Poor management and drink time. Only 2 staff on Management in office . Took about 30 minutes after ordering on app . Technical issues on our lane with about 10 minutes left took about 15 for someone... Näytä lisää
Yritys on vastannut
Sijainti
Vaihda sijaintiaUnit 2, Dewsbury Retail Park, Railway Street, Dewsbury, WF12 8EQ Dewsbury, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Booking process was quick and easy staff were friendly helpful we had an amazing time fantastic bowling alley and games food was good very good price definitely coming back love it
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The place is great I have never had a bad experience . The place is always clean and tidy. Bins are emptied. We always enjoy our visit. The only thing I will say this time is there were some adults sa... Näytä lisää
Yritys on vastannut
We were warmly welcomed by knowledgable staff who were expecting our party booking. Thorough instructions and tables reserved ready for us. The children enjoyed their laser tag and then their food w... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
Tenpin Dewsbury is easy reach from Dewsbury town centre, Batley and across West Yorkshire. With modern bowling lanes and lane lighting, we’re a top spot for families and groups in the heart of West Yorkshire. And it’s not just bowling. We’ve got karaoke rooms, pool tables and a full arcade to keep everyone entertained. Hungry? Our kitchen serves burgers, loaded fries, pizzas and a halal menu, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live.
Yhteystiedot
Unit 2, Dewsbury Retail Park, Railway Street, Dewsbury, WF12 8EQ, Dewsbury, Yhdistynyt kuningaskunta
- 0333 034 6100
4,3
Erinomainen
125 arvostelua
Pyytää asiakkailta arvosteluja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great deal for school holiday
Great deal for school holiday, game of bowling and burger and chips for £6.50
6. elokuuta 2026
Vastaus yritykseltä Tenpin - Dewsbury
Hi Adele, thank you for leaving a 5* review of Tenpin Dewsbury! It's lovely to hear that you took advantage of our summer deal and had such a great time. See you again soon! Best wishes-Leila
Excellent staff members very helpful we…
Excellent staff members very helpful we loved bowling and playing in the arcades
29. heinäkuuta 2026
Vastaus yritykseltä Tenpin - Dewsbury
Hello, Thank you for taking your time to leave us a wonderful 5* review! We are thrilled to hear that you enjoyed the bowling and arcade games at our Tenpin in Dewsbury! We do hope to see you again in the near future. Many Thanks - Kimberley
Was great price for bowling during the…
Was great price for bowling during the holidays and the drinks are priced well
6. elokuuta 2026
Vastaus yritykseltä Tenpin - Dewsbury
Hi Junaid, thank you for the lovely 5* rating and review of Tenpin Dewsbury. We're so pleased to hear that you enjoyed our pricing for both bowling and drinks during your visit. We hope to see you again soon!
Take care,
Kirsty
Poor management and drink
Poor management and drink time. Only 2 staff on Management in office . Took about 30 minutes after ordering on app . Technical issues on our lane with about 10 minutes left took about 15 for someone to sort out .
3. elokuuta 2026
Vastaus yritykseltä Tenpin - Dewsbury
Hi David, thank you for taking the time to leave a review of Tenpin Dewsbury. We're sorry to hear about the issues you experienced during your visit, particularly with the drink wait times and technical difficulties on your lane. We appreciate you bringing these concerns to our attention and will ensure this feedback is shared with the relevant teams for improvements.
Take care,
Kirsty
First time ive been since it opened
First time ive been since it opened. Took all the kids so there was 6 of us. We got the family deal with the pizza for £40 which i thought was a fantastic price. There's loads more to do in there (costs extra) the kids absolutely loved it and so did i. We will be defo booking to go again.
29. heinäkuuta 2026
Vastaus yritykseltä Tenpin - Dewsbury
Hi Nikky, thank you for the 5* rating of Tenpin Dewsbury. We are thrilled to hear you and your family had such a great time and found our deal to be excellent value. We can't wait to welcome you all back again soon!
Take care,
Kirsty
Fantastic place to come and have fun
Booking process was quick and easy staff were friendly helpful we had an amazing time fantastic bowling alley and games food was good very good price definitely coming back love it
6. elokuuta 2026
Vastaus yritykseltä Tenpin - Dewsbury
Hi, thank you for the lovely 5* rating and review of Tenpin Dewsbury. It's great to hear you had an amazing time bowling and found the food and prices to be great also. We look forward to your return!
Take care,
Kirsty
Vastaus yritykseltä Tenpin - Dewsbury
Hi Robert, what a wonderful 5* review of Tenpin Dewsbury! We're so happy to hear you had a pleasant morning with your grandchildren! We hope to see you all again soon for more bowling fun! Best wishes - Mel
A great day with lots to do inside
A great day with lots to do inside! Loads of free parking on site.
26. heinäkuuta 2026
Vastaus yritykseltä Tenpin - Dewsbury
Hi Lindsey, thank you for your 5* review of Tenpin Dewsbury! It's wonderful to hear that you found everything you were looking for and how convenient you found the parking facilities. See you again soon! Best wishes-Leila
Place clean staff nice food nice great…
Place clean staff nice food nice great choice
22. heinäkuuta 2026
Vastaus yritykseltä Tenpin - Dewsbury
Hello Customer,
Thank you for taking the time to rate Tenpin Dewsbury 5 stars. We are so pleased to hear that you enjoyed your visit and found our place clean, the staff nice, and the food to your liking with a great choice. We hope to welcome you back again very soon! All the best ~ Laura
Excellent customer service
Excellent customer service. Food was nice. People were friendly.
22. heinäkuuta 2026
Vastaus yritykseltä Tenpin - Dewsbury
Hi James, thank you so much for the fabulous 4* review of Tenpin Dewsbury! We are really pleased to hear that the team provided excellent customer service, you enjoyed the food and that people were friendly! We love to receive this kind of feedback! We hope to welcome you again soon. Best wishes, Jade
The lane was booked for 6pm and cut off…
The lane was booked for 6pm and cut off at just after 6.30 without the kids finishing their game - it just cut off mid play. If staff are starting your time early then staff should inform you what time it is going to cut off as we expected play 6pm to 7pm as was booked and the kids started playing at 6pm!
17. heinäkuuta 2026
Vastaus yritykseltä Tenpin - Dewsbury
Hi Cara, thank you for taking the time to review Tenpin Dewsbury! We're sorry to hear that there had been issues at the lane during your visit. We will ensure your feedback is passed on. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject 'Review-Dewsbury'. We hope to see you again soon for a better experience. Best wishes, Jade
Vastaus yritykseltä Tenpin - Dewsbury
Hi Claire, thank you for the lovely 5* rating of Tenpin Dewsbury. We're so pleased to hear that you had a great time and we hope to see you again for another fun time!
Take care,
Kirsty
Booking was very easy
Booking was very easy, great location. Staff were polite and helpful. Food was really nice and great selection of drinks available.
18. heinäkuuta 2026
Vastaus yritykseltä Tenpin - Dewsbury
Hello Tracy,
Thank you for taking the time to rate Tenpin Dewsbury 5 stars. We're so pleased to hear that you found the booking easy, enjoyed our great location, and that our staff were polite and helpful. We're also delighted you enjoyed the food and drink selection. We hope to see you again soon! All the best ~ Laura
Well organised and some lovely ‘extra…
Well organised and some lovely ‘extra touches’ for the birthday child!
7. heinäkuuta 2026
Vastaus yritykseltä Tenpin - Dewsbury
Hi Frankie, thank you for the 5* rating and review of Tenpin Dewsbury. We're so happy to hear that everything was well organized and that the birthday child enjoyed the special touches. We hope to welcome you back again very soon!
Take care,
Kirsty
Brilliant place for a family evening…
Brilliant place for a family evening out. Staff very friendly, food is good and there plenty of other things to do there as well as bowling.
29. huhtikuuta 2026
Vastaus yritykseltä Tenpin - Dewsbury
Hi Luke, thank you for the awesome 5* rating of Tenpin Dewsbury. We're so pleased to receive this lovely feedback regarding our facilities, staff and food! We can't wait to welcome you again soon. Thanks again. Best wishes, Jade
The place is great I have never had a…
The place is great I have never had a bad experience . The place is always clean and tidy. Bins are emptied. We always enjoy our visit. The only thing I will say this time is there were some adults sat at a table near the bar and the language for a family establishment was appalling but that’s not the companies fault. I always find staff very accommodating. There is ample parking . Always a pleasure .
10. kesäkuuta 2026
Vastaus yritykseltä Tenpin - Dewsbury
Hello Andrea,
Thank you for taking the time to rate Tenpin Dewsbury 5 stars. We appreciate your fantastic 5-star rating and kind words! We're so pleased to hear you consistently enjoy your visits, find our venue clean, and our staff accommodating. We appreciate your feedback regarding the language from other guests and understand your concern. We look forward to welcoming you back again soon! All the best ~ Laura
Disappointing sub par laser tag arena!!
We came for laser tag.
Booking the activity was all good and the call centre staff were friendly and helpful as were the staff at Dewsbury TenPin.
The laser tag arena was very disappointing. Too small and thus lacking any challenge for participants.
3. heinäkuuta 2026
Vastaus yritykseltä Tenpin - Dewsbury
Hello, thank you for taking the time to leave a review of Tenpin Dewsbury! We are really pleased to hear that you found our contact centre team and the team at Dewsbury helpful, however, we are very disappointed to hear that the laser tag was not as much fun as we would have liked! We will be certain to pass all of your feedback onto the team and we do hope this will not stop you from visiting us in the future! Best wishes - Mel
We were invited on my daughter friend…
We were invited on my daughter friend birthday party ,everything was Amazing 👏 kids love to spend time there now my daughter wants her next celebrit there
7. heinäkuuta 2026
Vastaus yritykseltä Tenpin - Dewsbury
Hi Asia, thank you so much for the brilliant 5* review of Tenpin Dewsbury! We are really pleased to see your daughter had a great time celebrating her friends birthday and we hope to see you again soon for another fun day out! Best wishes - Mel
Brilliant staff and great venue for a party
The staff on the day were so helpful, polite and friendly. We had a really great time. The venue is fantastic, and staff are brilliant
27. kesäkuuta 2026
Vastaus yritykseltä Tenpin - Dewsbury
Hi Arina, thank you for the lovely 5* rating of Tenpin Dewsbury. We are delighted to hear that you had a fun time and found the team provided great service. We hope to see you again soon for another 5* experience! Best wishes, Jade
We booked two games with cheesey nachos…
We booked two games with cheesey nachos on arrival we tried to change to 3 games but was refused and told after we played our games come back and book one more game which costed more, the nachos were terrible and all stuck together in one big lump. It's a shame the place was a lot quieter than last time we went which I'm sure was in part to do with service received.
20. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Tenpin - Dewsbury
Hello Stuart,
Thank you for taking the time to rate Tenpin Dewsbury 3 stars. We appreciate you sharing your experience. We are truly sorry to hear about the issues you encountered with changing your game booking and the quality of the nachos. We are reviewing your feedback with our team to improve our service and food offerings. We hope that your next experience is a 5 star experience. All the best ~ Laura
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