Gemma at the Caerphilly branch was excellent, very patient and professional with us as we were not sure where we wanted to go. We finally booked a holiday in Praia De Rocha in Portugal. Gemma is now... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
As soon as we walked in the shop, we were maid welcome by Bailey, he booked our last holiday. We told him what we were looking for, and that was that, he took over, next thing he said everything is d... Näytä lisää
We booked our holiday with Bailey in Hays Caerphilly. We found him to be very friendly, helpful and nothing was to much trouble. Even after we booked our holiday and phoned up with query, he was onl... Näytä lisää
Had a great experience in Hayes when looking for information on a multi stop USA advertised trip. Bailey sorted the trip for us and answered all our questions. He checked on alternative hotels and a... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Matkatoimisto
- Risteilyvarustamo
- Risteilymatkatoimisto
- Kulttuurimatkojen järjestäjä
- Valuutanvaihtopiste
- Matkailusivusto
Yrityksen kirjoittama
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Yhteystiedot
UNIT 8 Castle Court shoppng centre, CF83 1NU, Caerphilly, Yhdistynyt kuningaskunta
- 02922402573
4,9
Erinomainen
627 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Patient and professional
Gemma at the Caerphilly branch was excellent, very patient and professional with us as we were not sure where we wanted to go. We finally booked a holiday in Praia De Rocha in Portugal.
Gemma is now putting a package together for hopefully a holliday to Venice on the Orient express for our 50th wedding anniversary next year.
18. elokuuta 2026
Everything was excellent as always…
Everything was excellent as always that's why we always book all our holidays with Hayes travel
17. elokuuta 2026
What a Welcome
As soon as we walked in the shop, we were maid welcome by Bailey, he booked our last holiday. We told him what we were looking for, and that was that, he took over, next thing he said everything is done, come in two weeks before and I will print off your tickets etc, nothing is to much trouble, I will be going back for the next holiday.
11. elokuuta 2026
Saattaa käyttää tekoälyn apua vastauksissaLue lisää
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
The young lady Richellewas amazing.There was a young guy there aswell and he was very helful. Thankyou.
The young lady Richelle
14. elokuuta 2026
Vastaus yritykseltä Hays Travel - Caerphilly
We appreciate you taking the time to share your feedback. Glad we could help :)
Kind Regards
Hays Travel Caerphilly
Helpful & friendly service
We booked our holiday with Bailey in Hays Caerphilly. We found him to be very friendly, helpful and nothing was to much trouble. Even after we booked our holiday and phoned up with query, he was only to happy to sort it out for us We also noticed the other staff were friendly, while we were in the shop as well
5. elokuuta 2026
All was done for me buy the staff ,great
1. heinäkuuta 2026
Bailey the Manager as always went over…
Bailey the Manager as always went over and above to find the perfect holiday
7. elokuuta 2026
Bailey and his Team at Caerphilly…
Bailey and his Team at Caerphilly branch are so accommodating, bend over backwards to help, keep you informed, give ideas and advice on places around the world. And always with a smile..
Thank you so much Bailey 💓
Ps give them a pay rise
4. elokuuta 2026
Friendly and helpful especially Bailey…
Friendly and helpful especially Bailey he worked his magic and got us a great deal in a beautiful place. Can’t wait for our holiday now and will definitely be booking with them again.
31. heinäkuuta 2026
Bailey was extremely professional and…
Bailey was extremely professional and charismatic he made us feel comfortable and listened to. He took into account all our needs and found us a perfect holiday.
27. heinäkuuta 2026
Patient staff
Patient staff. We had our dog with us, he was welcomed and given a treat and water. We found exactly what we wanted.
26. heinäkuuta 2026
The staff were incredibly helpful and…
The staff were incredibly helpful and knowledgeable. Why would anyone want to struggle to book travel and a holiday themselves. This was stress free and we are looking forward to our holiday in the knowledge someone has got our back if there are any problems. Thank you.
16. heinäkuuta 2026
Vastaus yritykseltä Hays Travel - Caerphilly
Thank you so much for your wonderful review and for choosing Hays Travel Caerphilly.
We're delighted to hear that you found our team helpful and knowledgeable, and that we were able to make the booking process stress-free for you. Our aim is to take the hassle out of planning your holiday, so it's great to know you feel confident knowing we're here to support you every step of the way.
We really appreciate your kind words and can't wait to hear all about your holiday when you return. Have an amazing trip, and thank you again for your support!
Best wishes,
The Hays Travel Caerphilly Team
Friendly staff
Friendly staff very knowledgeable and helpful patient we have booked three previous holidays with hays fully satisfied
22. heinäkuuta 2026
Vastaus yritykseltä Hays Travel - Caerphilly
Paul Knight,
Thank you so much for your wonderful feedback! We are delighted to hear that our team has been so helpful and knowledgeable. We truly appreciate your continued loyalty and look forward to assisting you with many more holidays.
Kind Regards
Hays Travel Caerphilly
It was a good experience and richelle…
It was a good experience and richelle and her colleague were very helpful.
21. heinäkuuta 2026
Vastaus yritykseltä Hays Travel - Caerphilly
Thank you for your wonderful feedback! We are so pleased to hear that you had a good experience and found our colleagues to be very helpful.
Kind Regards
Hays Travel Caerphilly
As per normal the service and…
As per normal the service and friendliest atmosphere at the Hays Caerphilly shop is always apparent , the readiness and professional why they go about their job is great to see .
Bailey is so good at his job makes us feel that when we leave we have everything we want in a holiday and more . We never go anywhere else 5☆
19. heinäkuuta 2026
Vastaus yritykseltä Hays Travel - Caerphilly
Thank you so much for your wonderful 5-star review! ⭐⭐⭐⭐⭐
Your kind words truly mean a lot to us. We're delighted to hear that you always enjoy the friendly atmosphere and service at our Caerphilly branch.
It was an absolute pleasure helping you plan your holiday, and I'm so pleased you left feeling confident that everything was taken care of. Knowing you continue to choose Hays Travel Caerphilly and wouldn't go anywhere else is the biggest compliment we could receive.
Thank you again for your continued support. We can't wait to welcome you back and help plan your next adventure! ✈️🌍💙
Bailey & the Hays Travel Caerphilly Team
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