Hays Travel - Douglas Arvostelua 

Great customer service with Elise 🙂

I had a great experience with the customer service I received over the phone.

Elise was friendly, professional, and took the time to answer all of my questions clearly. she made me feel comfortable as she was so patient, knowledgeable, and genuinely helpful throughout the call.

It was a really positive experience, and I appreciated how easy she made everything.

Thank you Elise! 😃

Being a regular customer in your Douglas Isle of Man branch I’m well known to the staff. Thus being said it’s such a lovely family branch as the staff are so welcoming, friendly and very helpful and will go above and beyond to meet your needs excellent work always . Sandy the manager your a credit to the company .

Elise was so helpful and a pleasure to be served by

Very helpfull staff.

We were assisted with booking our holiday by Tom in the Douglas branch of Hay’s Travel. He is extremely helpful and efficient . We are an older couple and not confident with technology, but we didn’t need to be as Tom did everything, and printed everything off for us. I would certainly recommend Hays travel for your holiday needs.

Very friendly and helpful representative ( Louisa) who understood our requirements and the particular needs of holidays starting from the Isle of Man.
Also ,this was a holiday booked to celebrate a noteworthy anniversary.Each of us had independently enquired about this holiday on different days without revealing it to the other- intending it to be a surprise.Fortunately and by complete chance, we got the same rep who quickly realised but was very discreet in the way she handled this 'dilema' such that we were able to share the surprise.
Very pleased with the service and help received.

We would recommend Hays travel agency Douglas Isle of Man, the staff are always helpful.We received exceptional service from Sandy again in booking a cruise to meet our needs.

Great experience, Sandy was very helpful, sorted out all our queries and found us a lovely hotel in Benidorm. Even found we could go full board for a little more than the half board we had intended. Sandy took the time to talk to, and listen to us.

The staff member was very helpful and friendly and flights booked easily

We got the room we wanted which was good.

Excellent customer care service and support staff very friendly and helpful

Hays travel are a wonderful travel company especially the Douglas branch Isle Of Man. I had booked a holiday which unfortunately due to serious ill health I am unable to go on but the Douglas team have been the best very helpful and kind they have gone above and beyond to help me. I I give special mention to Tom a lovely young man very helpful. And thanks to the Hays travel company I give them 10++++

Thomas was very helpful and found me the perfect route to travel.

Sandy was very helpful in looking for the best deal for where I wanted to go.

Tom was such a nice helpful person.

Very friendly, open & honest. Treat your trip as if it was there’s so they look into the fine details and really lovely people

Louisa Who helped me book my trip was amazing

Sandra takes the time to answer any questions or worries. She has a wide subject base and can give recommendations. The environment is warm and friendly.