Lidl GB Arvostelua 

THIS STORE MIGHT BE CHEAP BUT NONE OF CAMERA WORKING INSIDE THE STORE OR OUTSIDE AND THE STAFF ARE NOT HELPFUL PLEASE AWARE AND ONE CANNOT SPEAK TO ANY ONE ONE PHONE AND ON LINE THIS COMPANY ARE NOT SAFE IF ANY THING HAPPEDN INSIDE OR OUTSIDE PLEASE BE AWAY SHOREHAM BY SEA

Went in to Lidl Hessle Rd Hull this morning, you had to struggle to get down the fresh meat aisle as the staff had a cart down there and multiple doors open on the fridges (why don't you stock them before you open?), then down the frozen aisle somebody had abandoned a large metal container, with some cardboard in, again making getting round it difficult (and I didn't have a trolley), and they'd left a bit of shop fitting on the floor for you to trip over. And then to cap it all I tried to use the self service tills. The shop worker was next to useless, trying to solve issues. My papers wouldn't scan, so of he obviously didn't believe me so tried again, then went off to get other newspapers that wouldn't scan, then magazines that wouldn't scan. I lost patience and paid and left them. It must be good to be able to afford for customers to struggle getting round your store, leaving trip hazards, and then not be able to buy items because your tills don't work, and NOT BE BOTHERED.

... and the worst tasting mayo ever.

Most of the strawberries I had didn't taste right would never shop for fruit here again

Removal of hand baskets is very inconvenient. The pull along baskets are bad to use and require twisting and bending to load and unload. Both very bad actions for the back and actually painful for anyone with back pain.
Aldi still have baskets and are, thankfully, next door to Lidl here. Coop and Tesco also still have hand baskets and are also close.
This seems like a blatant money making exercise with zero customer consideration. Was a regular, long standing, customer.

I recently purchased three steaks.
One eatable and two uneatable and unable to cut them. Complained and gave lot number and other info from the receipt. About £13. Lots of inconvenience for a small amount of money. They have given me £5 compensation. How mean . I will not buy my steaks there again.

I contacted lidl customer service regarding my Parkside robot lawnmower that I purchased in March 2026. I submitted all the details that they asked for. Serial number, model, receipt image and my details. They opened a case and I discovered that the battery had gone faulty by borrowing my son's battery to test my mower. It worked fine with his battery. I went back to customer service and they passed my case over to their warranty department. I was then asked to resubmit all of the details by the warranty department taking me back to square one after 2 weeks of my original report. I chased up my warranty claim and was told to keep an eye out for an email from a company called grisly tools. I have heard nothing at all since. Disappointing as we spend over £600 a month on our shopping in Lidl. Warranty has not been honoured.

We are very loyal customers of Lidl in Llangefni on Anglesey and like their products, the bakery and the wine. The staff are great, friendly and very helpful. Unfortunately, the standards of Lidl seem to have dropped. Very often some of the shelves are empty and it seems to be untidy and grubby now. I went across the road to Aldi for something and found it refreshingly well stocked and clean and tidy. We will be shopping there from now on. Angie and Marty

A formal complaint regarding the sexist abuse from a male shop assistant at Stanningley Leeds store. Called myself love several times wouldn't stop calling myself that.

After I stated I'm not a love. Creep of a guy. Didn't call the woman in front with her having a man. Sexual harassment from him.

Then claimed that he can't change any of the items it's against the law to force a person to buy an item if it's wrong.

Especially as a lot of the prices are not on items at that store. If the discount doesn't work then I've got the legal right to say "no".

Older looking male, white with gray hair wasn't going to give me my recepit.

At Stanningley Leeds store today 19th August 2026 at till number 2

I love shopping in lidl kitts green i go nearly everyday!!products FANTASTIC AND VALUE FOR MONEY!!the staff all know me and call me by my name!MASSIVE SHOUT OUT TO DORO!!MY LIDL APP WENT OFF AND SHE TOOK HER TIME AND WAS SO PATIENT!!I HAVE CHEMO BRAIN SO SHE HELPED ME SO MUCH !!ALSO DEE HES FANTASTIC TOO AND SOOO HANDSOME SO CARING ALWAYS ASKS ME HOW I AM XXWELL DONE TO ALL THE STAFF AT LIDL KITTS 💚LOVE YOU ❤️ 😍 💖 ALL XX

ii cant believe the promotion lidl have giving away free pastrys and cakes full of sugar and bad fats , convincing people to eat more rubbish and have a poor diet, why cant they give away fruit and vegtables instead.

Regularly get over charged always ask for a receipt, fruit and veg is also rubbish grapes covered in mould, deluxe nectarine tasteless new potatoes full of eyes really bad quality

Lidl Winterstoke Road, Weston Super Mare.
I have been a Lidle customer for many years. I've been supporting the Winterstoke Road branch as it is on a road that is closed to through traffic for 2 years due to bridge repairs.
I went to the store this evening did a week's shopping and as the single open till was busy, I went to the self check out. I selected a large shop check out and started to check out my shopping. I very quickly ran into trouble as the scale said 'item incorrect weight' the red light flashed and I waited but there was no one around to help. Eventually a young lady came and reset the machine. I carried on and it happened again. Again there was no one around. Then eventually she turned up again and reset the machine. I carried on a third time and she left the till area again. All this time the till queue had disappeared. I had frozen food sitting there melting in the heat of the store. I was totally fed up and I asked the cashier on the till what was going on. She didn't seem to know so I asked to leave as this situation was deplorable. By now people were coming into the self service and the young lady returned. She ask me what I was doing. I said I was fed up with the poor service with a faulty checkout and that she kept leaving the area. She said I shouldn't speak to her like that. I couldn't believe my ears. I was being ghosted by a member of staff for complaining. I went back to the exit gate and again asked to leave but the girl on the till just said I shouldn't speak to her like that. I had not shouted or sworn. I just wanted to leave the store. Eventually the till girl came over and opened the barrier but this was all taking place in front of the other customers.
I am a forces veteran and I am a carer for two disabled people. I was needlessly publicly humiliated by these staff and I will never return or support Lidl again if this is the way they train there staff to treat customers.

I would give Lidl Shanklin a 5 star rating but there are no customer toilets, hence only 3 stars.
On the Isle of Wight there is an elderly population
who need toilets,
When we shop at the nearby Aldi store they have customer toilets.

I purchased a chicken and mushroom slice from Lidl and found a bone inside it after I had already bitten and chewed it. I contacted Lidl Customer Services and provided photos of the product, the bone and the packaging as requested.

I was eventually offered a £7 voucher. While i appreciate the gesture, I dont feel this adequately reflects the seriousness of finding a bone in a ready to eat product, particularly as i had already chewed it and wear braces.

I expect the complaint to be taken more seriously and for the compensation offered to reflect the circumstances.

Lidl selhurst. Poor staff who arent professional. Today I had to wait for assistance on the self checkout because the female staff was chatting to her mate in another queue and then she let a male jump the queue to use the never in use checkouts ahead of others waiting. Her face said I was an inconvenience to her socialising on duty. Cheap prices yes but crap service.

Had to return nectarines to Lidl Edge lane because they were mouldy when I opened them . The young lady on the till I returned them to refunded them but didn't seem very interested in what I was saying ,could do with better customer service . Security guards are unfriendly an stare at customers in an intimidating way .Not a pleasant store to shop in .

Sadly this company hates their customers. The branch that I used to use took away all the small baskets. So I gave lidl a second chance and used a store that had small baskets. Now that store no longer has the small baskets. They only have those stupid things on wheels. Firstly I don't want my shopping being contaminated by debris off the floor where people may have nasty things on their footwear. Secondly having to constantly bend down to floor level is not going to do my back any favours. No saving is worth a back injury. The reason that lidl has done this is that they hope you will buy more if you have a larger basket. It's just a con. This is nothing more than corporate greed. Something that seems to be a theme with lidl. Watch out for when a lidl product disappears from the shelves. It will return in a month or two with new packaging a smaller product and a higher price. Yes lidl is far more greedy than the big British supermarkets. They are just pretending to be the best value. You can often find much the same deals elsewhere. So they thought they could con me into buying more with the stupid basket on wheels but what they have done is lost a customer. I don't want the bad attitude of the staff or the German owners. I will not be shopping in lidl again.

Dissapointed with the cleanliness of the Parc Tawe Store in Swansea last Saturday.
Rubbish on the floors, bins overflowing.
Plants outside the store dead from lack of care and water!
Queues unessary waiting, with just two tills open!
Staff gathering in groups! Not a good look.
Get a grip Lidl.Standards slipping!!

Really shocking how everyone is allowed to use their phone while working, sharing videos, and laughing out loud when customers need serving or texting while they put their fob on the self-scan pay machine.

It's fine if the managers let this happen knowingly, but it reflects badly on the brand.

The language in there is also bad; on a previous visit I heard the F word at least four times from two different members of staff. One looked like a manager too (bald-headed guy and a younger tall guy with dark hair and freckles).

Only 2-3 days ago I also heard two managers talking about how a member of staff was ' stupid ' (bald head guy again and a girl who always shouts 'dad' down the isle at another man) because they asked for 5s and the staff member bought out 5p coins instead of notes - Keep it in the office and be respectful, as that reflects on who you are.

It's ok to offer value, but when you become the cheaper alternative, standards drop considerably. If I go back in, then that reflects on me, so I won't be back.