Liquidline recently supported us at a large function in the midlands. It was super nice to see Tim again after his support at our last event. After setting up, he handed over to David who was ex-ce-ll... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Having reported a fault with one of our coffee machines this morning. I contacted a young lady named Lorraine who took the details of the fault. She said she would refer it to the technical team. I... Näytä lisää
Yritys on vastannut
Taliska Shimwell really made my experience stress free as I knew she had it in control, she kindly gave me update throughout the process so I felt up to date and knew what was going on. Thank you Tali... Näytä lisää
Yritys on vastannut
Karl repaired and adjusted everything on our coffee machine, thank you! He came back the next day to adjust espresso shots for our taste and change water filters. Swift and professional service! :)
Yritys on vastannut
Yrityksen tiedot
- Kahvinkeittimet
- ja myös
- Kahviautomaatti
- Kahvilamyymälä
- Kahvin tukkumyynti
- Myyntiautomaattien toimittaja
- Pullovesitoimittaja
Yrityksen kirjoittama
A culture for amazing customer service where people are our passion. We take a thoughtful approach to ensure our customers have the right refreshment solutions to suit their needs. Our in-house teams of Sales, Client Managers, Customers Service, Operations, Engineers and Marketing are knowledgeable in their fields. We ensure our teams are provided with continuous training to ensure they are innovative and smart working. We are passionate about our customers and staff, and pride ourselves doing everything we can to ensure amazing customer service throughout your entire journey with us.
Liquidline
Yrityksen kirjoittama
- We bring expertise, innovation and joy to organisations across the UK. Founded in Suffolk in 2003, we are a family owned business. We have a unique philosophy, operating with honesty, integrity and putting our customers at the heart of everything we do. When you become a customer of ours, you don’t just become a number, you become part of the Liquidline family! We select industry leading, innovative technology, support it with winning customer service and enhance this with premium coffee beans and a carefully selected range of consumables. The result is local, personal service on a National scale.
Yhteystiedot
Jackson House, 86 Sandyhill Lane, IP3 0JA, Ipswich, Yhdistynyt kuningaskunta
- 0800 849 9110
- customerservice@liquidline.co.uk
- liquidline.co.uk
4,8
Erinomainen
2 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
ordering was quick and simple plus…
ordering was quick and simple plus delivery was next day
20. lokakuuta 2026
Great Service
We ordered some consumables for our machine and they were with us in 10 mins. Granted, we are on the same estate, but still...this is very impressive!
22. lokakuuta 2026
Highly reliable company
Liquidline has proven to be a highly reliable company. The coffee machine is excellent, and the range of coffee beans available is of outstanding quality. Their invoices are always clear and easy to understand, while their customer service team is courteous, professional, and exceptionally supportive. Thank you for the excellent service.
23. lokakuuta 2026
Prompt and efficient service.
14. lokakuuta 2026
Vastaus yritykseltä Liquidline
Good Morning Mathew, Thank you for your lovely review! We’re delighted to hear you were happy with our prompt and efficient service. We really appreciate your feedback and look forward to helping you again in the future.
Vastaus yritykseltä Liquidline
Good Afternoon, Thank you for your great review! We're delighted to hear you found our portal easy to use, enjoyed our quick delivery, and were happy with our range. We really appreciate your feedback.
Laura Pudney was brilliant helping me…
Laura Pudney was brilliant helping me sort out a last minute order. She was incredibly friendly and efficient. Thank you, Laura !
13. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Liquidline
Good Afternoon Persiyana, Thank you for your lovely review! We’re delighted to hear that Laura provided such friendly and efficient service and was able to help with your last-minute order. We’ll be sure to pass on your kind words to Laura.
Person I spoke with was proactive to…
Person I spoke with was proactive to resolve my query.
19. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Liquidline
Good Morning , Thank you for your feedback! We’re delighted to hear that our team member was proactive in resolving your query. We appreciate you taking the time to share your experience and will be sure to pass on your kind words to our team. Would you be able to confirm the name of the person you spoke to as we would like to ensure they see this review.
Based on my past experience I wouldn't…
Based on my past experience I wouldn't recommend Liquid Line
14. lokakuuta 2026
Vastaus yritykseltä Liquidline
Thank you for sharing your feedback. We're sorry to hear that your past experience with Liquidline has left you feeling this way, as we always want our customers to feel supported and receive the best possible service.
We understand that there have been issues in the past, and we believe these have been addressed, within our CARE team doing their best to support you wherever possible.
If there is anything further we can help with, please don't hesitate to contact our Customer Service team at customerservice@liquidline.ie. We'd really welcome the opportunity to listen to any concerns, understand if there is anything still outstanding and support you in any way we can.
I have also tried to reach you by phone but unfortunately wasn't able to get through. If you're happy to, we'd love to hear from you and see how we can help.
Excellent Service from Darcey at Liquidline!
We've had a fantastic experience working with Darcey Brown at Liquidline. She's always friendly, professional and incredibly helpful, consistently going above and beyond to provide excellent customer service.
Nothing is ever too much trouble, and her communication and support make her a pleasure to work with.
Darcey is a real credit to Liquidline, and we really appreciate the great working relationship we've built with her.
Highly recommended!
16. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Liquidline
Good Afternoon Lewis, Thank you for your lovely review! We’re delighted to hear how well Darcey has supported you and that her friendly, professional approach has made such a positive difference to your experience with Liquidline.
We’re very proud to have Darcey on our team, and we’ll be sure to pass on your kind words. Building strong relationships and delivering excellent customer service is really important to us, so it’s wonderful to hear this reflected in your feedback.
Thank you for your continued trust in Liquidline and for your recommendation. We look forward to continuing to work with you
One Supplier, Every Machine, Zero Grounds for Complaint
We have had an excellent experience working with Liquidline. They have supplied more than 230 coffee machines across our business, including a mix of bean-to-cup and soluble models, as well as selected consumables. They also manage the planned and reactive maintenance of our machines and have taken on the servicing of equipment supplied by other providers. This gives us one dependable partner for coffee machine maintenance across our entire estate.
From the outset, Liquidline made a complex rollout feel straightforward. They coordinated site surveys, worked closely with our third-party facilities management provider and liaised directly with our contactless payment supplier. Their team consistently demonstrates professionalism, flexibility and a genuine commitment to finding the right solution.
A special mention must go to our National Account Manager, Darcey Brown. Darcey’s proactive communication, responsiveness and consistently high level of customer service give our teams real confidence that everything is being taken care of. Liquidline reliably meets its SLAs and responds quickly whenever support or a new solution is needed. We would have no hesitation in recommending them.
16. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Liquidline
Good Afternoon Nicola, Thank you for taking the time to share such fantastic feedback! We’re delighted to hear that you’ve had such a positive experience working with Liquidline and that we’ve been able to support your business across your extensive coffee machine estate.
It’s great to know that our team has helped make the rollout and ongoing management as seamless as possible, working closely with your facilities management and payment partners to deliver the right solutions for your sites.
A special thank you for recognising Darcey Brown. We’re incredibly proud of the proactive service and dedication she provides, and we’ll be sure to share your kind words with her.
We really appreciate your trust in Liquidline and your recommendation. We look forward to continuing to support you and your teams with great coffee and reliable service!
Excellent Service from Liquidline
Excellent Service from Liquidline
Very pleased with the service received from Liquidline. The overall experience has been positive, with a professional approach and a straightforward purchasing process. Communication was good, and everything was handled efficiently.
I would be happy to recommend Liquidline to others and would consider using them again in the future. Thank you for the great service!
11. lokakuuta 2026
Vastaus yritykseltä Liquidline
Good Morning Mr HUssain, Thank you for your wonderful review! We’re delighted to hear that you had such a positive experience with Liquidline and that our team made the purchasing process straightforward and efficient. Your kind words and recommendation mean a great deal to us. We look forward to working with you again in the future!
Instant response from the technical team
Instant response from the technical team and clear instructions on how to resolve the issue.
15. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Liquidline
Good Morning, Thank you for your positive feedback! We’re delighted to hear that our technical team responded promptly and provided clear instructions to resolve the issue. We appreciate you taking the time to share your experience with us
Responded the same day I put in a visit…
Responded the same day I put in a visit request for a broken water boiler, and it was up and running again the same day. The Engineer was very pleasant too.
13. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Liquidline
Good Morning Alison, Thank you for your lovely review! We’re delighted we could respond so quickly and get your boiler back up and running on the same day. We’ll also be sure to pass on your kind comments to our engineer.
very professional
Clive was very professional, patient and helpful.
14. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Liquidline
Good Afternoon Rhonda, Thank you for your lovely review! We’re delighted to hear that Clive was professional, patient and helpful. We’ll be sure to pass on your kind feedback to him. Thank you for taking the time to share your experience!
Always very efficient with deliveries
6. lokakuuta 2026
Vastaus yritykseltä Liquidline
Good Afternoon Lindsay, Thank you for your lovely feedback! We’re delighted to hear that you’re happy with our efficient delivery service. We really appreciate your support and hope you enjoy the rest of your day.
Always on time
Always on time
product great as stated by customers
overall very happy
Sonia
Host
Mercedes Benz Huddersfield
5. lokakuuta 2026
Vastaus yritykseltä Liquidline
Good Afternoon Sonia, hank you for your lovely review! We’re delighted to hear that you’re happy with our service, punctuality, and the quality of our products. Customer satisfaction is very important to us, and we truly appreciate you taking the time to share your feedback.
Customer Service
Taliska Shimwell really made my experience stress free as I knew she had it in control, she kindly gave me update throughout the process so I felt up to date and knew what was going on. Thank you Taliska!
13. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Liquidline
Good Morning Tierney, Thank you for your lovely review! We’re delighted to hear that Taliska made your experience stress-free and kept you informed throughout the process. We’ll be sure to pass on your kind words to her. Thank you for taking the time to share your feedback!
Great service and knowledge from the…
Great service and knowledge from the engineer. Friendly and helpful.
5. lokakuuta 2026
Vastaus yritykseltä Liquidline
Good Afternoon Jamie, Thank you for your lovely review! We're delighted to hear that our engineer provided great service and was friendly, helpful, and knowledgeable. We really appreciate your feedback and will be sure to pass on your kind words to the engineer.
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.