By far the best value and helpful storage facility in the Sunderland area, John made my last minute hire and house move a dream. Better access hours without any hidden costs, more flexible, short-term... Näytä lisää
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Booked at very short notice, as we had received a exchange of contracts date to move, process was very efficient, staff were great and helpful, 10 weeks later when we finished it was also very simple... Näytä lisää
Yritys on vastannut
We used a container to store items before a house move. The container was very clean. The staff I spoke to were lovely and very helpful. The emails and instructions on usage and pass code entry were v... Näytä lisää
Yritys on vastannut
Moved from Scotland and put a full 3 bedroom house into one container in Wallsend storage. Lovely staff, experience was a breeze from day one. Thank you!
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
O’Brien Self Storage – Storage Made Easy At O’Brien Self Storage, we make storing your belongings simple, secure, and stress-free. Whether you’re decluttering, moving home, or need extra space for your business, we’ve got a storage solution to suit your needs. Our sites across the North East are fully secure, with features such as CCTV, PIN-code access, and well-maintained units, giving you peace of mind that your items are safe. We offer a variety of unit sizes, from small rooms for personal items to large containers for larger loads, all at great value. We pride ourselves on friendly, helpful service. Our team is always on hand to answer questions and make sure your storage experience is as smooth as possible. With easy online booking and flexible rental options, O’Brien Self Storage truly makes storage easy.
Yhteystiedot
O'Brien Self Storage, SR5 3JN, Sunderland, Yhdistynyt kuningaskunta
- 01915374236
- sales@obrienselfstorage.co.uk
- obrienselfstorage.co.uk
4,7
Erinomainen
32 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
By far the best value and helpful…
By far the best value and helpful storage facility in the Sunderland area, John made my last minute hire and house move a dream. Better access hours without any hidden costs, more flexible, short-term option and substantially cheaper to 3x neighbouring facilities within 0.5 miles. Highly recommend
28. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä O'Brien Self Storage
Thanks, Barry. I’m really glad you found everything so good. We’re set up to help people when things are a bit last-minute, so I’m really pleased it worked so well for you and helped make the move a little easier.
Thanks again for taking the time to leave such a great review!
Moved from Scotland and put a full 3…
Moved from Scotland and put a full 3 bedroom house into one container in Wallsend storage. Lovely staff, experience was a breeze from day one. Thank you!
29. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä O'Brien Self Storage
Thanks, Hannah! Really glad we could make the move from Scotland a bit easier for you. The containers are a bit like TARDISes — you’d be surprised how much you can actually get in them!
Thanks for taking the time to leave such a great review, and I hope everything is going well in your new home.
Storing items before a house move
We used a container to store items before a house move. The container was very clean. The staff I spoke to were lovely and very helpful. The emails and instructions on usage and pass code entry were very clear. I was very happy in the knowledge my items were safe and secure and there are a lot of cameras and staff do regular patrols of the site which was very reassuring. All in all a great service and very easy to use. Would highly recommend
15. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä O'Brien Self Storage
Thanks, Su, I really appreciate the great review! I’m glad you found everything easy to use and that the instructions were clear.
We know storing your belongings during a house move can be stressful, so it’s great to hear you felt they were safe and secure with us. We do have quite a few cameras watching the place!
Thanks again for recommending us, and I hope the house move went well.
Excellent secure storage
Excellent service. We used a container while we were inbetween house's. Our furniture was in perfect condition when we eventually moved into our new home. Excellent communication and excellent price .
25. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä O'Brien Self Storage
Thanks, Ann, really glad everything worked well for you. Moving house can be stressful enough without worrying about where all your furniture is going, so it’s great to hear everything was in perfect condition when you were ready to move in.
Thanks for the kind words about the communication and price, and for taking the time to leave us a review!
Booked at very short notice
Booked at very short notice, as we had received a exchange of contracts date to move, process was very efficient, staff were great and helpful, 10 weeks later when we finished it was also very simple to give the container back. Shout out to John for his help
29. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä O'Brien Self Storage
Thanks, Steve, really appreciate the review and the shout-out! We have an easy in-and-out contract, so I’m glad it all worked so well for you, especially with everything being arranged at such short notice.
Thanks again for taking the time to leave us a review.
Excellent all round
Excellent price, great comms, great sites and overall a really good service from start to finish. Used various companies and O’Briens best by far. Would use again
1. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä O'Brien Self Storage
Thanks, Simon, really appreciate the great review! It’s great to hear you’ve used a few different storage companies and found O’Brien’s the best by far.
We try to keep things simple, with good communication and straightforward pricing, so I’m really glad everything worked well for you from start to finish.
Thanks again, and hopefully we’ll see you again if you need storage in the future!
Great Customer Service
Both Lee and John are great guys very customer focussed. No hard sales Nothing is a problem for them they do everything to support and re assure you with the transition and also very heloful with any queries whilst renting. Genuinely decent, knowledgeable and helpful.
Facility and container secure and clean
Highly recommend.
14. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä O'Brien Self Storage
Hi Ryan,
Thanks for taking the time to leave such a great review; it’s really appreciated.
We’re really pleased to hear that Lee and I were able to support you through your move-in and make the process straightforward and reassuring. We always aim to keep things simple and be available whenever customers need us, so it’s great to hear that came through.
It’s also good to know you found the facility secure and clean.
Thanks again for recommending us.
Kind regards,
O’Brien Self Storage
Good company to have a container with.
Good company to have a container with.
30. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä O'Brien Self Storage
Hi Steven,
Thanks so much for your kind words! We’re glad you’re happy with your container and appreciate you taking the time to leave a review. Thanks John
So easy to arrange brilliant service…
So easy to arrange brilliant service never known anything so smooth will use again
25. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä O'Brien Self Storage
Thank you for your review. I'm glad everything worked well for you and that the process was smooth. We really appreciate your feedback. Thanks again John
very reliable very easy to sort out…
very reliable very easy to sort out with staff very polite and helpful would highly recommended .
24. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä O'Brien Self Storage
Thank you, Louise, for the feedback. We're pleased that everything was easy to arrange and that our staff looked after you. - John
Excellent secure facility 24hr…
Excellent secure facility 24hr security. Bone dry immaculately clean container.
18. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä O'Brien Self Storage
Thank you for the great feedback. We're pleased that the security and cleanliness met your expectations. Thanks again for choosing us. - John
Perfect size
Perfect size storage for furniture whilst in between properties. Everything stayed clean and dry.
Easy access whenever I needed it! Fair pricing too
8. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä O'Brien Self Storage
Thank you, Sharon, for your kind review. We're glad everything worked well for you while you were between properties. Thank you for choosing us, and we wish you all the best in your new place. - John
Can not fault !
From arranging access, to leaving the site… everything from communication to friendliness of all staff was 100%.
The site is well spaced, so no issues getting to container.
5. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä O'Brien Self Storage
Thank you for the great review.
Good to hear everything went so smoothly.
Thanks for choosing O’Brien Self Storage, and we are here if you ever need us again. Thanks
Open all year 24/7 even Xmas day give…
Open all year 24/7 even Xmas day give deposit back asap absolutely no problems would recommend to anyone wanting a storage container
31. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä O'Brien Self Storage
Hi David,
Thanks for leaving a review :) much appreciated. Glad everything went smoothly for you, especially with access and the deposit return. Good to hear it all worked as it should.
All the best,
O’Brien Self Storage
Excellent storage solution
Really easy to set up and a range of sizes of storage. Facility very clean and plenty of trollies to use. Staff friendly and helpful. Location very good and access excellent.
5. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä O'Brien Self Storage
Hi Amanda,
Thanks for the great review. We’re glad you found everything easy to set up and that the facilities and access worked well for you. Really appreciate you taking the time to share your experience.
Thanks again,
O’Brien Self Storage
Brilliant.
Absolutely brilliant. Fantastic support and thoroughly professional in ll aspects. Cannot recommend highly enough. Thanks to all.
5. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä O'Brien Self Storage
Hi Geoff,
Thanks very much for the kind words. We’re really pleased you were happy with the service. As a small team, it means a lot to hear this.
All the best,
O’Brien Self Storage
Very easy to arrange
Very easy to arrange, easy to enter site and no problems with container. Once we had finished storing our stuff our deposit was returned quickly.
14. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä O'Brien Self Storage
Hi Brian,
Thanks very much for the 5-star review. We’re really pleased to hear everything was easy to arrange and that access to the site and container was hassle-free. Great to know the deposit refund was returned quickly too.
Thanks again for choosing O’Brien Storage — it’s much appreciated.
Same day booking
Same day booking, very easy to deal with and very helpful! Would happily use again if moving house again. Deposit and extra owed money refunded promptly. 5*
18. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä O'Brien Self Storage
Hi Tom,
Thanks for the great review ⭐
We’re happy we could help with a same-day booking and make things straightforward for you. It’s also good to hear the refunds were handled promptly. We’d be more than happy to help again if you ever need storage in the future.
All the best,
The O’Brien Storage Team
Situated in a convenient and very secure location.
Situated in a convenient and very secure location. The containers are clean, new, the doors open and close easily
5. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä O'Brien Self Storage
Thank you, Paul. We’re glad you found the site secure and convenient, and that the containers are clean and easily accessible. Thanks for choosing O’Brien Storage and for leaving such positive feedback.
Good experience
Big thank you to John and Lee who go above and beyond to help.
Excellent service
2. joulukuuta 2025
Vastaus yritykseltä O'Brien Self Storage
Thanks so much for the review. Really appreciate the kind words — it means a lot to hear that Lee and I have been able to help and that the service has been excellent.
Thanks again for choosing us.
John
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