Motor Range - Liverpool Arvostelua 

228
•
TrustScore 4.5/5 tähteä

4,6

Dunnings Bridge Road, L30 6YW Liverpool, England, GB

•

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Great company e ellent what they do the staff are great what i like your zale tea. Let u look at vehicales there no presure with your loads of csr too choose and very cheap best company i have delt... Näytä lisää

Saanut 5/5 tähteä

Just bought a cx30 from Liverpool branch. Guy the sales person was very pleasant and professional. Generous trade in for my old car. Car nicely valeted. Had a few battery warning lights up first day.... Näytä lisää

Saanut 5/5 tähteä

Our sales person Tommie and very helpful and patient with us and took his time to show us a range of cars until we found the one that was right for us. He made sure the car was perfect when we picked... Näytä lisää

Saanut 1/5 tähteä

Bought the car after suffering abuse by a salesman. Gave me a 12 month warranty as compensation for abuse. I then purchased the Nissan Qashqai after it was checked over and motd for 12 months... Näytä lisää

Yritys on vastannut


Yrityksen tiedot

  1. Autoliike

Yrityksen kirjoittama

The Northwest's No. 1 for used cars with over 2000 cars available. We have the biggest choice of used cars in Liverpool. Vehicles are HPI clear with guaranteed mileage & undergo a 120-point mechanical check. Expert buyers handpick the best quality cars, which are price checked daily. Low-rate finance, no deposit required, cash back & more for your part-exchange. Relaxed atmosphere with unbeatable customer service. Drive away today! Call our friendly contact team on 0151 527 7010 or live chat on our website - visit www.motorrange.co.uk. Ideally situated at the end of M57/M58 motorways, Motor Range Liverpool is simple to get to from all directions. You’ll find us opposite Switch Retail Park on Dunnings Bridge Road, with easy access, plenty of on-site parking, and a complimentary hot drink waiting at our refreshment station. Motor Range, Dunnings Bridge Road, Liverpool, L30 6YW. Open 7 days a week - Mon-Fri 9am-8pm, Sat 9am-6pm, Sun 10-6pm


Yhteystiedot

  • Dunnings Bridge Road, L30 6YW, Liverpool, England, Yhdistynyt kuningaskunta

  • 01515277010

4,6

Erinomainen

TrustScore 4.5/5 tähteä

228 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 98 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,6

Kaikki arvostelut

(228)

729 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Fantastic!

The environment and staff are consistently friendly and readily available to assist you in finding precisely what you seek. The customer service is excellent, making for an effortlessly pleasant experience overall.

21. kesäkuuta 2026
Oma-aloitteinen arvostelu
Motor Range - Liverpool-logo

Vastaus yritykseltä Motor Range - Liverpool

Hello, thank you for leaving this 5 star feedback!

Best wishes,
Laura Gilchrist
Customer Care

Saanut 5/5 tähteä

To the two girls in the customer…

To the two girls in the customer service department

These two girls are amazing
They deserve more praise from people

They are both dedicated hard working women , the phone never stops
They are both so professional and patient and always help anyway they can
Ive seen them a few times and what I've heard and seen are two of the hardest workers in motor range with pure professionalism and motivation
Dedication with a smile
Friendly and caring these two hard working women deserve more credit
Service manager paul is also great
Always there to help and assist
Paul you have two amazing women at the helm
Its a fantastic team 👍🏼
Im happy to have experienced it

Lawrence Griffin

2. heinäkuuta 2026
Oma-aloitteinen arvostelu
Motor Range - Liverpool-logo

Vastaus yritykseltä Motor Range - Liverpool

Hello Lawrence, thank you kindly for taking the time to leave this fantastic feedback for our Service Team. I completely agree our Service Advisors are very hardworking and professional and I thank you for leaving this review and acknowledging their hard work and dedication.

Wishing you many happy miles!

Best wishes,
Laura Gilchrist
Customer Care

Best wishes,
Laura Gilchrist
Customer Care

Saanut 5/5 tähteä

Thank you

Sophie Wilkes and Harris Anderson have made buying a car easier than ever. Very polite, welcoming and professional in what they do.

30. kesäkuuta 2026
Oma-aloitteinen arvostelu
Motor Range - Liverpool-logo

Vastaus yritykseltä Motor Range - Liverpool

Hello, thank you kindly for taking the time to leave this 5 star feedback!

Best wishes,
Laura Gilchrist
Customer Care

Saanut 1/5 tähteä

Lies, faults, broken promises and a 9 month delay

Bought a car in October. Multiple issues with it from day 1. Lies, lies, broken promises, lies and lies. 8 months on I am still waiting for resolutions. I waited a month for an appointment after they had finally acknowledged my complaint and everything seemed to be progressing. I lose a day's work to take my car into them and get a call the next day saying 'we acknowledge the problems and agree they exist...... bring it in in 6 weeks and we may fix them then' that will be almost 10 months.
No heaters, no air conditioning, no fans at all, no tail light, dodgy wheel, faulty seat belt. Truly pathetic service. Will never ever use them again.
Recieved really good service right up until I paid then it became terrible. Took them 6 months to claim ownership of the car I part exchanged so I recieved multiple fines from DVLA for no tax and MOT.
Shop around. Better prices and service elsewhere.

26. kesäkuuta 2026
Oma-aloitteinen arvostelu
Motor Range - Liverpool-logo

Vastaus yritykseltä Motor Range - Liverpool

Hello Matt,

Thank you for taking the time to share your feedback. We are very sorry to hear about your experience and completely understand your frustration. This is certainly not the level of service we aim to provide.

We appreciate that there have been a number of outstanding issues with your vehicle, and we apologise for the delays in resolving these. Following our technicians' inspection, the required replacement parts have been identified and ordered directly from MG. Unfortunately, these parts are currently on back order with the manufacturer and are expected to arrive later this month, which has been outside of our control.

With regards to the air conditioning concern, our technicians have carried out initial testing using a diagnostic dye to help identify the source of the leak. As discussed, you are booked back in with us on 10th July for a waiting appointment, which will allow sufficient time for us to accurately diagnose the issue and complete any necessary repairs.

We remain committed to resolving the outstanding issues as quickly as possible and thank you for your patience while we work towards bringing this matter to a conclusion.

Best wishes,
Laura Gilchrist
Customer Care

Saanut 5/5 tähteä

Andrei sold us our new Vauxhall…

Andrei sold us our new Vauxhall Mokka…our first electric! Great job and really pleased with the service and the car

27. kesäkuuta 2026
Oma-aloitteinen arvostelu
Motor Range - Liverpool-logo

Vastaus yritykseltä Motor Range - Liverpool

Hello Brendan, thank you for the 5 star feedback! Happy Motoring.

Best wishes,
Laura Gilchrist
Customer Care

Saanut 5/5 tähteä

Harris was brilliant

Harris was brilliant
took me through every step and sorted us out brilliantly was open and honest and got the car turned round extra quick for me

25. kesäkuuta 2026
Oma-aloitteinen arvostelu
Motor Range - Liverpool-logo

Vastaus yritykseltä Motor Range - Liverpool

Hello Ian, thank you for the 5 star feedback! Wishing you many happy miles in your new car.

Best wishes,
Laura Gilchrist
Customer Care

Saanut 5/5 tähteä

5 stars

Olly H was a great help from the start, let me have a browse in my own time and was always there to help. Stevo K made the final process simple and easy. Quick turn around, got it the next day. Thanks very much

21. kesäkuuta 2026
Oma-aloitteinen arvostelu
Motor Range - Liverpool-logo

Vastaus yritykseltä Motor Range - Liverpool

Hello Gemma, thank you for the 5 star feedback!

Best wishes,
Laura Gilchrist
Customer Care

Saanut 1/5 tähteä

CHECK EVERYTHING before handing over any money and be wary of buying Tesla's.

CHECK EVERYTHING before handing over money!

First off this place hasn't got a clue about Tesla's, they will claim that they don't sell them with a battery health lower that 97% while the ones we looked at we low to mid 80%. So check the battery health before even thinking about buying one. They also don't have a clue how to help you with setting the app up and don't even give you a new keeper slip to help with it.

Avoid Georg he is useless, asked for 5 things to be sorted out on the car before we picked it up he claimed they were done and only one of them was done. We asked for new wipers and air filters (none were hard jobs but needed doing on the on board computer) got home and checked and there wasn't even an air filter present on the car it was just a big gap, wipers haven't been done or new rear reverse camera wasn't put on and the boot needed adjusting, none of it was done! They said it was done but their 'service department' wasn't very 'well up' on Tesla's so they couldn't reset it on the onboard computer (it's simple, it took me 5 seconds to work it out) They fixed one scratch And had the car for a week to "prep" it. Also the valeting was atrocious! My 4 year could clean the car better.

We asked for the car to be charged to 100% earlier in the day it was at 52% when we picked it up.

If your sales person is off work NO ONE can help you, we had questions about the car that needed answering and Georg was off Monday and Tuesday and the car was supposed to be 'ready' on Wednesday. We wanted the nice plates on that were on the car kept on and not changed to the awful motor range ones but couldn't get this done because we couldn't speak to him so we've had to spend another £60 ourselves to get new plates, it wasn't charged so it cost up £20 to charge it at a quick charge point so we were £80 down straight away through their incompetence.

Let's see what management has to say today.

24. kesäkuuta 2026
Oma-aloitteinen arvostelu
Motor Range - Liverpool-logo

Vastaus yritykseltä Motor Range - Liverpool

Hello Chris,

Thank you for taking the time to share your feedback. We are genuinely sorry to hear that you are unhappy with your experience, as this is never how we want any customer to feel.

We do sell hundreds of electric vehicles every month, including Teslas, and our team has extensive experience with them. We are sorry that on this occasion we did not meet your expectations.

Following your conversation with our management team, we are already arranging for the points you raised to be addressed as quickly as possible. We believe the issue with the rear camera is being caused by a small scratch on the camera lens, and a replacement has already been ordered and will be fitted as soon as it arrives. We also apologise if you felt the valet was not completed to an acceptable standard. We will, of course, be carrying out a full complimentary re-valet when you return.

With regards to the vehicle charge, Georg placed the vehicle on charge as soon as you requested. However, he was unable to guarantee it would reach 100% before your collection time. Whilst we appreciate your preference, our standard handover procedure is not to supply electric vehicles fully charged, just as we do not provide petrol or diesel vehicles with a full tank of fuel. A 52% charge still provides a substantial driving range for most journeys.

We also understand your disappointment regarding the registration plates. Had we been made aware earlier that you wished to retain the original plates, we would have been happy to arrange this. Unfortunately, by the time you arrived to collect the vehicle, the original plates had already been replaced with our standard Motor Range plates, which is common practice across many dealerships. Nevertheless, we appreciate your frustration and, as a gesture of goodwill, we will be refunding the £80 you mentioned.

Most importantly, we are pleased that we have now been able to speak with you directly and are working together to resolve these issues. We look forward to welcoming you back on Monday, completing the outstanding work, and ensuring you can enjoy your new vehicle with confidence.

Best wishes,
Laura Gilchrist
Customer Care

Saanut 5/5 tähteä

Used motor range for many years…

Used motor range for many years wouldn’t go anywhere else ,

24. kesäkuuta 2026
Oma-aloitteinen arvostelu
Motor Range - Liverpool-logo

Vastaus yritykseltä Motor Range - Liverpool

Hi Debby, thanks for the 5 star feedback! Happy Motoring!

Best wishes,
Laura Gilchrist
Customer Care

Saanut 5/5 tähteä

Picked up my 2020 Range Rover Evoque…

Picked up my 2020 Range Rover Evoque today and I am over the moon.

Can’t thank Salesman, Harris enough. Brilliant sales experience.

23. kesäkuuta 2026
Oma-aloitteinen arvostelu
Motor Range - Liverpool-logo

Vastaus yritykseltä Motor Range - Liverpool

Thank you Sonia for the fantastic review! Wishing you many happy miles in your Range Rover Evoque!


Best wishes,
Laura Gilchrist
Customer Care

Saanut 5/5 tähteä

Jamie was excellent

Jamie was excellent, very friendly and down to earth. No pressure or jargon, just straight forward information and clear answers to our questions.
Made us feel welcome and was fast to respond to messages and emails.
When I buy my next car I will be asking for Jamie again.

19. kesäkuuta 2026
Oma-aloitteinen arvostelu
Motor Range - Liverpool-logo

Vastaus yritykseltä Motor Range - Liverpool

Hello, thank you so much for taking the time to leave this great feedback! Your kind comments will be passed on to Jamie and we look forward to welcoming you back in the future!


Best wishes,
Laura Gilchrist
Customer Care

Saanut 5/5 tähteä

Georg....customer service exceptional

Georg....customer service exceptional, simplified , easy to understand all technicalalities.
Staff great, easy to view and navigate site.

14. kesäkuuta 2026
Oma-aloitteinen arvostelu
Motor Range - Liverpool-logo

Vastaus yritykseltä Motor Range - Liverpool

Thank you Lisa for this great review! Wishing you many happy miles in your new car!


Best wishes,
Laura Gilchrist
Customer Care

Saanut 5/5 tähteä

Caitlin Richard & Stephen Karoui

Caitlin Richard was so helpful and friendly. Not pushy and just let me go at my own pace. Stephen Karoui is so friendly and got everything sorted for us and both explained everything in detail.

20. kesäkuuta 2026
Oma-aloitteinen arvostelu
Motor Range - Liverpool-logo

Vastaus yritykseltä Motor Range - Liverpool

Hello Hannah, thank you kindly for taking the time to leave this 5 star feedback! Your kind feedback will be passed on to the team. Happy Motoring!


Best wishes,
Laura Gilchrist
Customer Care

Saanut 5/5 tähteä

Amazing service start to finish

Amazing service start to finish. Jason and Rob were fantastic. Thanks so much

19. kesäkuuta 2026
Oma-aloitteinen arvostelu
Motor Range - Liverpool-logo

Vastaus yritykseltä Motor Range - Liverpool

Thank you Kell for the 5 star feedback! Happy Motoring!


Best wishes,
Laura Gilchrist
Customer Care

Saanut 5/5 tähteä

I am very grateful for the fantastic…

I am very grateful for the fantastic help, kindness, and professionalism shown to me by Jamie Whittingham and Nick M.
I know finding the right car for me was a little out of their comfort zone. But Jamie was amazing and kept me updated and in the loop.
Turning a bad experience into a positive one. Thank you both. Julie I'A

25. huhtikuuta 2026
Oma-aloitteinen arvostelu
Motor Range - Liverpool-logo

Vastaus yritykseltä Motor Range - Liverpool

Thank you Julie for this great review! We are delighted to hear you have enjoyed buying your car from Motor Range and we wish you many happy miles!


Best wishes,
Laura Gilchrist
Customer Care

Saanut 5/5 tähteä

Fantastic experience

On arrival we were given time to browse before being approached by a lovely sales representative who was keen to introduce herself and get to know us. She was very professional, knowledgeable and at the same time personal in helping us out with choosing the correct car.
Throughout the experience at motor range, said representative kept us fully informed, supported us with the best deal and remained attentive.
We could not have asked for any more during the experience.


13. kesäkuuta 2026
Oma-aloitteinen arvostelu
Motor Range - Liverpool-logo

Vastaus yritykseltä Motor Range - Liverpool

Thank you Rebecca for taking the time to leave this great feedback! Your kind comments will be passed on to Caitlin in our Sales Team. Wishing you many happy miles in your new car.

Best wishes,
Laura Gilchrist
Customer Care

Saanut 5/5 tähteä

This my second car purchased from motor…

This my second car purchased from motor range both times I was seen to by Mathew. No pressure sales just got the keys to the cars I was interested in and let my wife and myself chose for ourselves.give them a go you won’t be disappointed.

20. toukokuuta 2026
Oma-aloitteinen arvostelu
Motor Range - Liverpool-logo

Vastaus yritykseltä Motor Range - Liverpool

Thank you very much for taking the time to leave this five star review! Your kind comments will be passed on to Matthew in our Sales Team. Wishing you and your wife many happy miles in your new car!


Best wishes,
Laura Gilchrist
Customer Care

Saanut 5/5 tähteä

Super easy!

Andrei was really helpful and made the process really easy.

18. kesäkuuta 2026
Oma-aloitteinen arvostelu
Motor Range - Liverpool-logo

Vastaus yritykseltä Motor Range - Liverpool

Hello Paddy, thank you kindly for the great review! Wishing you many happy miles in your new car.

Best wishes,
Laura Gilchrist
Customer Care

Saanut 5/5 tähteä

Dealt with Caitlin today at Motor…

Dealt with Caitlin today at Motor range, she is really friendly and has a great sense of humour.

She was very professional and really down to earth, couldn’t do enough for me!

Thanks for the laughs when we’ve been in

18. kesäkuuta 2026
Oma-aloitteinen arvostelu
Motor Range - Liverpool-logo

Vastaus yritykseltä Motor Range - Liverpool

Thank you Kenny for the 5 star review! Your lovely comments will be passed on to Caitlin in our Sales Team. Wishing you many happy miles in your new car!


Best wishes,
Laura Gilchrist
Customer Care

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