KeyMe LocksmithsArvostelua 

Great Customer service and very timely.

5Stars, for a great customer communication and customer service

Got in my car just fine without damaging my car, very pleased with the service. Was not pleased with the wait time as I chose this company because my initial call to them told me 30 min and they didn’t end up showing up for 3 hours. Price seemed high at $150 for a 3 hour wait.

The guy showed up quickly did a great job was polite and knew what he was doing. Thank you

The gentlemen that helped was super nice and got to the job site and had me back in business in no time.

Prompt, courteous and professional

Locked keys in car. Called to cancel lock smith and I was charged any even though no services where done and they wouldn’t refund my money. A message stating I would only be charged if the service was finished

Called for a car lockout in a panic. Clicked the first result that came up - first mistake. Was not given a price upfront, which is required by my state for emergency services (which I was not aware of at the time), only told that someone was on their way to my location. Second mistake. 2 kids fresh out of high school showed up and, admittedly, popped my car with no problem or damage.

Without having been given a quote or even a suggestion of a price, I was then charged $278 for a simple car unlock. $99 for "service call", and then $179 for "car lockout". (The average in my area is $70-90.) However, they were two guys standing in my driveway and I was one young woman on the verge of a meltdown, so I felt pressured to pay. The charge is simply "LOCKSMITH SERVICES", no company name or even a person's name.

I called and filed a complaint so I can get a refund for predatory practices and exploitation under distress, and was met with some dyslexic woman who refused to spell my email address correctly. I am not optimistic about receiving a reply or a call back, so I will be filing a chargeback with my bank.

Excellent response time, empathy and communication.

they were quick. =)

I called, made an appointment, they NEVER SHOWED. They gave me a day and time for coming.. I took off from work fr this!

The keys work but they stick a little so have to push them in a bit

Do not waster your time or money on these crooks. Kiosk shorted us one of the keys we paid for. No one answers the phone at the customer service number on the kiosk. The retailer of course says "we have nothing to do with that machine" - I'm sure that's true, but why allow it on your property if you aren't willing to support it? 1 star because there is not an option for zero.

Easy. to do.

Terrible service; I ordered keys with a design, but yellow keys arrived instead—and they don't work because they are too big.

Quick and friendly. The tech arrived at my home and got my lock open in no time. A little more expensive than some other places, but I didn’t want to wait for hours, so it was worth it.