based artist Sarah Martinon, so it means a great deal to hear that this detail stood out to you.
Hearing that this has been one of the best shopping experiences you’ve had, online or in-store, is a true honour. Thank you for recognising ABASK as exceptional — we are sincerely grateful for your support and look forward to welcoming you back again soon.
Warmest regards,
The ABASK Team
Birtday For My Beloved
I bought the vase fro my wife's birthday. She loves/loved it beyond words. Part of our glassware from Waterford.
20. marraskuuta 2025
Vastaus yritykseltä ABASK
Dear Ernie,
Thank you so much for sharing this wonderful update.
We’re delighted to hear that the vase was a birthday gift for your wife and that she loved it beyond words — that means so much to us. Knowing it now sits alongside your Waterford glassware makes it even more special, and we’re honoured that one of our pieces is part of such a meaningful collection in your home.
Thank you again for choosing ABASK, and we hope to have the pleasure of assisting you with future gifts and treasures.
Warm regards,
The ABASK Team
EXCELLENT CUSTOMER SERVICE
I ordered a beautiful, handblown Venini vase, which sadly, arrived broken. I emailed customer service and Mikhail S. promptly responded. He was very courteous and professional, and shipped a replacement vase out to me right away, without me needing to file a claim. I'm in California, USA, and received the replacement vase in a week. I couldn't have asked for better customer service in this situation. Abask has beautiful homewares and does right by their customers.
25. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ABASK
Thank you so much for taking the time to share your experience.
While we’re truly sorry that your Venini vase arrived damaged initially, we’re delighted to hear that Mikhail was able to resolve this swiftly and smoothly for you. Providing prompt, courteous, and stress-free support is something we take great pride in — especially when things don’t go to plan.
We’re also so pleased to know your replacement reached you safely in California so quickly, and that you’re enjoying your beautiful piece. Your kind words about our service and collection mean the world to us, and we’re incredibly grateful for your trust in ABASK.
We look forward to welcoming you back again soon.
Warmest regards,
The ABASK Team
Strong Client Support
Client support is a real strength for Abask; the email communication throughout my shopping and purchasing experience was extremely helpful. I love my purchases and the presentation is excellent. I will return to this company for special purchases again.
17. marraskuuta 2025
Vastaus yritykseltä ABASK
Dear Nancy,
Thank you so much for your kind and thoughtful review.
We’re truly delighted to hear that you found our client support helpful throughout your shopping experience — providing attentive, personal service is incredibly important to us.
We’re also so pleased that you loved your purchases and the presentation. Knowing you plan to return for future special pieces means a great deal to our team. We look forward to welcoming you back to ABASK very soon.
Warmest regards,
The ABASK Team
Vastaus yritykseltä ABASK
Dear Danica,
Thank you so much for your lovely feedback!
We’re thrilled to hear that you found the fabric gorgeous and the colours sublime – the Chamois Big Paisley Block-Printed Linen Round Tablecloth is truly a special piece. Its handcrafted design and rich tones make it a real statement for any table, and we’re delighted it resonated with you.
Thank you again for choosing ABASK, and we hope to welcome you back soon.
Warm regards,
The ABASK Team
Great goods with service to match
Abask was one of few places that had the crystal vases i was looking for. They dispatched them the same day i ordered them and were super consistent with their updates.
I loved that they packaged them properly as I've had disappointing experiences with outlets mishandling delicate goods. The personal note that came with them was also a nice touch!
Thank you for the seamless first shop with you
27. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ABASK
Dear Frank,
Thank you so much for taking the time to share your experience.
We’re delighted to hear that you found the crystal vases you were looking for with us, and that our same-day dispatch and consistent updates helped make your purchase feel seamless.
We’re especially glad the packaging met your expectations — we take great care with delicate pieces, and our gift boxes are designed exclusively for ABASK by Paris-based artist Sarah Martinon, adding an extra thoughtful touch. It’s wonderful to hear that the personal note was appreciated as well.
Thank you once again for choosing ABASK. We’re grateful for your support and look forward to welcoming you back soon.
Warm regards,
The ABASK team
Wonderful experience and a great product
Absolutely awesome customer service and communication, and I am very happy with the product! Fast international shipping, beautiful wrapping - a great overall experience. Thank you to the Abask team.
6. marraskuuta 2025
Vastaus yritykseltä ABASK
Dear Natalia,
Thank you so much for your wonderful review.
We’re delighted to hear that you had such a positive experience with our customer service and communication, and that you’re happy with your product.
It’s great to know the fast international shipping and beautiful wrapping added to your experience — our gift boxes are designed exclusively for ABASK by Paris-based artist Sarah Martinon, and we love hearing when they make an impression.
Thank you again for your kind words and support. If there’s anything we can assist with in the future, we’re always here to help.
Warm regards,
The ABASK team
STUNNING packaging!!!
11. marraskuuta 2025
Vastaus yritykseltä ABASK
Dear Gillian,
Thank you so much for your wonderful feedback!
We’re thrilled to hear you loved the packaging. Our gift boxes are designed exclusively for ABASK by Paris-based artist Sarah Martinon, and we’re delighted her artistry helped make your experience feel special.
We look forward to welcoming you back soon.
Warm regards,
The ABASK team
The present was delivered so quickly…
The present was delivered so quickly and the wrapping was beautiful
7. marraskuuta 2025
Vastaus yritykseltä ABASK
Dear Felicia,
Thank you so much for your lovely feedback.
We’re delighted to hear that the present arrived so quickly and that you enjoyed the beautiful wrapping. Our gift boxes are designed exclusively for ABASK by Paris-based artist Sarah Martinon, and we’re thrilled her work helped make your gifting experience even more special.
If there’s anything we can assist with in the future, we’re always here to help.
Warm regards,
The ABASK team
Product is fabulous
Product is fabulous. It arrived exactly on time very fast shipping no complications extremely pleased.
7. marraskuuta 2025
Vastaus yritykseltä ABASK
Dear Chris,
Thank you so much for your wonderful feedback.
We’re delighted to hear that your product arrived right on time and that the fast, smooth shipping made your experience even better.
At ABASK, we work hard to ensure every customer journey is as smooth and enjoyable as possible, and it’s great to hear that reflected in your experience.
If there’s anything we can assist with in the future, we’re always here to help.
Warm regards,
The ABASK team
My purchase arrived quickly and was…
My purchase arrived quickly and was beautifully packaged.
5. marraskuuta 2025
Vastaus yritykseltä ABASK
Dear Kathryn,
Thank you so much for your kind review.
We’re delighted to hear your purchase arrived quickly and that you loved the packaging. Our gift boxes are designed exclusively for ABASK by Paris-based artist Sarah Martinon, and we’re thrilled that her work added to your unboxing experience.
We truly appreciate your support and hope to welcome you back again soon.
Warm regards
The ABASK team
Packing tape should be changed
The brown packing tape used on the packaging had a criss-cross pattern of fibreglass reinforcing. When the tape is cut or torn to open the parcel, the fibres are released and can be inhaled, which can damage the lungs. This can affect your customers and also your employees who are packing. The use of this tape deters me from buying more from Abask
31. lokakuuta 2025
Vastaus yritykseltä ABASK
Dear Victoria,
Thank you so much for taking the time to share your feedback. We really appreciate you bringing this to our attention.
We’ll be looking into the composition of our boxes and packaging materials with our fulfilment team and will update you once we’ve reviewed this further. We truly value your concerns — both for yourself and for our team.
Warm regards,
The ABASK Team
Great service
The table linen we ordered from Abask is beautiful. It was shipped almost immediately and when it got stuck in customs Abask immediately reembursed our shipping costs (without us even asking to) and was extremely helpful until we receieved our order. Great shopping experience!
23. lokakuuta 2025
Vastaus yritykseltä ABASK
Dear Verena,
Thank you so much for your kind words! We’re so happy to hear you love your table linen and that our team could help make sure your order reached you smoothly. We know how frustrating shipping delays can be, so we’re glad we could make things right quickly.
It means a lot that you took the time to share your experience — we truly appreciate your support and hope to welcome you back to ABASK again soon.
Warm regards,
The ABASK Team
Best online shopping experience
I needed to track down and quickly receive some difficult to find glassware. I reached out to ABASK customer service and was lucky enough to reach Mikhail. He was incredibly helpful and informative, assisted with the order placement, and he checked in consistently throughout the shipping process to keep me updated. And even offered to help with the shipping issues with another retailer! This was honestly the best online shopping experience I've had in years - better, more personalized and professional customer service than I've received in luxury brick and mortar stores. I will be ordering from ABASK again.
10. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ABASK
Dear Carol,
Thank you so much for taking the time to share your lovely review. We’re thrilled to hear that Mikhail was able to make your experience so seamless and enjoyable — we’ll be sure to pass along your kind words to him!
It means a lot to know you felt supported every step of the way, and we’re so happy to have helped you find the perfect glassware. We can’t wait to welcome you back to ABASK again soon.
Warmest regards,
The ABASK Team
Excellent experience!
One of the best online retail experiences l have had! Great communication, fast shipping, secure packaging , and great products! A true rarity these days!
31. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ABASK
Dear Carly,
Thank you so much for your wonderful words.
We’re truly delighted to hear that your experience with ABASK stood out — from our communication and delivery to the craftsmanship of our pieces. Each order is carefully prepared and presented in our signature gift boxes, designed by Paris-based artist Sarah Martinon, to ensure every detail feels considered.
We’re deeply grateful for your kind words and hope to welcome you back again soon.
Warm regards,
The ABASK Team
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