The Sales Assistant Jamal was very attentive and helpful. We were made very welcome on our arrival. He offered us tea and took time to assist us in our decision making when choosing the mattress for m... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Went in to the Llandudno store today not really knowing more than the fact we needed a new king mattress. We received great service from the floor assistant (Conor) and his manager (Aled). Both made t... Näytä lisää
Went to store in Knaresborough retail park to check that mattress was looking to buy was suitable. Salesman was quick to show me product and allowed me to test it out This then made me to decide to... Näytä lisää
As we entered the store, the staff were very welcoming, offering support and an ear to bend to help with us to find our future bed. We were shown the Bed Match which gave us an array of beds to choo... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Yrityksen kirjoittama

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Yhteystiedot
Yhdistynyt kuningaskunta
- www.dreams.co.uk/help
- www.dreams.co.uk
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Fantastic knowledge about their…
Fantastic knowledge about their products. Would definitely recommend.
The Sales Assistant Jamal was very…
The Sales Assistant Jamal was very attentive and helpful. We were made very welcome on our arrival. He offered us tea and took time to assist us in our decision making when choosing the mattress for my elderly, disabled mother. He’s explanations were very thorough and she was able to try the mattress for comfort. On arrival she was given the opportunity to do a virtual sleep match as well. He was a true gent and a valuable asset to your store.
The service was amazing
The service was amazing. I was told a few days ago that my mattresses were coming a bit later, which worried me a lot since I had thrown my previous ones away. They noticed and immediately offered a free foam mattress to get proper rest. No return, either. I’m genuinely so pleased. I didn’t expect to get anything for free without needing to return. I’m super grateful. Thank you.
The Salesman was very professional and…
The Salesman was very professional and friendly.
Showed me products over a good range of prices.
Exceptional customer service
Exceptional customer service, such helpful staff. Manager Richard & his colleague Derry were more than happy to show me the full range of beds that best matched my specifications. I would definitely recommend to family and friends
The staff are very helpful
The staff are very helpful & knowledgeable and guided us easily to the best mattress that suited us .
Helpful, friendly and effective team.
Helpful, friendly service, providing me with the products I wanted at a good price. The products were great quality too.
Bought a bed a few weeks ago and was…
Bought a bed a few weeks ago and was impressed by the service.Returned yesterday to purchase another.Different member of staff but same service.
I had a great experience today in…
I had a great experience today in Dreams , Solihull. I was greeted by Lauren , who was knowledgeable and efficient.
She helped me choose my bed and mattress and made suggestions along the way .
Excellent experience
Excellent experience. Very friendly customer service, listen to what I was looking for and my needs for a bed showed me different options and offered a shot in the bed match scanner. Offered a drink when purchasing and spoke through clearlying and in manner which was easy to understand.
Very helpful
Very helpful, pleasant and efficient young lady served me, well done Dreams.
Excellent service from Richard at Dreams Lakeside, West Thurrock!
Richard was extremely polite, helpful and patient. He took the time to understand what we were looking for and stayed with us until late evening, making sure we were happy with our choices without any pressure. Really appreciated his excellent customer service.
New mattress
We recently shopped for a new King size mattress at the Warrington store. The shop assistant was welcoming and very helpful and knowledgeable about the type of mattress we were looking for. We were happy with our purchase. Would recommend Dreams.
Helpful friendly staff
Helpful friendly staff. Olivia took time to walk me through all my choices I got just what I wanted.
Brilliant Service
We arrived at the store 10 minutes before it opened at 9am. The lovely female member of staff let us into the store as it was raining. We told her we were looking for a new mattress and she recommended we use the sleep machine to monitor how we sleep and recommends the best mattress for us. We tried three different mattresses in store which were medium to firm. We originally went back to the first one as it was like laying on a cloud, so heavenly that I could have fallen asleep there and then. We were offered a drink whilst we sat down and talked prices and delivery. We left the store happy and satisfied that we had made the right choice. I would definitely recommend Dreams to family and friends.
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