Visited black todays to buy rucksacks for my children for our approaching holiday to India. I was greatly assisted by Ethan at the hull store who was incredibly patient and knowledgable. He was friend... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Following a horrific experience a few months ago at the same store, my faith was restored when Charlotte helped me select the right jacket at the right price. No pushy sales tactics, just great custo... Näytä lisää
Yritys on vastannut
The staff member who served me was good. She deserves five stars for helpfulness. The only reason I have given four stars is because the stock at the branch is limited by size. Catherine, who served... Näytä lisää
Yritys on vastannut
We went to the Blacks, Hull store to buy walking boots. Jess and Stuart gave great customer service. They were friendly and approachable. They advised on size and had excellent product knowledge resul... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Ulkoiluvaatteiden ja ‑välineiden kauppa
- Ulkoilu- ja urheiluvaatekauppa
- Laukku- ja matkatavaraliike
- Retkeilyliike
- Juoksukauppa
- Kenkäkauppa
Tietoja yrityksestä Blacks - Hull
Yrityksen kirjoittama
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
Yhteystiedot
Jameson Street, HU1 3JX, Hull, Yhdistynyt kuningaskunta
- 01482 427387
4,9
Erinomainen
305 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
FAST SERVICE GOOD PRICE AND VERY GOOD…
FAST SERVICE GOOD PRICE AND VERY GOOD PRODUCT.
18. tammikuuta 2023
Vastaus yritykseltä Blacks - Hull
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Blacks Customer Care Team
Helpful staff
I was looking to use blacks for the purchase of high price item , an Osprey rucksack , I could have bought online but the staff where very helpful , spent time helping me pick the one I wanted and then ordered it to the store for me when the colour I wanted was out of stock. First class service.
21. tammikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Blacks - Hull
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Blacks Customer Care Team
Came in the JAMESON St Hull store after…
Came in the JAMESON St HULL store after losing one of my favourite thermal gloves,the assistant quickly found exactly what I was looking for, so I now have a new pair at a brilliant price too !!
20. tammikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Blacks - Hull
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Blacks Customer Care Team
Great customer service.
16. tammikuuta 2023
Vastaus yritykseltä Blacks - Hull
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Blacks Customer Care Team
Helpful and knowledgeable staff
Helpful and knowledgeable staff, friendly atmosphere, highly recommended
20. tammikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Blacks - Hull
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Blacks Customer Care Team
Amazing shop
Amazing shop! Really good quality all year round clothing. Fantastic offers would recommend
19. tammikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Blacks - Hull
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Blacks Customer Care Team
Great Outdoor Activities shop.
Helpful staff who were knowledgeable to what I was after buying. Has everything you could want for your outdoor activities.
10. tammikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Blacks - Hull
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Blacks Customer Care Team
Good value with helpful and…
Good value with helpful and knowledgeable staff.
13. tammikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Blacks - Hull
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Blacks Customer Care Team
Brilliant Service
Just bought a new Berghaus jacket from this store. 1st service from the moment I walked in. Really approachable staff, especially Stuart who provided some great guidance on a the jacket options. Left with a great jacket that I’m really happy with.
7. tammikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Blacks - Hull
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Blacks Customer Care Team
Outstanding service!
Following a horrific experience a few months ago at the same store, my faith was restored when Charlotte helped me select the right jacket at the right price. No pushy sales tactics, just great customer service, she was very friendly and approachable. Thanks again for your support.
31. joulukuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Blacks - Hull
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Blacks Customer Care Team
Very helpful ladies Lauren and…
Very helpful ladies Lauren and Charlotte sorted out the problem if my missing jacket and hopefully will be with me soon
31. joulukuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Blacks - Hull
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Blacks Customer Care Team
Vastaus yritykseltä Blacks - Hull
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Blacks Customer Care Team
Brilliant customer service
Brilliant customer service. Friendly staff, helped with all my queries and well prices. Bought ski gear.
24. joulukuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Blacks - Hull
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Blacks Customer Care Team
Happy vibes
Love my purchase, love the experience. Friendly staff and very helpful. I will definitely come back!!!
21. joulukuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Blacks - Hull
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Blacks Customer Care Team
In store staff were as are always…
In store staff were as are always friendly, helpful and knowledgeable, what I wanted wasn't available in store and it was ordered for myself by a staff member. Was told it would be 3-5 working days for delivery, it arrived the next day. First class all round.
2. joulukuuta 2022
Vastaus yritykseltä Blacks - Hull
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Blacks Customer Care Team
Very friendly and helpful
10. joulukuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Blacks - Hull
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Blacks Customer Care Team
Friendly and Welcoming
Fabulous experience! Lovely and dedicated people work there nothing is too much trouble friendly and welcoming🌟🌟🌟🌟🌟
9. joulukuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Blacks - Hull
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Blacks Customer Care Team
The staff were most helpful with their…
The staff were most helpful with their advice! They were knowledgeable and attentive with customer service.
3. joulukuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Blacks - Hull
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Blacks Customer Care Team
Always ready to help if I have…
Always ready to help if I have questions and find things I am wishing to purchase if they are not easy to find.
Good knowledge of the items held i. Stick and those that can be ordered to collect.
21. marraskuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Blacks - Hull
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Blacks Customer Care Team
Great staff always very helpful
29. marraskuuta 2022
Vastaus yritykseltä Blacks - Hull
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Blacks Customer Care Team
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