I bought an oversized cinema chair, i recieved it 8 days after order confirmed. Pretty good i thought, also the most comfortable peice of furniture ive owned i am hoping to buy 2 more
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I had a faulty product and both the store and online phone team were great at organising a replacement/refund. Very prompt and efficient friendly service you dont get much of these days
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Great people to deal with great communication from purchase to delivery. I love the lamp that I purchased and I am going to buy three more. Thank you so much for the beautiful lamp and for the fan... Näytä lisää
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I ordered online on the 22/6, my order was delivered 24/6! Great communication throughout, from both Giftbox and the courier. I was sent an email at every stage of the process, from ordering to fina... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
We are one of Australia's largest gift retailers, with an extensive range of homewares, games, licensed brands, barware, drinking accessories and so much more! Shop online, or in-store at one of our 280+ locations Australia-wide. There's something for everyone at GiftBox!
Yhteystiedot
270 The Parade, 5068, Kensington SA, Australia
- 1300 916 750
- hello@giftbox.com.au
- giftbox.com.au
4,6
Erinomainen
4 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 95 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I ordered a very high quality Gizmo…
I ordered a very high quality Gizmo Gremlins figurine and it is so well made. Great value for money and it arrived so quickly. Thanks so much ☺️
13. heinäkuuta 2026
Vastaus yritykseltä GiftBox
Hi Georgina, thank you so much for taking the time leave us a five-star review! We’re pleased to hear you had a quick and easy experience with Giftbox Click and Collect.
I bought an oversized cinema chair
I bought an oversized cinema chair, i recieved it 8 days after order confirmed. Pretty good i thought, also the most comfortable peice of furniture ive owned i am hoping to buy 2 more
27. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GiftBox
Hey Ellen, thanks for taking the time to leave us a five-star review!
We're delighted to hear your oversized cinema chair arrived quickly and that it's the most comfortable piece of furniture you've ever owned. We love to hear that our customers love our products as much as we do! We look forward to you purchasing from Giftbox again :)
Love all discount prices and offers
Love all discount prices and offers. I bought cinema sofa and I am very happy. Delivery could be better tho 🙏
13. heinäkuuta 2026
Vastaus yritykseltä GiftBox
Hi Hanka, thanks for taking the time to leave us a five-star review!
We are thrilled to hear that you love the cinema sofa and that you enjoyed Giftbox discounts and special offers! We are sorry to hear that your experience with Hunter Express, we will share this with our logistics team.
Quick and efficient!
10. heinäkuuta 2026
Vastaus yritykseltä GiftBox
Hi Ros, thank you so much for taking the time leave us a four-star review! We’re pleased to hear you had a quick and efficient experience with our Giftbox Click and Collect.
Vastaus yritykseltä GiftBox
Hi Anne, thank you so much for taking the time leave us a five-star review! We’re really glad you are happy with our Giftbox service and that you love your lamp :)
Vastaus yritykseltä GiftBox
Hi Tina, thank you so much for taking the time leave us a five-star review! We’re really glad it was easy to order on our Giftbox website and that the delivery was fast :)
Vastaus yritykseltä GiftBox
Hi Francesc, thank you for taking the time to leave a five-star review and we are thrilled to hear that you had a great experience with GiftBox customer service!
I still haven't received my $300 order…
I still haven't received my $300 order of a pizza oven 😕
20. heinäkuuta 2026
Vastaus yritykseltä GiftBox
Hi Ian, thank you for sharing your feedback! Your tracking shows delivered - BULLI NSW • Mon 27 Jul, 9.42am. If this is not correct; please reach out to Startrack and our customer service team.
The Spyro go is not working
The Spyro go is not working. No shooting when received.
20. heinäkuuta 2026
Vastaus yritykseltä GiftBox
Hi Lydia, we're sorry to hear that your Spyra Go was not working when you received it. As requested, we processed a refund for you and we apologise for the service.
Vastaus yritykseltä GiftBox
Hi Carol, thank you for taking the time to leave a wonderful five-star review your kind words! We're delighted to hear that you found our Giftbox service fantastic, and that your order arrived quickly and was well packaged :)
Happy with the product!!!
8. heinäkuuta 2026
Vastaus yritykseltä GiftBox
Hi Nita, thank you so much for taking the time leave us a five-star review! We’re really glad you are happy with the Hazel Oversized Cinema Sofa, thank you for shopping with Giftbox :)
I had a faulty product and both the…
I had a faulty product and both the store and online phone team were great at organising a replacement/refund. Very prompt and efficient friendly service you dont get much of these days
8. heinäkuuta 2026
Vastaus yritykseltä GiftBox
Hi Phoebe, thank you for taking the time to leave a five-star review! We’re really sorry to hear that your order was faulty. We’re glad that our Giftbox customer service team was able to resolve the issue quickly to your satisfaction. We appreciate you bringing this to our attention and giving us the opportunity to make things right :)
Easy to dael with and place order
8. heinäkuuta 2026
Vastaus yritykseltä GiftBox
Hi Barbara, thank you for taking the time to leave a four-star review and we are happy to hear that Giftbox was easy to deal with and place the order.
Great gifts …
Very quick delivery haven’t finished opening them yet so I won’t comment now but will later
20. heinäkuuta 2026
Vastaus yritykseltä GiftBox
Hi Carmel, thank you so much for taking the time leave us a five-star review! We’re really glad that the delivery was fast, thank you for shopping with Giftbox :)
Vastaus yritykseltä GiftBox
Hi Michelle, thank you so much for taking the time leave us a five-star review! We’re pleased to hear you’re happy with Giftbox goods and service :)
Great product
Having used gift box before was happy with purchases delivery and price so used them again.
6. heinäkuuta 2026
Vastaus yritykseltä GiftBox
Hi Linda, thanks for taking the time to leave a five-star review! We're delighted to hear you have had previous positive experiences with Giftbox and it means a lot to know you are happy with our products, prices, and delivery.
Very prompt and absolutely excellent…
Very prompt and absolutely excellent service…a great company to work with!
6. heinäkuuta 2026
Vastaus yritykseltä GiftBox
Hi Don, thanks for taking the time to leave Giftbox a wonderful five-star review! We're thrilled to hear you were happy with our prompt service. It was a pleasure assist you :)
That delivery might take up to 3 weeks
I received a tracking number the day after purchase and they've been sitting at the processing facility the entire week which is an hour away from our home. When we called them they implied that they couldn't tell us what days they deliver to our area. It might be another 2 weeks. Very frustrating 😕
20. heinäkuuta 2026
Vastaus yritykseltä GiftBox
Hi Loianne, thank you for your feedback. As your order was bulky items we do ask to allow 2-3 weeks for delivery with Hunter Express however, I can see your order was made and collected on 20 July and delivered on 24 July.
We understand the delivery may not have met your expectations and appreciate you sharing your experience !
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