Dreams Arvostelua 

114 333
TrustScore 4.5/5 tähteä

4,7

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Had a great experience at Dreams on Clifton Moor and wanted to give a special mention to Sam. He was extremely professional, friendly and really knowledgeable about the different beds and mattress... Näytä lisää

Saanut 5/5 tähteä

Moremi at Dreams of Carlisle kindly helped me to choose a lovely mattress, she was very patient with me because I was a bit fussy and although I used the sleep match that theoretically narrowed down t... Näytä lisää

Saanut 5/5 tähteä

Very well looked after by Shirley, and manager Tom in the Bracknell store. Appreciated the approach in store, not pushy sales driven, but very pleasant and laid back, whilst being very helpful & i... Näytä lisää

Saanut 5/5 tähteä

Umar Ali helped us choose our mattress and pillows at the Southall Dreams store. He was very welcoming and thoroughly professional. He took us through the process of going through the different ty... Näytä lisää

Yrityksen tiedot

  1. Sängyt
  2. Vuodevaatteet
  3. Makuuhuoneen sisustus
  4. Patjamyymälä

Yrityksen kirjoittama

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Yrityksen kirjoittama

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Yhteystiedot

4,7

Erinomainen

TrustScore 4.5/5 tähteä

114 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,7

Kaikki arvostelut

(114 333)

12 523 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Russell was really helpful

Russell was really helpful. The mattress matching machine was quick easy way to narrow down our choices and then we had plenty of time to compare suitable mattresses. Very good service

9. elokuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Edwina at the New Cross branch was…

Edwina at the New Cross branch was super helpful. Had a really pleasant experience. Gave us our own space and we didn’t feel like we were being pushed into making a decision. Thank you!

9. elokuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Very professional service

Member of staff was very helpful. Used sleepmatch bed to identify best type of bed i needed. She explained things fully, identified three suitable beds and left me to try them. I chose a bed and she completed all the necessary paperwork and arranged delivery.

8. elokuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Unreal customer service

It was genuinely such a good experience. Doug was so helpful when it came to picking a mattress. We could tell he was genuinely passionate and understood all our needs as well as the importance of having a good mattress. Would highly recommend anyone to see him for any help in picking a mattress.

Doug @ Farnborough

9. elokuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Salesperson

Excellent service by Karen friendly and very helpful explained everything when we were buying our bed

8. elokuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Appalling, still no bed

I ordered a bed in store. Payment could not be taken on Amex because of 'new system' so I part paid via another method. The company then struggled to take the balance of my payment through customer services. They contacted me via 2 other stores but still their system could not take a payment via ANY card, debit ir credit. I was assured the bed would arrive. Guess what. Delivery date cancelled, but I was not informed until the day of delivery.
Since id already dismantled bed they were taking away, and had a mattress arriving the following day, I was not happy.
Called customer service, no callback. Eventually got through to John in sales, who was very helpful. He also couldn't take my payment on the main 'system' and had to do a workaround. No idea what that was. He took the balance and now my bed is scheduled to arrive in a month! Meanwhile sleeping on the floor.
Today, the day after John took my remaining balance, I wake up to a message saying we're calling to take the balance of your payment. So I may yet not get my bed on the 9th Sept.

9. elokuuta 2026
Oma-aloitteinen arvostelu
Dreams-logo

Vastaus yritykseltä Dreams

Good Afternoon Olga,

Thank you for taking the time to leave your review and for speaking with me today.

I am very sorry for any trouble caused. I have sent you an email with what we had discussed and if you have any questions please get back to me directly.

Kind Regards,
Faye

Saanut 5/5 tähteä

Ooooooooooh the Ashbourne ❤️❤️❤️❤️❤️

Found exactly what I needed in the Croydon store. Diane was great, she listened and fully understood my needs. No pressure selling, just a nice, calm environment and chat. I fell in love with the Ashbourne which has £400 off in the sale - woohoo!!! A 3 week delivery time isn’t ideal, but I’m prepared to wait for perfection!! Roll on August 28th ❤️❤️❤️❤️
Ps. You need to sort your system out as it was putting the same reference on all receipts, so my order number had to be written on manually!

5. elokuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

The best thing about buying my sofa bed…

The best thing about buying my sofa bed from this store was the outstanding customer service I received from the salesman Gabe who was both knowledgeable and friendly and took trouble to discuss the various styles of sofa bed available and to demonstrate them.
He helped me to decide on a model which met my need for occasional guest use but with enough comfort for a good nights sleep.

6. elokuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I visited this store today and was made… very welcome

I visited this store today and was made to feel very welcomed, offered coffee, a biscuits as well help and directions to the area i was looking for, the store was well set up and clean and tidy, I was offered to try I think its called sleep match i was amazed by this , as it showed me what I was needing to look at.
Staff were amazing also made me feel very settled as well as welcomed, this experience was 10 times better than that at the other stores like Bensons, which was shocking.
Dreams Inverness store was out this wild.

8. elokuuta 2026
Oma-aloitteinen arvostelu

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