I’m so happy to have read about ABASK in Food & Wine magazine! I fell in love with your collection of designers and their offerings. Additionally, your staff’s attention detail when it comes to packag... Näytä lisää
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Ordered a beautiful guest book that came with an imperfection to a number of the pages they sent me another one in time for my fast approaching event. Great customer service.
The table glasses that I purchased are incredibly beautiful. As a piece of artwork..stunning. Would certainly purchase from Abask in the future.
I have been a repeat customer of Abask.com for several years, and every experience has been exceptional. Their carefully curated selection of products, seamless ordering process, and outstanding c... Näytä lisää
Yrityksen tiedot
Tietoja yrityksestä ABASK
Yrityksen kirjoittama
ABASK shines a light on exceptional craftsmanship and design. Connecting people with the world’s finest objects and makers, ABASK celebrates the process of creation, honouring time-honed techniques alongside innovation.
ABASK shares the skills and stories behind over 200 local and global artisans it has curated in one intuitively designed e-commerce environment that delivers the best in customer experience and service.
Taking the hard work out of choosing the most unexpected gift, personal collector’s item, or interior design scheme, ABASK promises to deliver its unique edit of rare, exclusive, and one-of-a-kind pieces to over 165 countries within one to four days.
ABASK obsesses over the highest quality materials and make, inspiring its customers to covet the preservation of traditional craftsmanship; delight in the function of design icons; and take joy in modern heirlooms while cherishing the stories that accompany them.
ABASK shares the skills and stories behind over 200 local and global artisans it has curated in one intuitively designed e-commerce environment that delivers the best in customer experience and service.
Taking the hard work out of choosing the most unexpected gift, personal collector’s item, or interior design scheme, ABASK promises to deliver its unique edit of rare, exclusive, and one-of-a-kind pieces to over 165 countries within one to four days.
ABASK obsesses over the highest quality materials and make, inspiring its customers to covet the preservation of traditional craftsmanship; delight in the function of design icons; and take joy in modern heirlooms while cherishing the stories that accompany them.
Yhteystiedot
2 Nicholas Road, W11 4AY, London, Yhdistynyt kuningaskunta
- clientservice@abask.com
- abask.com
4,8
Erinomainen
520 arvostelua
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ABASK is great with communication and…
ABASK is great with communication and the items were beautiful. Everything came wonderfully packed too!
23. helmikuuta 2026
Vastaus yritykseltä ABASK
Dear Andrei,
Thank you so much for your kind words and we’re delighted to hear you enjoyed the communication, packaging and your pieces.
The Bollenglass hand-blown glass jug and highball are such beautifully crafted items, each one made with care and precision, so we’re thrilled they’ve found a place with you.
We truly appreciate you choosing ABASK for your first order and hope to welcome you back again very soon.
Warm regards,
The ABASK team
Customer service as it used to be
I'm not sure what I'm most impressed with: the Cliousclat pasta bowls, which are simply beautiful, or the quality of the customer service, which is exemplary. I was unhappy with the quality of one of the bowls and, on receipt of a photograph of the said bowl, the Customer Operations Manager agreed to send a replacement immediately. It's the kind of customer service one dreams of but rarely finds nowadays.
5. maaliskuuta 2026
Vastaus yritykseltä ABASK
Dear Paul,
Thank you so much for your incredibly kind words and we’re truly delighted to hear how pleased you are with both the Cliousclat pasta bowls and your experience with our team.
These pieces are beautifully crafted, so we’re glad they’ve found a place with you, and I’m especially pleased we were able to resolve the issue quickly for you. Providing thoughtful, responsive support is something we care deeply about, so your feedback means a great deal.
We truly appreciate you taking the time to share your experience and hope to welcome you back to ABASK again soon.
Warm regards
The ABASK team
Great variety of choices
Great variety of choices, fast delivery. Thank you, guys!
23. helmikuuta 2026
Vastaus yritykseltä ABASK
Dear Olena,
Thank you so much for your kind words and we’re delighted to hear you enjoyed the variety of our collection and that your order arrived quickly.
The Giannini Firenze Guest Books are such special pieces, bound and hand-finished in Florence using a preserved family technique to create their distinctive marbled patterns. We’re thrilled they’ve found a place with you.
We truly appreciate you choosing ABASK for your first order and hope to welcome you back again very soon.
Warm regards,
The ABASK team
Vastaus yritykseltä ABASK
Dear Christina,
Thank you for your lovely review. We’re so pleased to hear you’re enjoying your Los Vasos de Agua Clara glasses, tumblers and carafe and that the quality met your expectations.
These pieces are beautifully crafted and designed to elevate everyday moments, so it’s wonderful to know they’ve been well received.
Thank you again for shopping with ABASK and we look forward to welcoming you back.
The ABASK team
Quality of garments first class and…
Quality of garments first class and speedy delivery very impressive.
25. helmikuuta 2026
Vastaus yritykseltä ABASK
Dear Rosemary,
Thank you for your wonderful review. We’re delighted to hear that you were pleased with the quality of your Arch4 cashmere top and Suzusan cashmere shawl, and that your order arrived quickly.
Both pieces are beautifully crafted and we’re so pleased they met your expectations. We hope you enjoy wearing them for many seasons to come.
Thank you again for shopping with ABASK, and we look forward to welcoming you back.
Warm regards,
The ABASK team
A luxury glassware presentation
The package was delivered quickly and exquisitely boxed for shipment. The glassware was protected with tissue wrap and a durable presentation box. A differentiated luxury experience.
23. helmikuuta 2026
Vastaus yritykseltä ABASK
Dear Mark,
Thank you so much for your thoughtful review — we’re delighted to hear the packaging and delivery experience felt so special.
The Richard Brendon Hand-Blown Crystal Martini Glasses are beautifully crafted pieces, and we always take great care to ensure fragile items like these are protected while still presented in a way that reflects the craftsmanship behind them.
We’re so pleased your experience felt like the differentiated luxury service we aim to provide, and we hope to welcome you back to ABASK again soon.
Warm regards,
The ABASK team
Quick and easy
Quick and easy. The shipping time was very short and the item arrived in excellent condition.
16. helmikuuta 2026
Vastaus yritykseltä ABASK
Dear Nancy,
Thank you so much for your kind words — we’re delighted to hear your order arrived quickly and in perfect condition.
The Libeco Hudson Belgian Linen King-Size Bed Blanket is such a beautiful piece, crafted from exceptional Belgian linen and designed to bring both comfort and understated elegance to the home. We’re so pleased it reached you smoothly.
We truly appreciate you taking the time to share your experience and hope to welcome you back to ABASK again soon.
Warm regards,
The ABASK team
Not even close to the color…
Not even close to the color represented. The platter was turquoise blue rather than the green in the photos. I realize there are limitations to online representations of color, but this was way off.
16. helmikuuta 2026
Vastaus yritykseltä ABASK
Dear Ed,
Thank you for your feedback, and I’m sorry to hear the shape was not what you expected.
The oval shape is actually a design feature of this glass, which gives it its distinctive look. That said, we completely understand that this may not have been what you were looking for.
Our Client Services team has been in touch to assist you further, including suggesting alternatives and arranging a return if needed.
We are also reviewing our imagery and product information to ensure this is clearer at the point of purchase.
Warm regards,
The ABASK Team
Beautiful tablecloth and delivered…
Beautiful tablecloth and delivered promptly. So happy.
16. helmikuuta 2026
Vastaus yritykseltä ABASK
Dear Sophia,
Thank you so much for your kind words — we’re delighted to hear you’re so happy with your purchase.
The Chamois Samode Block-Printed Tablecloth is such a beautiful piece. Each design is created using hand-carved wood stamps to block-print by hand onto beautifully woven cotton and linen, which gives it such depth and character. We’re so pleased it reached you promptly and in perfect condition.
We truly appreciate you taking the time to share your experience and hope to welcome you back to ABASK again soon.
Warm regards,
The ABASK team
Easy to order
Easy to order! Fast delivery! Fragile items were beautifully and carefully wrapped. It’s a wonderful place to purchase a wedding gift!
16. helmikuuta 2026
Vastaus yritykseltä ABASK
Dear Gentry,
Thank you so much for your kind words — we’re delighted to hear your experience was smooth from ordering through to delivery.
Carlo Moretti tumblers are such beautiful pieces, handcrafted with exceptional skill and vibrant artistry, so we’re especially pleased they arrived safely and carefully wrapped. They make a truly special wedding gift.
We’re so glad you chose ABASK for such an important occasion and hope to welcome you back again soon.
Warm regards,
The ABASK team
The fact that I’m out $40 for the…
The fact that I’m out $40 for the refund / ship back is offensive and unjustifiable. Won’t be shopping with you again four the private jet
6. helmikuuta 2026
Vastaus yritykseltä ABASK
Dear David,
Thank you for taking the time to share your feedback and I’m sorry to hear that you feel disappointed with your experience.
While we are pleased to offer complimentary returns, our policy is that the original outbound shipping cost is non-refundable once an order has been dispatched. We understand this can feel frustrating.
I can see that both Tilly and Maria from our Trade team have been in communication with you and offered alternative solutions to support you, and at no point in the correspondence can I see the delivery fee being raised as a concern. We are always very open to discussing any questions around charges and would have been happy to clarify this at the time.
Kind regards,
Charlene
Client & Trade Manager
Vastaus yritykseltä ABASK
Dear Susan,
Thank you so much for your kind words — we’re delighted to hear everything met your expectations.
The Elie Bleu Flor de Alba Sycamore Humidor Case is such a striking piece, inspired by the heritage of traditional Cuban cigar box design and beautifully crafted down to the smallest detail, so we’re thrilled it reached you smoothly.
We truly appreciate your feedback and hope to welcome you back to ABASK again soon.
Warm regards,
Charlene
Client & Trade Manager
Really fast service and my order was…
Really fast service and my order was packed with care. Very smooth purchase and delivery.
3. helmikuuta 2026
Vastaus yritykseltä ABASK
Dear Nicole,
Thank you so much for your kind words — we’re delighted to hear your experience felt smooth from purchase through to delivery.
The Junpei Kawaguchi Hand-Braided Rattan Flower Basket is such a special piece. Created using the rare hanamusubiami flower-knot weave, it beautifully reflects the artistry and dedication behind a centuries-old craft, so we’re thrilled it arrived safely and was packed with care.
We truly appreciate you taking the time to share your experience and hope to welcome you back to ABASK again soon.
Warm regards,
Charlene
Client & Trade Manager
Incredible selection and great customer…
Incredible selection and great customer service.
10. helmikuuta 2026
Vastaus yritykseltä ABASK
Dear Margon,
Thank you so much for your kind words — we’re delighted you enjoyed both our selection and the service you received.
The Frenckenberger Cashmere Sweater is a beautifully considered knit, where expert craftsmanship meets an effortless, modern silhouette — we’re delighted it’s now part of your wardrobe.
We truly appreciate you taking the time to share your experience and hope to welcome you back to ABASK again very soon.
Warm regards,
Charlene
Client & Trade Manager
This is my favorite design resource
This is my favorite design resource. Their products are not only exceptional, but also beautifully crafted. Their gift packaging creates excitement. The website is easy to use, outstanding communication and delivery notices.
2. helmikuuta 2026
Vastaus yritykseltä ABASK
Dear Laramie,
Thank you so much for such a thoughtful review — it truly means a great deal to us.
We’re delighted to hear ABASK has become a trusted design resource for you. The Ryan Roche Cashmere Cardigan is a beautiful example of understated craftsmanship and considered design, so we’re thrilled it’s found a place in your wardrobe.
It’s also wonderful to know the gift packaging, website experience and communication all met your expectations. Our signature gift boxes are designed by Paris-based artist Sarah Martinon, created to add an extra sense of excitement and artistry to every delivery, so we’re especially pleased you enjoyed that part of the experience.
We very much look forward to welcoming you back again soon.
Warm regards,
Charlene
Client & Trade Manager
On time as promised
On time as promised. One enquiry was responded to very well … excellent service.
5. helmikuuta 2026
Vastaus yritykseltä ABASK
Dear Thomas,
Thank you so much for your kind words — we’re delighted to hear your order arrived on time and that your enquiry was handled so smoothly.
The Giobagnara Leather Desk Clock is such an elegant piece, beautifully crafted and designed to bring a refined touch to any workspace, so we’re thrilled you chose it.
Your feedback means a great deal to our team, and we very much hope to welcome you back to ABASK again soon.
Warm regards,
Charlene
Client & Trade Manager
Prompt response to Wishlist entry
Marked an item on my Wishlist and was speedily informed of a restock so that I could buy the item for my husband's birthday. It is lovely and Mikhail was so helpful. Thank you very much to all concerned. Will be back!
18. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä ABASK
Dear LC,
Thank you so much for your lovely review — we’re delighted the restock notification arrived at just the right time for your husband’s birthday.
It’s wonderful to hear that Mikhail was able to assist you so seamlessly. Providing that personal, attentive service is something we care deeply about, so your kind words truly mean a great deal to the team.
We hope the gift was very well received and we very much look forward to welcoming you back to ABASK again soon.
Warm regards,
Charlene
Vastaus yritykseltä ABASK
Dear Jill,
Thank you so much for your lovely feedback — we’re thrilled to hear you were happy with the product, packaging and service.
The Pampaloni Medusa Silver-Plated Serving Utensils are such a fun and distinctive piece. Pampaloni’s craftsmanship beautifully brings together centuries-old silvermaking traditions with a modern design perspective, and we’re delighted they’ve found a happy home with you.
We truly appreciate you taking the time to share your experience and hope to welcome you back to ABASK again soon.
Warm regards,
Charlene
Client & Trade Manager
Carl Neufville was incredibly kind
Carl Neufville was incredibly kind and took care of my order from start to finish.
27. tammikuuta 2026
Vastaus yritykseltä ABASK
Dear Daniel,,
Thank you for your kind feedback. We’re delighted to hear that you had such a positive experience and that Carl was able to support you so thoughtfully from start to finish. The Astier de Villatte ceramic vase is a beautiful choice, and we’re so pleased it reached you smoothly.
We truly appreciate your support and look forward to welcoming you back to ABASK.
Warm regards,
The ABASK Team”
Absolutely thrilled with my beautiful…
Absolutely thrilled with my beautiful tablecloth. My purchase arrived quickly and the packaging was gorgeous- overall a fantastic experience and one which I will be eager to repeat.
21. tammikuuta 2026
Vastaus yritykseltä ABASK
Dear Simone,
Thank you for your wonderful feedback. We’re delighted to hear how pleased you are with your Borgo delle Tovaglie tablecloth and that the entire experience — from delivery to presentation — felt special. It means so much to know you would choose to shop with ABASK again.
We truly appreciate your kind words and look forward to welcoming you back soon.
Warm regards,
The ABASK Team
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