We came into the Portsmouth store looking for a new mattress for our new home. Shannon advised us and took us through a sleep match assessment and discussed suitable mattresses for myself and my partn... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Emma was very kind, welcoming, and helpful. However, we did feel like there were a lot of staff members just sort of sitting around watching / chatting? I'm sure it's just because it was a slow aftern... Näytä lisää
Went to store in Knaresborough retail park to check that mattress was looking to buy was suitable. Salesman was quick to show me product and allowed me to test it out This then made me to decide to... Näytä lisää
As we entered the store, the staff were very welcoming, offering support and an ear to bend to help with us to find our future bed. We were shown the Bed Match which gave us an array of beds to choo... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Yrityksen kirjoittama

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Yhteystiedot
Yhdistynyt kuningaskunta
- www.dreams.co.uk/help
- www.dreams.co.uk
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Jennifer was the sales person dealing…
Jennifer was the sales person dealing with our purchase and she was amazing, and so helpful and can't praise her enough. We were given tea and coffee.
Went in looking for a particular bed…
Went in looking for a particular bed which we found out was in the sale bonus! However, we were told that it was last one and at that time they weren't able to sell it to us due to a system issue. Lucy took out phone number and promised to call us when we could buy it which she held true to. We went in to purchase it and there was an even bigger discount on it WOW! Lucy at the Peterborough store was brilliant and would definitely recommend 10/10
We went into Dreams to look at mattresses
We went into Dreams to look at mattresses. The young woman who came over to ask if we needed help was extremely helpful. So much so we ended up buying bed frame and mattress. There was no hard sell involved just friendly helpful customer service. Well done and thank you.
Lisa and Ben were excellent at the…
Lisa and Ben were excellent at the Reigate branch. Lisa was very patient with us and showed us all options available. Ben was incredibly helpful with our 2 children whilst Lisa was helping us.
Very good and professional service!
Dream a big Dream with Dreams
I came to Dreams looking for a mattress. I was helped very well by an assistant who was very knowledgeable about the product. I settled for a mattress and was passed on to another assistant who dealt with the purchase that included an 8 year protective deal and a lovely pillow.
Essentially, both were a credit to Dreams and I will have no difficulty in recommending Dreams as a first stop to purchasing anything to do with beds.
I look forward to the mattress delivery on the 4th Sept.
Many thanks to all.
Met at door and given good guidance…
Met at door and given good guidance about choosing the best mattress for us.
The staff were very helpful
The staff were very helpful, especially Steph who helped us to make our decision on a new mattress using the bed assessment technology and her extensive experience and knowledge
Welcoming and helpful staff
Welcoming and helpful staff. Hopefully the results from the sleep/ mattress selector will deliver the mattress which is best suited to myself and my wife.
Helpful staff
It was quick, we got some money off and got free pillows thrown in by the helpful staff member (whose name I sadly forgot)
When we entered Dreams
When we entered Dreams, we were unsure of what we needed and felt stuck for choice. One of the workers called Oliver from the Blackburn store was super helpful and really made us feel welcome and comfortable! He even made me a hot chocolate whilst we sorted which mattress was our favourite. Very friendly service and overjoyed with my mattress.
A most pleasant purchasing experience
Emily, Who dealt with us on our arrival allowed us time to peruse and when summonsed to provide guidance proved to be most knowledgeable about her products and responsive to our needs. We were given as much time as we wished both to use the test bed and to sample many different beds which was very helpful in making our decision. She showed great empathy to the customer and was most patient as we spent so much time testing beds and asking questions which were well answered. The experience was very positive and we were very happy with Emily and her very professional and empathetic manner.
Nidhi was very welcoming and friendly…
Nidhi was very welcoming and friendly which made the purchase a quick and easy process.
Dream bed
The sale people were not pushy. They gave the information that helped me decide what bed I was after. Arron was a good sales person at Aylesbury branch
Returning customer
We have bought from dreams before and always feel confident of the service and quality of their beds.
The customer service representative was…
The customer service representative was polite. He was knowledgeable and helpful. He also offered me water. I was happy with the service.
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