I ordered to pairs of pants and shorts. They were nice, but they didn’t fit me very well, so I asked for a full refund. Sarah was very accommodating, giving me a quick response to my return request. I... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I was mostly impressed by the customer support, very quick and friendly. For some reason the two bonus pants were added in two sizes larger than the initial selected two pants. The fit was more baggy... Näytä lisää
Yritys on vastannut
BUYER BEWARE! Cheap quality and worse tailoring. I purchased both the shorts and the pants from this company. The overall quality is poor and there is no tailoring to the pants whatsoever. They are... Näytä lisää
Yritys on vastannut
Really like these pants! I have worn a bunch of different brands, some similar, some poor, some good. 19th lab's waist is something I really like! Flexible, fits well, and my thighs are a bit more f... Näytä lisää
Yritys on vastannut
3,8
Hyvä
230 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 96 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Making the order right.
I had an issue related to receiving the wrong size probably due to my fat fingering the web site order. Sarah from 19thlabgolf assisted me and reshipped the entire order with the right sizes. No extra questions or documentation, just a desire to make it right. Great customer service.
7. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä 19thlab
Hi Bob,
Thanks so much for sharing!
Glad our CS team could get everything sorted quickly and make it right for you. That’s exactly the experience we aim for—enjoy the shorts in the right size!
Kind regards,
The 19thLABGOLF Team
perfect fit
My wife gifted me two pairs of the their Ultra Comfy Golf Shorts for my birthday and i have to say i really like them. Very comfy and so far durable. perfect fit and just what i need for the summer
18. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä 19thlab
Hi,
Thank you for your feedback!
Glad you’re loving the shorts—super comfy, great fit, and perfect for summer. Hope you keep enjoying them out on the course and beyond!
Kind regards,
The 19thLABGOLF Team
I ordered 2 Pair of the shorts ,however…
I ordered 2 Pair of the shorts ,however they were a size to large. I contacted 19thlabgolf and asked for an exchange for a smaller size. This was no problem at all and I received notification yesterday my new shorts (smaller size) are on their way. No hassles no drama .
Great to deal with.
10. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä 19thlab
Hi David,
Love to hear this—thanks so much!
Glad the exchange was smooth and hassle-free. Hope the new size fits perfectly when it arrives!
Kind regards,
The 19thLABGOLF Team
Love the shorts
Love the shorts. My delivery was delayed, but customer service was very helpful in resolving the issue
8. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä 19thlab
Hi Bill,
Thanks so much! Glad you love the shorts
Sorry again about the delay, but happy our team could help sort it out for you
Kind regards,
The 19thLABGOLF Team
Great product, Great customer service
Their customer service is first class. You’re dealing with real people who are passionate about their product.
My husband loves his golf shorts he received for Christmas. Super comfortable, dry really fast and look smart
7. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä 19thlab
Hi Leslie,
Thanks so much for the kind words! We really appreciate you taking the time to share your experience.
We’re so glad your husband is loving the shorts—comfort, quick-drying, and a sharp look is exactly what we’re going for! And it means a lot to hear our customer service made a great impression too. Thanks again for the support!
Kind regards,
The 19thLABGOLF Team
The communication and service has been…
The communication and service has been great from my experience. The product seems excellent. Great to wear on the course or anywhere you need a dress pair of shorts. The only negative I found was that the sizing guide when you are ordering seems to be a little out.
3. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä 19thlab
Hi Geoff,
Thanks so much for the kind words—we really appreciate it! Glad to hear you’re loving the shorts and finding them great both on and off the course.
We also appreciate the feedback on the sizing guide. We’re always working to improve it, so this really helps!
Kind regards,
The 19thLABGOLF Team
Just received my two pairs of the…
Just received my two pairs of the shorts last week. Wore a pair last Saturdays mens league and was very happy with them. Kept me cool and comfortable out here in this warm Arizona sun. Looking forward to tomorrow
4. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä 19thlab
Hi Randy,
Thanks so much for your feedback!
We're glad to hear the shorts kept you cool and comfortable during your men’s league game—especially in that Arizona heat. It’s great to know they performed well on the court.
Hope they bring you another solid game in the future—good luck out there!
Kind regards,
The 19thLABGOLF Team
These shorts are well fitting
These shorts are well fitting, comfortable at the end of the day after a full round in Summer. The colours are strong and vibrant. Chinos are sliding to the back of the cupboard as I keep choosing these shorts.
2. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä 19thlab
Hi Philip,
Thank you so much for your kind words and for taking the time to leave us a review on Trustpilot! We’re really happy to hear that you had a great experience with us.
Your support means a lot to our team, and we’re always here if you need anything in the future.
Kind regards,
The 19thLABGOLF Team
Great product and teriffic customer service
Great product and teriffic customer service by Sarah who promptly answered my queries and processed a change to my original order, then again when I received the shorts to realise the size wasn't quite right. Very happy to recommend the team at 19th Lab!
9. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä 19thlab
Hi John,
Thank you so much for your kind words and for taking the time to leave us a review on Trustpilot! We’re really happy to hear that you had a great experience with us.
Your support means a lot to our team, and we’re always here if you need anything in the future.
Kind regards,
The 19thLABGOLF Team
Best golf short on the market.
Pleasantly suprised as was not sure when ordering on line. After playing 18 holes on a 35 degree day , so comfortable,still dry and look great. Good quality, sizing was perfect ,will purchase the long trousers as well .
1. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä 19thlab
Hi Mark,
Thanks so much for your kind words!
We’re really glad to hear the shorts kept you comfortable and dry—even in 35°C heat! That’s exactly what they’re designed for.
It’s great to know the fit and quality met your expectations too. We’re sure you’ll love the long trousers just as much!
Appreciate your support and happy golfing
Kind regards,
The 19thLABGOLF Team
Don't size up
Ordered shorts, turned up in reasonable time but to big. Contacted them, they replaced them with the next size down in reasonable time. Contact with them was friendly and helpful. I would say if you're between sizes don't size up.
Comfortable shorts so far.
18. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä 19thlab
Hi Bruce,
Thanks so much for your review! We’re really glad to hear the shorts arrived in good time and that our team was able to quickly sort out the size exchange for you
We also appreciate you sharing the sizing tip—that’s super helpful for other customers considering which size to go for!
Kind regards,
The 19thLABGOLF Team
Great after sale service from Sarah…
Great after sale service from Sarah after I made an error in my order. Would recommend
2. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä 19thlab
Hi Stuart,
Thank you so much for your kind words!
We’re really glad that we were able to assist and sort things out for you quickly. Mistakes happen, and we’re always here to help make things right.
We truly appreciate your recommendation—it means a lot to our team!
Kind regards,
The 19thLABGOLF Team
Service was outstanding
Service was outstanding, product is great. Fantastic value for money for a quality product. Sarah was awesome to deal with, especially sorting out my sizing issues. Highly recommend this company!! Thankyou.
25. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä 19thlab
Hi Mark,
We’re thrilled to hear you’re happy with both the product and the value—it means a lot to us. We’ll be sure to pass your kind words along to Sarah, she’ll be delighted to know she made a difference in sorting out your sizing!
Your recommendation truly means everything. Thank you again for your support—we look forward to serving you again soon!
Kind regards,
The 19thLABGOLF Team
Happy to deal with them
Happy to deal with them, good feedback and replies. The size was not right, but they were willing to compensate and send a different size of shorts.
Will deal with them again in future
6. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä 19thlab
Hi Ron,
Thank you for your kind feedback!
We’re glad to hear you were happy with our communication and support. While we’re sorry the initial size wasn’t quite right, we’re pleased we could help resolve it and get you a better fit.
We truly appreciate your understanding and support, and we look forward to assisting you again in the future!
Kind regards,
The 19thLABGOLF Team
Ordered two pairs of shorts
Ordered two pairs of shorts. Arrived on time. Fantastic quality and intend to wear them on and off the fairways. Very stylish and comfortable and true to size. Will be my place to go for future orders.
2. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä 19thlab
Hi Mark,
Thank you for your amazing feedback!
We’re so glad to hear your shorts arrived on time and that you’re enjoying the quality, style, and comfort—both on and off the fairways!
It’s great to know the fit was spot on as well. We truly appreciate your support and look forward to being your go-to for future orders!
Kind regards,
The 19thLABGOLF Team
I ordered pair of shirts and pants they…
I ordered pair of shirts and pants they are very comfortable customer service are brilliant and delivery very good highly recommend these items, I will purchase more in the future
4. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä 19thlab
Hi Shane,
Thank you so much for your wonderful review!
We’re thrilled to hear that you’re loving the comfort of your shirts and pants, and that you had a great experience with our customer service and delivery.
Your recommendation means a lot to us, and we truly appreciate your support. We look forward to serving you again soon!
Kind regards,
The 19thLABGOLF Team
Order a size up
Order a size up, was taken care of by Sarah. Great product, so comfortable.
5. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä 19thlab
Hi David,
Thank you for your great feedback!
We’re glad to hear the sizing advice worked well and that you’re enjoying the comfort of the product. Sarah will be happy to know she could assist you!
We truly appreciate your support and hope you continue loving your purchase!
Kind regards,
The 19thLABGOLF Team
Very good customer service
Very good customer service. I write them to change the size of my plants and they made it really easy. I will buy again for sure
1. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä 19thlab
Hi Jf,
Thank you so much for your kind words!
We’re really glad to hear that the size change was handled smoothly and that you had a great experience with our customer service. Making things easy and hassle-free for our customers is always our goal.
We truly appreciate your support and look forward to serving you again soon!
Kind regards,
The 19thLABGOLF Team
Vastaus yritykseltä 19thlab
Hi C,
Thank you so much for your kind words and for taking the time to leave us a review on Trustpilot! We’re really happy to hear that you had a great experience with us.
Your support means a lot to our team, and we’re always here if you need anything in the future.
Kind regards,
The 19thLABGOLF Team
Absolute effing garbage
Absolute effing garbage. Cheap product made with cheap fabric CLAIMING to be Australian through their Ai advertising when they clearly aren’t. Customer service was abysmal in letting me return a product that was the wrong size even though I’d bought multiple sizes to try on. Your typical social media scam type business. Don’t waste your money.
4. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä 19thlab
Hi Tom,
Thank you for sharing your feedback with us! We apologize for the inconvenience.
We have sent you an email, please check your inbox as well as your spam folder.
Kind regards,
The 19thLABGOLF Team
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