We used a container to store items before a house move. The container was very clean. The staff I spoke to were lovely and very helpful. The emails and instructions on usage and pass code entry were v... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Moved from Scotland and put a full 3 bedroom house into one container in Wallsend storage. Lovely staff, experience was a breeze from day one. Thank you!
Booked at very short notice, as we had received a exchange of contracts date to move, process was very efficient, staff were great and helpful, 10 weeks later when we finished it was also very simple... Näytä lisää
Excellent service. We used a container while we were inbetween house's. Our furniture was in perfect condition when we eventually moved into our new home. Excellent communication and excellent pric... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
O’Brien Self Storage – Storage Made Easy At O’Brien Self Storage, we make storing your belongings simple, secure, and stress-free. Whether you’re decluttering, moving home, or need extra space for your business, we’ve got a storage solution to suit your needs. Our sites across the North East are fully secure, with features such as CCTV, PIN-code access, and well-maintained units, giving you peace of mind that your items are safe. We offer a variety of unit sizes, from small rooms for personal items to large containers for larger loads, all at great value. We pride ourselves on friendly, helpful service. Our team is always on hand to answer questions and make sure your storage experience is as smooth as possible. With easy online booking and flexible rental options, O’Brien Self Storage truly makes storage easy.
Yhteystiedot
O'Brien Self Storage, SR5 3JN, Sunderland, Yhdistynyt kuningaskunta
- 01915374236
- sales@obrienselfstorage.co.uk
- obrienselfstorage.co.uk
4,7
Erinomainen
31 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Moved from Scotland and put a full 3…
Moved from Scotland and put a full 3 bedroom house into one container in Wallsend storage. Lovely staff, experience was a breeze from day one. Thank you!
29. toukokuuta 2026
Oma-aloitteinen arvostelu
Storing items before a house move
We used a container to store items before a house move. The container was very clean. The staff I spoke to were lovely and very helpful. The emails and instructions on usage and pass code entry were very clear. I was very happy in the knowledge my items were safe and secure and there are a lot of cameras and staff do regular patrols of the site which was very reassuring. All in all a great service and very easy to use. Would highly recommend
15. heinäkuuta 2026
Oma-aloitteinen arvostelu
Excellent secure storage
Excellent service. We used a container while we were inbetween house's. Our furniture was in perfect condition when we eventually moved into our new home. Excellent communication and excellent price .
25. heinäkuuta 2026
Oma-aloitteinen arvostelu
Booked at very short notice
Booked at very short notice, as we had received a exchange of contracts date to move, process was very efficient, staff were great and helpful, 10 weeks later when we finished it was also very simple to give the container back. Shout out to John for his help
29. toukokuuta 2026
Oma-aloitteinen arvostelu
Excellent all round
Excellent price, great comms, great sites and overall a really good service from start to finish. Used various companies and O’Briens best by far. Would use again
1. heinäkuuta 2026
Oma-aloitteinen arvostelu
Great Customer Service
Both Lee and John are great guys very customer focussed. No hard sales Nothing is a problem for them they do everything to support and re assure you with the transition and also very heloful with any queries whilst renting. Genuinely decent, knowledgeable and helpful.
Facility and container secure and clean
Highly recommend.
14. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä O'Brien Self Storage
Hi Ryan,
Thanks for taking the time to leave such a great review; it’s really appreciated.
We’re really pleased to hear that Lee and I were able to support you through your move-in and make the process straightforward and reassuring. We always aim to keep things simple and be available whenever customers need us, so it’s great to hear that came through.
It’s also good to know you found the facility secure and clean.
Thanks again for recommending us.
Kind regards,
O’Brien Self Storage
Good company to have a container with.
Good company to have a container with.
30. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä O'Brien Self Storage
Hi Steven,
Thanks so much for your kind words! We’re glad you’re happy with your container and appreciate you taking the time to leave a review. Thanks John
So easy to arrange brilliant service…
So easy to arrange brilliant service never known anything so smooth will use again
25. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä O'Brien Self Storage
Thank you for your review. I'm glad everything worked well for you and that the process was smooth. We really appreciate your feedback. Thanks again John
very reliable very easy to sort out…
very reliable very easy to sort out with staff very polite and helpful would highly recommended .
24. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä O'Brien Self Storage
Thank you, Louise, for the feedback. We're pleased that everything was easy to arrange and that our staff looked after you. - John
Excellent secure facility 24hr…
Excellent secure facility 24hr security. Bone dry immaculately clean container.
18. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä O'Brien Self Storage
Thank you for the great feedback. We're pleased that the security and cleanliness met your expectations. Thanks again for choosing us. - John
Perfect size
Perfect size storage for furniture whilst in between properties. Everything stayed clean and dry.
Easy access whenever I needed it! Fair pricing too
8. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä O'Brien Self Storage
Thank you, Sharon, for your kind review. We're glad everything worked well for you while you were between properties. Thank you for choosing us, and we wish you all the best in your new place. - John
Can not fault !
From arranging access, to leaving the site… everything from communication to friendliness of all staff was 100%.
The site is well spaced, so no issues getting to container.
5. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä O'Brien Self Storage
Thank you for the great review.
Good to hear everything went so smoothly.
Thanks for choosing O’Brien Self Storage, and we are here if you ever need us again. Thanks
Open all year 24/7 even Xmas day give…
Open all year 24/7 even Xmas day give deposit back asap absolutely no problems would recommend to anyone wanting a storage container
31. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä O'Brien Self Storage
Hi David,
Thanks for leaving a review :) much appreciated. Glad everything went smoothly for you, especially with access and the deposit return. Good to hear it all worked as it should.
All the best,
O’Brien Self Storage
Excellent storage solution
Really easy to set up and a range of sizes of storage. Facility very clean and plenty of trollies to use. Staff friendly and helpful. Location very good and access excellent.
5. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä O'Brien Self Storage
Hi Amanda,
Thanks for the great review. We’re glad you found everything easy to set up and that the facilities and access worked well for you. Really appreciate you taking the time to share your experience.
Thanks again,
O’Brien Self Storage
Brilliant.
Absolutely brilliant. Fantastic support and thoroughly professional in ll aspects. Cannot recommend highly enough. Thanks to all.
5. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä O'Brien Self Storage
Hi Geoff,
Thanks very much for the kind words. We’re really pleased you were happy with the service. As a small team, it means a lot to hear this.
All the best,
O’Brien Self Storage
Very easy to arrange
Very easy to arrange, easy to enter site and no problems with container. Once we had finished storing our stuff our deposit was returned quickly.
14. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä O'Brien Self Storage
Hi Brian,
Thanks very much for the 5-star review. We’re really pleased to hear everything was easy to arrange and that access to the site and container was hassle-free. Great to know the deposit refund was returned quickly too.
Thanks again for choosing O’Brien Storage — it’s much appreciated.
Same day booking
Same day booking, very easy to deal with and very helpful! Would happily use again if moving house again. Deposit and extra owed money refunded promptly. 5*
18. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä O'Brien Self Storage
Hi Tom,
Thanks for the great review ⭐
We’re happy we could help with a same-day booking and make things straightforward for you. It’s also good to hear the refunds were handled promptly. We’d be more than happy to help again if you ever need storage in the future.
All the best,
The O’Brien Storage Team
Situated in a convenient and very secure location.
Situated in a convenient and very secure location. The containers are clean, new, the doors open and close easily
5. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä O'Brien Self Storage
Thank you, Paul. We’re glad you found the site secure and convenient, and that the containers are clean and easily accessible. Thanks for choosing O’Brien Storage and for leaving such positive feedback.
Good experience
Big thank you to John and Lee who go above and beyond to help.
Excellent service
2. joulukuuta 2025
Vastaus yritykseltä O'Brien Self Storage
Thanks so much for the review. Really appreciate the kind words — it means a lot to hear that Lee and I have been able to help and that the service has been excellent.
Thanks again for choosing us.
John
Excellent storage facility
Super easy to work with these guys. Nothing was a problem for them. Good facilities at the storage warehouse.
2. joulukuuta 2025
Vastaus yritykseltä O'Brien Self Storage
Hi Sharon,
Thanks for taking the time to leave a review. Really pleased to hear everything was super easy for you and that the facilities worked well.
If you ever need anything, we’re always here to help.
Thanks again,
John
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