We prefer to book in person & this was our 1st time visiting Hays travel to book our next holiday to Paris. Ellie from the Sutton Coldfield branch was great listening to what we were after. Offering a... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Went into Hays with a cruise we’d seen on P&O the girl who served wax really helpful and knowledgeable re the ship the decks and the best priced cabin to choose plus she also gave us a discount for ha... Näytä lisää
Yritys on vastannut
We were needing flights to Australia as due to the war in the Middle East the ones we had booked independently were no longer operating. The assistant looked at options as close to our original dates... Näytä lisää
Yritys on vastannut
We were so pleased that we popped into Hays. As we had very specific requests we really struggled at all other travel agents. At Hays,every single requirement matched the holiday that we booked.... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Matkatoimisto
- Risteilyvarustamo
- Risteilymatkatoimisto
- Kulttuurimatkojen järjestäjä
- Valuutanvaihtopiste
- Matkailusivusto
Yrityksen kirjoittama
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Yhteystiedot
57a Lower Parade, B72 1XX, Sutton Coldfield, Yhdistynyt kuningaskunta
- 01213147071
4,9
Erinomainen
555 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent service in your Sutton…
Excellent service in your Sutton Coldfield shop. Very knowledgeable and polite staff
18. elokuuta 2026
Excellent service by your member of
Excellent service by your member of staff named Amelia at the Sutton Coldfield Hays Travel branch.😀
13. elokuuta 2026
Saattaa käyttää tekoälyn apua vastauksissaLue lisää
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Very charming advisor
Considering I only went into your branch to enquire. I ended up booking a holiday
Your gentleman was so helpful
15. elokuuta 2026
Vastaus yritykseltä Hays Travel - Sutton Coldfield
t's wonderful to hear that our team was so helpful that your enquiry turned into a booked holiday! We're delighted you had such a positive experience :)
Vastaus yritykseltä Hays Travel - Sutton Coldfield
Thank you for your wonderful feedback! We are so pleased to hear that you received excellent customer service. Your kind words are greatly appreciated ~ Amelia :)
Enjoyable visiti…
Very efficient and explained everything clearly,kinjd and courteous - an asset to your company
12. elokuuta 2026
Vastaus yritykseltä Hays Travel - Sutton Coldfield
Thank you for your wonderful feedback! We are so pleased to hear that our team was efficient, kind, and courteous, and explained everything clearly. We truly appreciate your kind words :)
Staff very helpful
10. elokuuta 2026
Vastaus yritykseltä Hays Travel - Sutton Coldfield
Hi Kenneth, thank you for taking the time to leave us such a positive review, we are glad to have been able to help! ~ Amelia
Excellent service and advice
4. elokuuta 2026
Vastaus yritykseltä Hays Travel - Sutton Coldfield
Thank you for your wonderful feedback! ~ Ellie
The people who work in store are great…
The people who work in store are great & make you feel comfortable!
I’d much rather go into store & talk to a person than book online
So my travel insurance is yours👍👍👍
10. elokuuta 2026
Vastaus yritykseltä Hays Travel - Sutton Coldfield
Thank you Susan, we love when our customers come in to see us, and we're glad to hear you enjoy your time with us! 😃
Harry
Harry, so sad to know he is leaving, always do polite and professional and goes out of his way to help and find anything out you need. He will be missed.
7. elokuuta 2026
Vastaus yritykseltä Hays Travel - Sutton Coldfield
Hi Gillian, thank you for your kind review. We will all be sad to see Harry go, but wish him well in his future! 🙂
Harry is incredible at his job as well…
Harry is incredible at his job as well as very patient and understanding. The only reason I would use Hays is because of Hays.
8. elokuuta 2026
Vastaus yritykseltä Hays Travel - Sutton Coldfield
Hi Zee, thank you for your lovely review! 🙂 We hope you enjoy your holiday!
Hays Sutton Coldfield
Was going kept waiting. Agent was helpful and friendly and not pushy.
1. elokuuta 2026
Vastaus yritykseltä Hays Travel - Sutton Coldfield
We appreciate your feedback and are glad our agent provided a helpful and friendly experience. We hope you have a great holiday :)
Very easy to book a holiday with Hayes…
Very easy to book a holiday with Hayes , our 3rd time we have booked through them , they gave us alot of advice and sorted out our travel cards. Excellent service , pleasant staff 👍
13. heinäkuuta 2026
Vastaus yritykseltä Hays Travel - Sutton Coldfield
Thank you for your wonderful review! We are so pleased to hear that you've consistently had such a positive experience booking your holidays with us. We appreciate your loyalty and we hope you have a great holiday :)
Vastaus yritykseltä Hays Travel - Sutton Coldfield
Thank you for your wonderful feedback! We are so pleased to hear that you found the process easy and our team member helpful. We appreciate you taking the time to share your experience :)
Harry was very helpful and gave us good…
Harry was very helpful and gave us good advice re hotel transfer by car as the journey by coach take a lot longer
31. heinäkuuta 2026
Vastaus yritykseltä Hays Travel - Sutton Coldfield
Thank you for your lovely response Susan, I'm so pleased to hear you had such a great experience - Wilson
As always agent whaas absolutely great…
As always agent was absolutely great very helpful as it was a 5 person booking different rooms reminding me about travel insurance for all in the party booking seats requesting room to be near each other fantastic service 😀
22. heinäkuuta 2026
Vastaus yritykseltä Hays Travel - Sutton Coldfield
Thank you for your wonderful feedback! We are so pleased to hear that our agent provided such fantastic service, especially with your five-person booking and all the details involved. We appreciate you highlighting their helpfulness :)
Vastaus yritykseltä Hays Travel - Sutton Coldfield
Thank you so much for your kind review, we are so glad to have been able to help! :)
Helpful friendly staff .
Helpful friendly staff .
Answered questions quickly and put mind at ease .
Every time I want to go on holiday hays is my first choice have been back there several times over the past couple of years
26. heinäkuuta 2026
Vastaus yritykseltä Hays Travel - Sutton Coldfield
Thank you for your fantastic review! We are so pleased to hear that our staff were helpful and friendly, and that we could put your mind at ease. We truly appreciate your continued loyalty and look forward to helping you with many more holidays! :)
Vastaus yritykseltä Hays Travel - Sutton Coldfield
Thank you for your wonderful feedback! We are so pleased to hear that you consistently receive excellent and friendly service. We truly appreciate your kind words! :)
The young man listened to us
The young man who helped us at the Sutton Coldfield branch was great. Did what he could to get us a great holiday with a bit of a saving. Very pleased.
26. heinäkuuta 2026
Vastaus yritykseltä Hays Travel - Sutton Coldfield
We love to hear we've been able to give you a saving! Thank you for the review, Mark. We hope to booking you many more in the future 🙂 ~Ellie-Morgan, Branch Manager
Vastaus yritykseltä Hays Travel - Sutton Coldfield
Thank you for your review, Kathryn. We love to hear the great feedback! 😃~Ellie-Morgan, Branch Manager
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