What made it not so great was paying for parking outside and expecting a refund, and being told new system where you use machine inside the building not in the car park, so no refund!! The staff says... Näytä lisää
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Sijainti
Vaihda sijaintia3 - 4 Havenbanks Retail Park, Water Lane, Exeter, EX2 8BY Exeter, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Great new layout. Much better than before. It definitely needed it. Shame the food has had a rise in price and not a rise in food quality. Cheap food sold to you at a high price, minimal pizza... Näytä lisää
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No instructions anywhere. Very difficult for a first time visitor to figure out where to go and what to do. Staff availability was also low so no one to talk to. Bowling alleys were well maintained th... Näytä lisää
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Had a great time, spent a few hours there playing in the arcade and bowling, free parking for three hours was great. Understandably busy on a rainy day in the holidays but service was great, however c... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
Tenpin Exeter is easy reach from Exeter city centre, Exmouth, Tiverton and across Devon — well connected by road and rail. With modern bowling lanes and lane lighting, we’re the go-to indoor entertainment spot in Devon. And it’s not just bowling. We’ve got karaoke rooms, laser tag in our 4D arena, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Exeter, sorted.
Yhteystiedot
3 - 4 Havenbanks Retail Park, Water Lane, Exeter, EX2 8BY, Exeter, Yhdistynyt kuningaskunta
- 0333 034 6100
4,0
Hyvä
209 arvostelua
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great refurb and venue
Great refurb. Great place to go to now and lots to do. Defo worth a visit and so glad they reinvested in our city to give us a decent venue again.
14. heinäkuuta 2026
Vastaus yritykseltä Tenpin - Exeter
Hi Sophie, what a fabulous 5* review of Tenpin Exeter! We are so happy you love our new look and we very much look forward to welcoming you back again soon for another 5* experience! Best wishes - Mel
Vastaus yritykseltä Tenpin - Exeter
Hi Kyran, thank you for the 5* review for Tenpin Exeter! It's lovely to hear that you had a good visit and we hope to see you back again soon! Best wishes - Adelaide
Slow Service
Went for a few hours to do some bowling and play in the arcades. We were told that if we wanted anything to eat/drink while bowling, to use the QR code on the lanes. Somehow took 25 minutes from ordering my J2O to arrive at a lane directly opposite the bar, while watching the staff chatting. My partner ordered a drink 20 minutes after I did, and they both then arrived together 5 minutes later.
4. heinäkuuta 2026
Vastaus yritykseltä Tenpin - Exeter
Hi Amber, thanks for leaving a rating and review for Tenpin Exeter! We appreciate your feedback and are sorry for any disappointment caused. We'll address this to ensure a better experience for everyone in the future, and we appreciate you taking the time to share your feedback. We hope to welcome you back again soon! Best wishes, Jade
The team was really friendly nd helpful as always
We popped in to play darts nd had food
5. heinäkuuta 2026
Vastaus yritykseltä Tenpin - Exeter
Hello G Beer,
Thank you for taking the time to rate Tenpin Exeter 5 stars. We're glad you enjoyed playing darts and had some food with us. We appreciate your visit! We are delighted the team were friendly and helpful and look forward to welcoming you back again soon. All the best ~ Laura
Vastaus yritykseltä Tenpin - Exeter
Hi Christopher, thank you for rating Tenpin Exeter 5*! We're thrilled to hear that you had a great experience with us! We can't wait to see you back again soon! Best wishes, Jade
Clean environment and helpful staff
Clean environment and helpful staff. However, there were several teenagers inside hanging around with a couple of them riding their bikes inside doing wheelies. My family and I found it antisocial and dangerous as we has small kids with us. The staff could not see what was going on and therefore did not intervene.
1. heinäkuuta 2026
Vastaus yritykseltä Tenpin - Exeter
Hello Hugh,
Thank you for taking the time to rate Tenpin Exeter 4 stars. We appreciate your feedback and are glad to hear you found our environment clean and our staff helpful. We are concerned to learn about the disruptive behavior you witnessed. We take safety seriously and are reviewing our procedures to prevent such incidents, ensuring a comfortable experience for all our guests. All the best ~ Laura
Good value deals
Good value deals, friendly staff and a recent refit of the venue make for an enjoyable experience.
10. kesäkuuta 2026
Vastaus yritykseltä Tenpin - Exeter
Hello, what a wonderful 5* review of Tenpin Exeter! We are so pleased you had such an enjoyable visit and find us good value for money and we can't wait to see you again soon for another fun day out! Best wishes - Mel
The whole family had a fantastic time…
The whole family had a fantastic time bowling. We love the new look to tenpin and didn’t know about all the changes but we will definitely be back to try the other things available!
24. kesäkuuta 2026
Vastaus yritykseltä Tenpin - Exeter
Hi Lucas,
Thank you for your lovely 5* review at Tenpin Exeter! We re delighted you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph
Vastaus yritykseltä Tenpin - Exeter
Hi Rachel
Thank you for the wonderful 5* rating. We appreciate your feedback and hope to see you soon. Best wishes - Clare
Very reasonable for 2 games .
Very reasonable for 2 games .
Food and drink servered quickly.
Parking is very confusing.
I parked on local road as it is free after 6.
10. kesäkuuta 2026
Vastaus yritykseltä Tenpin - Exeter
Hi PJ, thank you for the 4* review for Tenpin Exeter! It's great to hear that you enjoyed the bowling and the service. We hope to welcome you back again soon! Best wishes - Adelaide
Great revamp of Exeter Ten Pin Bowling…
Great revamp of Exeter Ten Pin Bowling and staff very accommodating for our very large group.
Brill air con
24. kesäkuuta 2026
Vastaus yritykseltä Tenpin - Exeter
Hello ,thank you for the lovely 5* review of Tenpin Exeter! We are so pleased you love our new look and enjoyed the aircon and we hope to welcome you back again soon! Best wishes - Mel
A young boy accused me of not paying…
A young boy accused me of not paying for a drink meanwhile I had my receipt online on my phone and he completely was ignoring me after I told him I was waiting for 30 mins for a slush puppy and it got to the point where we had to leave and I still didn’t have my drink but the boy didn’t bother to even tell me that my drink wasn’t on the system, he continued to service people while staring at me giving me dirty looks. Thankfully a lovely lady actually looked into it and saw I had paid and actually checked for me instead of looking down on me.
10. kesäkuuta 2026
Vastaus yritykseltä Tenpin - Exeter
Hi Lily
We genuinely appreciate you sharing your experience. We are concerned to learn about the difficulties you encountered and the way your situation was handled. We are addressing this internally to ensure our team provides consistent, respectful service to all customers. Best wishes - Clare
Family time.
All great. Grandchildren loved all the machines and soft play. They collected do many tokens which they then exchanged for their little prize. Even the parent and grandparents had a good time. Food waste also ok, only thing I would say is there is are not enough tables to eat at as some people just leave a couple of drinks on table. (this happened when we were there.) over 2hrs and not one person sat at the table, just left coats and drinks on table. That was the only thing that spoilt our visit.
6. kesäkuuta 2026
Vastaus yritykseltä Tenpin - Exeter
Hi Alison,
Thank you for your fabulous 5* review at Tenpin Exeter! We are delighted you've had such a great time whilst on your recent visit to us. We love to hear all about it and look forward to welcoming you back again very soon! Best wishes- Steph
Online food ordering is a back crap
The refurbishment is amazing!
The online ordering seems to be a bit glitchy and rubbish. Sometimes ordering drinks and they take ages to come or don't go through. My mate ordered the chicken wings and fries combo and didn't get fries, when he went to ask them they said it only came through as chicken wings but he paid for the combo, they said they would send over some fries, they never did so I ended up ordering more. This happened last time we came here when I ordered a burger and curly fries and when I got regular fries and questioned it they said "sorry it only came through as regular fries" even though I paid extra for curly fries
7. kesäkuuta 2026
Vastaus yritykseltä Tenpin - Exeter
Hi Tom, thanks for leaving Tenpin Exeter a 3* rating! We appreciate you taking the time to share your feedback. It is great to hear you enjoyed the refurbishment! We are very sorry to hear about the issues you experienced with online ordering and the food service. We are looking into these concerns to improve for future visits. We hope to see you again in the future! Best wishes - Rosie
Bowling party Exeter
My boy absolutely loved his bowling party here in Exeter . The balloon modelling is a little bonus too .
Such an affordable party really good reasonable price ... Will be booking another party here
6. kesäkuuta 2026
Vastaus yritykseltä Tenpin - Exeter
Hi Veronica, thank you for leaving Tenpin Exeter a fantastic 5* rating! We're so glad your son loved his bowling party in Exeter and enjoyed the balloon modeling! It's wonderful to hear you found it affordable and plan to book with us again. Thank you for your kind words and we can't wait to see you again in the future! Best wishes - Rosie
Vastaus yritykseltä Tenpin - Exeter
Hi Dan, thanks for leaving Tenpin Exeter a lovely 5* rating and review! We are so happy you had fun! We appreciate your positive feedback and hope to see you again soon! Best wishes - Rosie
Vastaus yritykseltä Tenpin - Exeter
Hi Harry,
Thank you for your amazing 5* review at Tenpin Exeter! It's great to see you've had such a great experience whilst on your recent visit to us. We look forward to welcoming you back again very soon! Best wishes- Steph
A really nice evening at the newly…
A really nice evening at the newly refurbished 10 pin. Much better than it used to be 👍👍
3. kesäkuuta 2026
Vastaus yritykseltä Tenpin - Exeter
Hi Gary, thank you so much for the excellent 5* review of Tenpin Exeter! We are so pleased you love our new look and we can't wait to welcome you back again soon! Best wishes - Mel
Vastaus yritykseltä Tenpin - Exeter
Hi Will
We are pleased that you enjoyed the level of service and our lovely staff during your visit. Hope to see you soon. Best wishes- Clare
The staff were really helpful, just need other food options
The staff were really helpful. I paid for a 2hr birthday party, which I think was meant to be 2 games, but the got through the games in 1hr so the staff added extra games on. Kids had a great time doing the laser tag as well.
Only downside was the food. It was a group of 12 year old and I felt the portions were a bit small and the adult portion of chips looked about the same as theirs. Was also disappointed that ice cream is the only dessert option as had one child that had a dairy allergy and there was no alternative so got them a slushie so they wouldn't fell left out so having some alternatives would be great.
3. kesäkuuta 2026
Vastaus yritykseltä Tenpin - Exeter
Hi Jaclyn, thanks for leaving Tenpin Exeter an awesome 4* rating and review! We're glad to hear your kids had a great time with the laser tag and that our staff were so helpful. We appreciate your feedback regarding the food portions and the limited dessert options and will ensure that this is shared with the correct teams for future improvements to be made. Thank you again for your feedback and we hope to see you again in the future! Best wishes - Rosie
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