Jo and Laura were both compassionate, understanding, patient and caring. Nothing was too much trouble. We felt totally safe in their hands and the end result was just as we hoped. Hazel was very prof... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
The service and care received from all staff at the Walton Thames branch was exemplary. Every detail was explained for the farewell of a loved one, choices of venue, order of service etc resulting in... Näytä lisää
Yritys on vastannut
The staff were amazing at this very difficult time - helped as navigate our way through such sadness. Took their time nothing was rushed. The celebrate you recommended was very kind and considerate -... Näytä lisää
Yritys on vastannut
Karen was absolutely fantastic from start to finish. For one our families saddest moments she made everything so easy for us. No problem was too big or too small. The team on the day including Darren... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Lodge Brothers are an independent, employee owned funeral service. 7 generations of our family have been helping local families in their time of need. For 240 years we have provided funerals, both modern & traditional, with reverence and compassion, for all faiths and the non-religious. We can facilitate cremations, burials, direct cremations and remembrance services. We bring our Lodge difference to every service offered including our own legal team (providing wills, probate and lasting POAs) and our highly skilled masons providing unique memorials, inscriptions and design work. We have a dedicated Funeral Plan Team who can help with planning for the future with a funeral plan or funeral wishes. We also supply floral tributes, Orders of Service, cremation urns and keepsake jewellery.
Yhteystiedot
Ludlow House Ludlow Road, TW13 7JF, Feltham, Yhdistynyt kuningaskunta
- 020 8818 7710
- info@lodgebrothers.co.uk
- lodgebros.co.uk
5,0
Erinomainen
6 t. arvostelua
Pyytää asiakkailta arvosteluja
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On vastannut 100 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
An outstanding experience
Jo and Laura were both compassionate, understanding, patient and caring. Nothing was too much trouble. We felt totally safe in their hands and the end result was just as we hoped. Hazel was very professional and set just the right tone for the service.
Our only issue was the difficulty in getting hold of Jo and the irritating delayed phone system, which we discussed with Jo in person.
11. syyskuuta 2026
Gemma and Jacqueline were both very…
Gemma and Jacqueline were both very caring and understanding when I had to arrange my late husband's cremation.
17. syyskuuta 2026
The staff were amazing at this very…
The staff were amazing at this very difficult time - helped as navigate our way through such sadness. Took their time nothing was rushed. The celebrate you recommended was very kind and considerate - my husbands service was exactly what we asked for.
19. elokuuta 2026
Vastaus yritykseltä Lodge Brothers (Funerals) Ltd
Thank you for sharing your experience with us. We are grateful to know that our team gave you the time and guidance you needed, allowing you to make arrangements at your own pace. It is lovely to hear that the celebrant was a good match and helped create a service that reflected your husband and your wishes. Kind regards Robert Lodge
Pretty much faultless from start to finish
Pretty much faultless from start to finish. Polite and respectful staff. Everything organised smoothly and with very little fuss. Many thanks
8. syyskuuta 2026
Vastaus yritykseltä Lodge Brothers (Funerals) Ltd
Thank you so much for your kind review. We are pleased you felt supported throughout the process by the Lightwater branch. Providing empathy, sympathy and professionalism is at the heart of what we do, and it is reassuring to know that we were able to meet your needs. Kind regards Robert Lodge
The service and care received from all…
The service and care received from all staff at the Walton Thames branch was exemplary. Every detail was explained for the farewell of a loved one, choices of venue, order of service etc resulting in a dignified final goodbye. Similarly the after care was of the same high level.
19. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lodge Brothers (Funerals) Ltd
Thank you for your 5* review and kind words. We are pleased to hear that the Walton-on-Thames team explained everything clearly and helped you make the arrangements for a dignified farewell. It is also good to know that you received the same level of care and support afterwards. Kind regards Robert Lodge
Outstanding service with compassion and warmth
I found the experience with Lodge Brothers to be seamless from the first point of contact. It’s a very difficult and emotional time but the compassion and help from Nikki and Laura was outstanding, as were the funeral conductor and team on the day of mums funeral. I cannot express my gratitude enough.
10. elokuuta 2026
Vastaus yritykseltä Lodge Brothers (Funerals) Ltd
It is wonderful to hear that Nikki and Laura were there to support you from the very first contact and helped make such a difficult time feel a little more manageable. We are also pleased to know that the funeral conductor and team cared for your mum with the same compassion and professionalism on the day. Thank you for placing your trust in Lodge Brothers. Kind regards Robert Lodge
Karen was absolutely fantastic from…
Karen was absolutely fantastic from start to finish. For one our families saddest moments she made everything so easy for us. No problem was too big or too small. The team on the day including Darren and Jim were incredible and treated my dad with such respect. I cannot thank you enough for everything
2. syyskuuta 2026
Vastaus yritykseltä Lodge Brothers (Funerals) Ltd
Thank you for your 5* review. We are so pleased to hear that Karen supported you throughout and helped make such a difficult time a little easier and that Darren, Jim and the team cared for your dad with such respect on the day. We will be sure to pass on your thanks to them all. Kind regards Robert Lodge
Exceptional Service and Professionalism
Lodge Brothers were extremely kind, compassionate and professional during such a difficult time for our family.
We truly appreciated the care and attention they gave to every detail, and the way they guided us through everything with such understanding and sensitivity. Their support helped make an incredibly difficult time a little easier for us.
Everything was handled with such dignity and respect.
4. syyskuuta 2026
Vastaus yritykseltä Lodge Brothers (Funerals) Ltd
We really appreciate your 5* review and kind words about the care and support you received from Lodge Brothers. We are pleased to hear that our team guided you through the arrangements with compassion, sensitivity and professionalism while taking care of every detail. Knowing that we helped make such a difficult time a little easier for your family means a great deal to us. Kind regards Robert Lodge
Lodge Brothers provide a truly professional service.
I was asked whether I had received the music from the funeral by one of your staff who rang me to find out whether I was happy with the way things had gone. I told her that I hadn't, but that I would appreciate it. To their eternal credit, I was contacted by a member of Lodge Bros' staff who offered to bring the tape of the music to my house on her way home from work. The concern of the Lodge staff at all times was very comforting and I would not hesitate to recommend the company for their highly supportive approach at a time when sensitivity is paramount.
27. elokuuta 2026
Vastaus yritykseltä Lodge Brothers (Funerals) Ltd
Thank you for your 5* review and taking the time to share your experience. We are pleased to hear that our team’s care and thoughtfulness extended beyond the funeral itself and that we were able to make sure you received the music. It means a great deal to know that our support was comforting to you at such a difficult time and we really appreciate your recommendation. Kind regards Robert Lodge
Would highly recommend Lodge Brothers…
Would highly recommend Lodge Brothers and the assistance of Chris Carr who arranged my fathers funeral.
Very helpful and explained everything my brother and I needed to know at the difficult time to give my father the send off he deserved. Thank You
7. heinäkuuta 2026
Vastaus yritykseltä Lodge Brothers (Funerals) Ltd
Thank you for your 5* review. We are pleased to hear that Chris provided such helpful and understanding support, explaining everything clearly and helping you and your brother give your father the send-off he deserved. We will be sure to pass your kind words on to Chris and we really appreciate your recommendation. Kind regards Robert Lodge
Lodge Brothers in Bedfont…
The staff at Lodge Brothers in Bedfont are so kind and caring. When I lost my husband last year, as well as dealing with the shock, they helped one of the most difficult days of my life run as smoothly as possible. I’ll be forever grateful for that. This year, they looked after my Mum and again, were very caring and kind.
24. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lodge Brothers (Funerals) Ltd
Thank you for taking the time to share your experience. We are so pleased to hear that the Bedfont team supported you with such care and kindness, both when arranging your husband’s funeral and more recently for your mum. We are grateful to have been able to support you and your family during such difficult times. Thank you for placing your trust in Lodge Brothers. Kind regards Robert Lodge
Compassionate and professional
Every member of staff we met from Lodge brothers were not only compassionate and understanding, but very competent, knowlegable and professional. We felt in very safe hands planning the funeral and on the day itself. I do not think you could find a better funeral director.
1. syyskuuta 2026
Vastaus yritykseltä Lodge Brothers (Funerals) Ltd
Thank you for your 5* review and kind words. We are so pleased to hear that you found our team compassionate, understanding and professional, and that you felt in safe hands throughout the arrangements and on the day itself. We really appreciate you taking the time to share your experience. Kind regards Robert Lodge
The service Lodge brother offer is…exceptional.
The service Lodge brother offer is exceptional. Very caring,and respectful.
26. elokuuta 2026
Vastaus yritykseltä Lodge Brothers (Funerals) Ltd
Thank you for your 5* review. We are pleased to hear that you found our service caring and respectful throughout. Thank you for placing your trust in Lodge Brothers. Kind regards Robert Lodge
Very professional and dignified
All staff were professional and dignified whilst maintaining compassion at all times
6. elokuuta 2026
Vastaus yritykseltä Lodge Brothers (Funerals) Ltd
Thank you for your 5* review and kind words. We are pleased to hear that our team provided professional and dignified support while showing compassion throughout. Your feedback is greatly appreciated. Kind regards Robert Lodge
Wholesome, kind & caring
How do you rate the people who bury your mother? Well these people did it with dignity respect and most of all, humour. My Mum was dying for a long time so having been recommended by my mate (who happens to be a vicar) Lodge didn’t just do us proud but did my Mum proud. No one wants to recommend a funeral director- that’s the last thing you want. However should you need one, Lodge Brothers were fantastic. Thanks guys. And sorry Shazza for putting you in counselling.
26. elokuuta 2026
Vastaus yritykseltä Lodge Brothers (Funerals) Ltd
Thank you for your 5* review and for sharing such a personal message. We are pleased to hear that your mum was cared for with dignity, respect and even a little humour and that our team made a difficult time a little easier for you and your family. We will be sure to pass your thanks on to the team and especially Shazza! Kind regards Robert Lodge
Excellent service as usual
Excellent service as usual. Jackie at Hounslow is a god send very professional and a pleasure to work with in such trying times.
Thank God for Jackie she is a great lady
1. syyskuuta 2026
Vastaus yritykseltä Lodge Brothers (Funerals) Ltd
Thank you for your kind 5* review. We are so pleased to hear that Jackie has been such a great support and made a difficult time a little easier with her professionalism and care. We will be sure to pass your lovely feedback on to Jackie and the Hounslow team. Kind regards Robert Lodge
Clear communication
Clear communication - you know what you are going to get -helpful advice and efficient and timely achievement of the plans made. Very supportive and kindly staff, which is very helpful at such a difficult time. The memorials we had ordered look wonderful and are very effective in their places now the interment has happened. Thank you.
4. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lodge Brothers (Funerals) Ltd
Thank you so much for taking the time to share such kind and thoughtful feedback. We are very pleased to hear that you found our communication clear and our advice helpful throughout the process. We understand that arranging a memorial during such a difficult time can be incredibly emotional and it means a great deal to us to know that our team were able to provide the support and reassurance you needed. We are also delighted to hear that the memorials look wonderful and are now beautifully placed following the interment. Thank you for choosing and placing your trust in Lodge Brothers. Kind regards Robert Lodge
seeing your loved on a journey that was perfect.
lodge bros. gave us the best of their experience, it was conducted with respect very dignified with warmth that made us a family very comfortable we couldnt ask for more.
2. syyskuuta 2026
Vastaus yritykseltä Lodge Brothers (Funerals) Ltd
Thank you for your 5* review and kind words. We are pleased to hear that you and your family felt so well cared for and that everything was handled with warmth, respect and dignity. Kind regards Robert Lodge
A perfect funeral
This is the second time we have used Lodge Brothers and the service has been impeccable throughout. Jo is a delight to work with and saw us through a few sticky moments with no problem at all. Trying to line everything up in the midst of the holiday season wasn't easy but everything went so well and my mother had exactly the funeral she wanted. Thank you to all of you.
28. elokuuta 2026
Vastaus yritykseltä Lodge Brothers (Funerals) Ltd
Thank you for sharing your experience with us, and for choosing Lodge Brothers once again. It is wonderful to hear how much Jo’s support meant to you and that she was able to guide you through the more difficult moments with reassurance and understanding. We are especially pleased to hear that your mother’s wishes were honoured. Kind regards Robert Lodge
Excellent service from everyone…
Excellent service from everyone involved. Attention to detail was outstanding.
28. elokuuta 2026
Vastaus yritykseltä Lodge Brothers (Funerals) Ltd
Thank you for your feedback. We are pleased to know that the arrangements were handled to such a high standard and that the care given to the finer details was appreciated. Your kind comments will be shared. Kind regards Robert Lodge
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