Was initially sold a bike that was a little too small for me. I bought it online and the store was so busy thay the team member didn't check for my use. I rang back and Adrian was amazing. Asked me to... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Bike is great, order process was smooth, bike was not ready and checked over upon collection though.
Yritys on vastannut
The assistant went of his way to dig out from back of house a cheap plastic gizmo for removing the bottom bracket on my bike. Great service.
Yritys on vastannut
Ordered items with Click & Collect. Chose this store as they were saying they had in stock & let me order. Was a 40 minute drive to collect, got there to find they wrongly packed the order & only ha... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
At 99 Bikes, we are proud to be one of Australia's leading retailers of bicycles, bike accessories, and cycling apparel. With over 60 stores across the country, we offer an extensive range of bikes for all types of riders, from road bikes to mountain bikes, e-bikes to kids' bikes. As a customer at 99 Bikes, you can expect expert advice from our friendly and knowledgeable staff, as well as a range of services including bike fitting, repairs, and maintenance. We take pride in providing quality products and exceptional customer service, with a focus on ensuring that each customer finds the right bike to suit their needs and budget. We have earned a reputation for our competitive pricing and our extensive range of products from some of the world's leading brands, including Merida, Norco, Cube, and BMC. We also offer a range of exclusive products under our own brand, including bikes, apparel, and accessories. At 99 Bikes, we are committed to promoting cycling as a healthy and eco-friendly mode of transport, and we encourage our customers to make environmentally conscious choices when purchasing products. We believe that cycling is not only good for the environment, but also for our physical and mental health. Whether you're a seasoned cyclist or just starting out, 99 Bikes offers a one-stop-shop for all your cycling needs, backed by our commitment to quality, value, and exceptional customer service. We look forward to helping you find the perfect bike for your needs and sharing our passion for cycling with you.
Yhteystiedot
307 Stock Road, 6163, O'Connor, WA, Australia
- (08) 6317 9538
4,6
Erinomainen
76 arvostelua
Ei ole aiemmin pyytänyt arvosteluja
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great service
The assistant went of his way to dig out from back of house a cheap plastic gizmo for removing the bottom bracket on my bike. Great service.
21. huhtikuuta 2023
Vastaus yritykseltä 99 Bikes - O'Connor
Thank you for the review Pete!
Happy riding!
Great Service at this store
Great Service at this store. Sorted out a servicing issue with my bike that was caused by another store and did it promptly and with a smile. I have also returned items which they accept without question which is reassuring if you are not satisfied with a purchase. I have always received excellent service from the staff at this branch.
5. huhtikuuta 2023
Vastaus yritykseltä 99 Bikes - O'Connor
Thank you for the review Ross!
We are glad you like our O'Connor team!
Happy riding!
Bike is great
Bike is great, order process was smooth, bike was not ready and checked over upon collection though.
14. maaliskuuta 2023
Vastaus yritykseltä 99 Bikes - O'Connor
Thank you for the review!
Generally our team will perform 3 safety checks on your bike, the last being as we hand over the bike!
We hope you love your new bike!
Great Service by the team at O’Connor
Transparency with great value for money. Super quick service. Highly recommend
11. helmikuuta 2023
The most memorable part of my…
The most memorable part of my experience was the very thorough hand over of my new bike. The service technician checked everything was working before we left the store, and the young gentleman who served me offered a very thorough step-by-step walk through of how to best look after my new bike and keep it working long into the future.
21. joulukuuta 2022
Excellent customer service… high sense…
Excellent customer service… high sense of community and very helpful
13. tammikuuta 2023
Oma-aloitteinen arvostelu
Was initially sold a bike that was a…
Was initially sold a bike that was a little too small for me. I bought it online and the store was so busy thay the team member didn't check for my use. I rang back and Adrian was amazing. Asked me to shoot back in and sold me a ripper bike.
25. marraskuuta 2022
Great service
26. marraskuuta 2022
Knowledgeable friendly staff
Knowledgeable friendly staff. Goods ordered arrived on time.
3. marraskuuta 2022
Kids Norco Bike
Ordered online and picked up at 99 Bikes O’Connor in Perth. The team there went over and above to make sure everything was perfect. Great Experience thank you.
7. lokakuuta 2022
Ordering helmet
I ordered a helmet for delivery to my local store. I wanted to take advantage of the sale. It only took a few days to come over from Eastern States and the store called me when it was in. Seamless and professional service, great price.
14. syyskuuta 2022
Vastaus yritykseltä 99 Bikes - O'Connor
Thanks James,
I'm so glad the team could help out!
We can't wait to see you in store again soon.
Happy riding!
Top points to the O'Connor store
Preordered and purchased 2 Cube Stereo Hybrid 140 e-bikes from the O'Connor store and could not be more happier with the service. Tried preordering through a different store and had no luck. Tried O'Connor store and Adrian was quick to answer any questions and start the preordering process. Over the phone and then in person, I dealt with Brett who was excellent. Very happy with the whole process and would highly recommend the O'Connor store.
20. elokuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä 99 Bikes - O'Connor
Thank you so much for the awesome review Phil. Enjoy the new bikes.
gloves fell apart after 2 uses
29. kesäkuuta 2022
Vastaus yritykseltä 99 Bikes - O'Connor
Really sorry to hear that your gloves haven't performed to standard.
You can definitely return them to your local store so our team can see what's happened and get them replaced for you if they are a valid warranty case. Otherwise please email us on help@99bikes.com.au if you aren't near a store, and we can help get these sent back to our warehouse and replaced.
good service
good service. easy to check online stock and know its there before going to store.
friendly & efficient service instore.
27. kesäkuuta 2022
Vastaus yritykseltä 99 Bikes - O'Connor
Hi Nick,
Thank you for your review. We are so pleased to hear that your experience with us has been so easy and cruisy. We look forward to seeing you back in store again soon :)
We only use 99 bikes for my kids bikes…
We only use 99 bikes for my kids bikes and spares.
Always look after us and nothing is to much trouble
Cheers
10. kesäkuuta 2022
Vastaus yritykseltä 99 Bikes - O'Connor
Thanks Nolan!
Online purchase
Ordered a helmet which was picked up for me. Process was easy and efficient
2. toukokuuta 2022
Vastaus yritykseltä 99 Bikes - O'Connor
Hi Wendy,
Thank you for your review. Glad to hear that it was such a smooth process for you :)
Dropped my TT bike into the store to…
Dropped my TT bike into the store to get the gears tuned(micro adjust). Johan at O’Connor store did an excellent job, he also adjusted my brakes. He very professional and I would have no hesitation is bringing my bike back to johan or recommending others.
Please inform Johan of an excellent job as this should not go un noticed.
29. maaliskuuta 2022
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