Had a great experience at Dreams on Clifton Moor and wanted to give a special mention to Sam. He was extremely professional, friendly and really knowledgeable about the different beds and mattress... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Moremi at Dreams of Carlisle kindly helped me to choose a lovely mattress, she was very patient with me because I was a bit fussy and although I used the sleep match that theoretically narrowed down t... Näytä lisää
Very well looked after by Shirley, and manager Tom in the Bracknell store. Appreciated the approach in store, not pushy sales driven, but very pleasant and laid back, whilst being very helpful & i... Näytä lisää
Umar Ali helped us choose our mattress and pillows at the Southall Dreams store. He was very welcoming and thoroughly professional. He took us through the process of going through the different ty... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Yrityksen kirjoittama

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Yhteystiedot
Yhdistynyt kuningaskunta
- www.dreams.co.uk/help
- www.dreams.co.uk
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Russell was really helpful
Russell was really helpful. The mattress matching machine was quick easy way to narrow down our choices and then we had plenty of time to compare suitable mattresses. Very good service
Hannan at Clapham was very helpful
Hannan at Clapham was very helpful, and the sleep match thing which recommended your style was great
Moremi was so helpful
Moremi was so helpful and made choosing a bed easy. Thank you.
I'm really satisfied with customer…
I'm really satisfied with customer services. Mohit
Really helpful and respectful
Really helpful and respectful. And gave great advice
Edwina at the New Cross branch was…
Edwina at the New Cross branch was super helpful. Had a really pleasant experience. Gave us our own space and we didn’t feel like we were being pushed into making a decision. Thank you!
Excellent serviceadvice and service
Excellent advice and service. Easy process and easy ordering/payment/delivery options and nothing too much trouble for the staff.
Very professional service
Member of staff was very helpful. Used sleepmatch bed to identify best type of bed i needed. She explained things fully, identified three suitable beds and left me to try them. I chose a bed and she completed all the necessary paperwork and arranged delivery.
Jennifer Isle of Wight was wonderful in…
Jennifer Isle of Wight was wonderful in helping us decide which bed to get. She is truly an asset to your company!!!!
Doug @ Farnborough was amazing!
Doug @ Farnborough was amazing!
We came here not knowing exactly what we wanted and he found the perfect one for us!
Unreal customer service
It was genuinely such a good experience. Doug was so helpful when it came to picking a mattress. We could tell he was genuinely passionate and understood all our needs as well as the importance of having a good mattress. Would highly recommend anyone to see him for any help in picking a mattress.
Doug @ Farnborough
Very helpful!
Aman helped me pick out a mattress and was very helpful with the whole process.
Superb service from the second we…
Superb service from the second we walked in.Connor helped us out and made everything clear
The staff at Gravesend store were…
The staff at Gravesend store were incredibly helpful and knowledgeable. They helped us find the right bed.
Salesperson
Excellent service by Karen friendly and very helpful explained everything when we were buying our bed
Anna made picking a mattress easy and…
Anna made picking a mattress easy and also helped me pick a bed frame that made sense for me.
Great and friendly help
Saattaa käyttää tekoälyn apua vastauksissaLue lisää
Appalling, still no bed
I ordered a bed in store. Payment could not be taken on Amex because of 'new system' so I part paid via another method. The company then struggled to take the balance of my payment through customer services. They contacted me via 2 other stores but still their system could not take a payment via ANY card, debit ir credit. I was assured the bed would arrive. Guess what. Delivery date cancelled, but I was not informed until the day of delivery.
Since id already dismantled bed they were taking away, and had a mattress arriving the following day, I was not happy.
Called customer service, no callback. Eventually got through to John in sales, who was very helpful. He also couldn't take my payment on the main 'system' and had to do a workaround. No idea what that was. He took the balance and now my bed is scheduled to arrive in a month! Meanwhile sleeping on the floor.
Today, the day after John took my remaining balance, I wake up to a message saying we're calling to take the balance of your payment. So I may yet not get my bed on the 9th Sept.

Vastaus yritykseltä Dreams
Ooooooooooh the Ashbourne ❤️❤️❤️❤️❤️
Found exactly what I needed in the Croydon store. Diane was great, she listened and fully understood my needs. No pressure selling, just a nice, calm environment and chat. I fell in love with the Ashbourne which has £400 off in the sale - woohoo!!! A 3 week delivery time isn’t ideal, but I’m prepared to wait for perfection!! Roll on August 28th ❤️❤️❤️❤️
Ps. You need to sort your system out as it was putting the same reference on all receipts, so my order number had to be written on manually!
The best thing about buying my sofa bed…
The best thing about buying my sofa bed from this store was the outstanding customer service I received from the salesman Gabe who was both knowledgeable and friendly and took trouble to discuss the various styles of sofa bed available and to demonstrate them.
He helped me to decide on a model which met my need for occasional guest use but with enough comfort for a good nights sleep.
I visited this store today and was made… very welcome
I visited this store today and was made to feel very welcomed, offered coffee, a biscuits as well help and directions to the area i was looking for, the store was well set up and clean and tidy, I was offered to try I think its called sleep match i was amazed by this , as it showed me what I was needing to look at.
Staff were amazing also made me feel very settled as well as welcomed, this experience was 10 times better than that at the other stores like Bensons, which was shocking.
Dreams Inverness store was out this wild.
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