Great website, decent range of products and great prices. Ultimately returned my purchase as it wasn't quite what I needed, but the returns process was straightforward and my refund done within... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Birthday gift delayed due to DPD error. Amazing customer service, no fuss, friendly, professional team member at Route One sorted it immediately when I rang to resolve. Delivery arrived next day and t... Näytä lisää
Brought T shirts for my son, lovely quality and well packaged, exactly as described on website. First size I ordered was too large, returned and refund quickly processed, re ordered in a size smaller... Näytä lisää
Yritys on vastannut
Great experience shopping with Route One. The order arrived quickly, the prices were good, and everything was easy to order. I also needed to return one item, and the staff were really friendly and ma... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Since 1989 Route One Skate Shop has served skaters the biggest range of skate clothing & skateboard equipment at the best prices. We stock top skate brands, with skate shoes from Nike SB and New Balance and clothing from Carhartt WIP, Dickies & Butter Goods.
Yhteystiedot
Buffer Depot, Badminton Road, Acton Turville, GL9 1HE, Badminton, Yhdistynyt kuningaskunta
- 0800 840 1010
- orders@routeone.co.uk
- www.routeone.co.uk
4,6
Erinomainen
1 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Birthday gift delayed due to DPD error
Birthday gift delayed due to DPD error. Amazing customer service, no fuss, friendly, professional team member at Route One sorted it immediately when I rang to resolve. Delivery arrived next day and they also reimbursed me the delivery cost. Products are very good quality.
5. heinäkuuta 2026
Didn’t get what I paid for.
Paid extra for next day delivery and did not receive my parcel until 4 days later. When I contacted customer service to ask for a refund of the extra paid for next day delivery I did not get a reply. I have emailed again to chase this up and still had no reply. I paid for a service that I didn’t receive. I’m extremely disappointed by the apparent indifference to the online customer experience.
2. kesäkuuta 2026
Great buying experience all round!
Great website, decent range of products and great prices.
Ultimately returned my purchase as it wasn't quite what I needed, but the returns process was straightforward and my refund done within 48 hours.
I will definitely be checking their website whenever I'm in the market for new trainers/clothing!
1. heinäkuuta 2026
I sent the item back and have not…
I sent the item back and have not received my refund
6. heinäkuuta 2026
Saattaa käyttää tekoälyn apua vastauksissaLue lisää
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Great store.
Very happy with my order.
Decent prices and rare, hard to find stock.
First time I used this company and I will definitely return.
3. heinäkuuta 2026
Vastaus yritykseltä Route One
Hi there,
Thank you so much for your fantastic feedback! We're delighted to hear you were happy with your order and that you found our prices competitive.
It's especially great to know you were able to find some rare, hard-to-find stock with us. We're thrilled your first experience with Route One was such a positive one, and it means a lot to hear you'll be shopping with us again.
We truly appreciate your support and look forward to seeing you again soon!
All the best,
Maddi
Route One Customer Care
Shit show
Firstly got sent the wrong order, then they still haven’t dispatched the correct item after a week.
30. kesäkuuta 2026
Vastaus yritykseltä Route One
Hi there,
Thank you for taking the time to leave your feedback.
We're sorry to hear there was an issue with your original order and that this has caused frustration.
We can see that a replacement has now been sent out, and we hope this reaches you soon. We're confident that your next experience with Route One will be a much more positive one.
Thank you for your patience and understanding, and we appreciate the opportunity to put this right.
All the best,
Maddi
Route One Customer Care
Standard shipping, great
Cost of shipping not overly expensive (and nice to be able to choose regular shipping... some sites now only let you pick next-day! Don't want the extra cost if I'm not in a rush to have the item). Order to dispatch was 2 days, which is fine.
2. heinäkuuta 2026
Vastaus yritykseltä Route One
Hi there,
Thank you so much for your thoughtful feedback! We're delighted to hear you appreciated having the option of standard delivery, and that our shipping costs offered good value without forcing a next-day service.
It's also great to know your order was dispatched within a couple of days and that you were happy with the overall experience.
We truly appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Vastaus yritykseltä Route One
Hi there,
Thank you so much for your kind feedback! We're delighted to hear you found Route One to be a trustworthy and professional company.
We truly appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
My trainers have already fallen apart…
My trainers have already fallen apart at the sole worn them 3 times so I’m absolutely furious with route one
3. heinäkuuta 2026
Vastaus yritykseltä Route One
Hi there,
Thank you for taking the time to leave your feedback.
We're really sorry to hear that your trainers have developed an issue after only being worn a few times. We completely understand how disappointing and frustrating this must be, especially given the short amount of time you've had them.
We will be contacting you directly to look into this further and hope to get this resolved for you as quickly as possible.
Thank you for bringing this to our attention, and we appreciate your patience while we work to put this right.
All the best,
Maddi
Route One Customer Care
Brought T shirts for my son
Brought T shirts for my son, lovely quality and well packaged, exactly as described on website. First size I ordered was too large, returned and refund quickly processed, re ordered in a size smaller and they were perfect. Thankyou
3. heinäkuuta 2026
Vastaus yritykseltä Route One
Hi there,
Thank you so much for your fantastic feedback! We're delighted to hear your son's T-shirts were exactly as described, of lovely quality, and arrived well packaged.
It's also great to know that, although the first size wasn't quite right, the return and refund process was quick and straightforward, and that the smaller size was a perfect fit.
We truly appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Vastaus yritykseltä Route One
Hi there,
Thank you for your great feedback! We're really glad to hear you found our service reliable and were happy with the delivery.
We truly appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
All good
All good. Quick delivery. Item as desrcibed. Good price. Never used route one before but I would definitely use again and recommend to others.
11. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Route One
Hi there,
Thank you so much for your fantastic feedback! We're delighted to hear everything went smoothly, from the quick delivery to receiving your item exactly as described and at a great price.
It's especially great to know your first experience with Route One was such a positive one. Your recommendation means a lot to us, and we're thrilled to hear you'll be shopping with us again.
We truly appreciate your support and look forward to seeing you again soon!
All the best,
Maddi
Route One Customer Care
Vastaus yritykseltä Route One
Hi there,
Thank you so much for your great feedback! We're delighted to hear you loved your item and that it arrived on time.
We truly appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Vastaus yritykseltä Route One
Hi there,
Thank you so much for your great feedback! We're delighted to hear you had an ace experience and that your order arrived quickly.
We truly appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Great purchase
Great quality ! Really comfortable and look great. Love wearing them !
2. heinäkuuta 2026
Vastaus yritykseltä Route One
Hi there,
Thank you so much for your fantastic feedback! We're delighted to hear you're so happy with the quality of your purchase.
It's great to know they're really comfortable, look great, and that you love wearing them!
We truly appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Board was.great and son loves it
Board was.great and son loves it. Only downside was the courier who delivered it late but route 1 refunded £6 of the cost so very happy. Thankyou.
4. heinäkuuta 2026
Vastaus yritykseltä Route One
Hi there,
Thank you so much for your fantastic feedback! We're delighted to hear your son loves his new board.
We're sorry the delivery was delayed by the courier, but we're pleased we were able to help by refunding part of the delivery cost and that you were happy with the outcome.
We truly appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Easy order and transaction and quick…
Easy order and transaction and quick delivery. Good experience. Thanks
4. heinäkuuta 2026
Vastaus yritykseltä Route One
Hi there,
Thank you so much for your great feedback! We're delighted to hear you found the ordering process quick and easy and that your order arrived promptly.
It's great to know you had a good experience shopping with us.
We truly appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Really rate Route One
Really rate Route One, good selection at great prices. Delivery was quick and when I needed to return an item recently(wrong size) it was easy and I got confirmation of a refund the next day.
4. heinäkuuta 2026
Vastaus yritykseltä Route One
Hi there,
Thank you so much for your fantastic feedback! We're delighted to hear you've had such positive experiences shopping with Route One.
It's great to know you've enjoyed our wide selection and great prices, and that your recent return was quick and straightforward, with your refund confirmed the very next day.
We truly appreciate your support and recommendation, and we hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Vastaus yritykseltä Route One
Hi there,
Thank you for your great feedback! We're really glad to hear you were happy with the great price and that your order arrived quickly.
We truly appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Great customer service!
2. heinäkuuta 2026
Vastaus yritykseltä Route One
Hi there,
Thank you so much for your fantastic feedback! We're delighted to hear you were happy with the customer service you received.
We truly appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
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