Andy was absolutely lovely, fantastic customer service going above and beyond to include my 7 year old son in choosing the right mattress for him using child friendly language. We were made a hot d... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Experience in store was good, we were shown options to suit us. The only downside was timescale for delivery, 6 weeks. The bed when arrived was put together quickly and efficiently and was demonstrate... Näytä lisää
We had a Very helpful assistant called Di. She was so patient with us, the single beds we chose with her necessary help are just IDEAL. We are thrilled with our new beds. The delivery men were also... Näytä lisää
Andy politely greeted us and offered us a drink. He was very informative without being pushy. He listened to what we were looking for and showed us to the perfect mattress after testing us on the slee... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Yrityksen kirjoittama
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Yhteystiedot
Etruria Way, ST4 6JQ, Stoke-on-Trent, Yhdistynyt kuningaskunta
- 01782459250
4,9
Erinomainen
262 arvostelua
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Good product
Experience in store was good, we were shown options to suit us. The only downside was timescale for delivery, 6 weeks. The bed when arrived was put together quickly and efficiently and was demonstrated well. We are extremely pleased with the product. It is far more comfortable than expected.
5. heinäkuuta 2026
Andy was absolutely lovely
Andy was absolutely lovely, fantastic customer service going above and beyond to include my 7 year old son in choosing the right mattress for him using child friendly language.
We were made a hot drink and given time to discuss our options on our own whilst letting us know he was there if we needed
Delivery guys were amazing, covered there shoes and were working on one of the hottest days of the year, taking the mattress upstairs and not leaving it at the door.
14. kesäkuuta 2026
Great sales advice in shop and great…
Great sales advice in shop and great delivery lads, time slot perfect, thanks
4. heinäkuuta 2026
The service was brilliant everyone excelled
The service was brilliant everyone looked after me. In the store and Jane was extra special. And your delivery team excelled as well. I was impressed by everyone’s professional attitude and l will shop here again and recommend you to others.
28. kesäkuuta 2026
Much needed mattress replacement
We were attended to promptly after we entered the store. What I thought would be a difficult process was made easy by Andrew and with his help we easily found what we wanted. Paperwork was smoothly conducted and a delivery date advised for 10th June 26. We were kept informed about the exact time of arrival by the delivery crew. We prepared for the delivery as advised and it went very well. Delivery crew, Corey and Steve reviewed the route they would take to bring in the new mattress. They took away the old mattress which we had covered with the bag provided and brought in the new one and placed it on the bed. We love that the old one will be recycled. Thank you. Sleep is improved as I can hardly feel any movement made by as my husband as he turns over in the night. The bed feels firm and comfy. We are very pleased with the entire process.
10. kesäkuuta 2026
Very good experience
Very good experience. The staff were very helpful, and knowledgeable. As a disabled customer, everything was made very easy.
2. kesäkuuta 2026
Brilliant
Brilliant. Delivered on time and the guys were great. Covered their boots and built the bed in no time. They explained how it worked and then took the old bed and all the packaging away. Great service from sales to delivery.
13. kesäkuuta 2026
Friendly, helpful and patient
Everyone we met in store was friendly, knowledgeable, and patient. The delivery was on time and very quick and efficient
31. toukokuuta 2026
The blokes were very helpful they took…
The blokes were very helpful they took away the old bed and put the new bed in for me and took all the rubbish away and they were both very polite
29. toukokuuta 2026
We had a Very helpful assistant
We had a Very helpful assistant called Di. She was so patient with us, the single beds we chose with her necessary help are just IDEAL. We are thrilled with our new beds.
The delivery men were also very competent and friendly.
Thank you to Dreams shop and also to the delivery service from a satisfied customer.
22. toukokuuta 2026
Very helpful and knowledgeable…
Very helpful and knowledgeable assistance in the showroom. Extremely pleased with the mattress we purchased.
Delivery was punctual.
11. huhtikuuta 2026
Viki the sales girl was excellent from…
Viki the sales girl was excellent from start to finish
8. toukokuuta 2026
No pressure selling
No pressure selling. Friendly knowledgeable staff. Great choice of beds and mattresses. Flexible delivery dates.
4. toukokuuta 2026
Oma-aloitteinen arvostelu
Absolutely brilliant service from start…
Absolutely brilliant service from start to finish, thanks Andy
2. toukokuuta 2026
Very helpful in the hold experience…
Very helpful in the hold experience from start to finish and I would recommend Dreams to anyone.
13. huhtikuuta 2026
Great.matteress Just what I needed for…
Great.matteress Just what I needed for my back injury very pleased with my purchase
5. huhtikuuta 2026
Excellent service all round
28. maaliskuuta 2026
Price fairly bed is comfortable can’t…
Price fairly bed is comfortable can’t complain
29. joulukuuta 2025
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