I had ordered an item and tried to cancel it but it got shipped out before the cancellation came through. I spoke to Courtney on their online chat service and she helped me start a return process inst... Näytä lisää
Yritys on vastannut
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Katso, mitä arvostelun kirjoittajat sanovat
I absolutely love this store. If you’re looking for gym or training equipment in Glasgow, they have everything you could possibly need. On top of that, the staff are excellent and provide great custom... Näytä lisää
Yritys on vastannut
Friendly well informed staff who were happy to take the time to make sure I got the right exercise bike at a great price. Senti, the guy who helped was fantastic. Would definitely recommend using this... Näytä lisää
Yritys on vastannut
I had an excellent experience at Fitshop while buying some dumbbells for my workouts, and I especially want to highlight the outstanding service I received from Melina. She was friendly, profes... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Kuntolaitemyynti
- Kuntolaitteiden tukkumyynti
- Sisäpyöräily
- Urheiluvälinekauppa
- Pöytätennistarvikkeiden myymälä
Tietoja yrityksestä Fitshop UK
Yrityksen kirjoittama
WE LIVE FITNESS
At Fitshop we live fitness, which is why we have made it our mission to promote the benefits of health, fitness and wellbeing to everyone. Whether you are a beginner or an elite level athlete, we have equipment that can help you achieve your goals.
As the largest fitness equipment retailer in Europe and with over 40 years of experience, we offer an incredible variety of solutions for every workout space. Boasting over 80 premier fitness equipment brands, our commitment to excellence in both product range and service has positioned us as the undisputed leader in home fitness throughout Europe.
Don't know where to start? Why not visit one of our 10 UK stores nationwide or speak to our team of fitness experts on 0141 737 2250 who are always happy to offer advice on product selection.
Yhteystiedot
3 Rutherglen Links, G73 1DF, Glasgow, Yhdistynyt kuningaskunta
- 0141 737 2249
- feedback@fitshop.co.uk
- fitshop.co.uk
4,6
Erinomainen
13 t. arvostelua
Pyytää asiakkailta arvosteluja
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On vastannut 86 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Thankyou Dale and Zen great service
10. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Great store super helpful in making the…
Great store super helpful in making the right purchase. Leon helped me choose the right kit would highly recommend
10. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Great staff, fantastic experience
Great staff, super friendly and helpful. Would highly recommend Leon. Great guy
10. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Zen was Fiendly and helpful and…
Zen was Fiendly and helpful and informative
10. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Great range of products and advice in…
Great range of products and advice in store
10. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Vastaus yritykseltä Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Vastaus yritykseltä Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Friendly well informed staff
Friendly well informed staff who were happy to take the time to make sure I got the right exercise bike at a great price. Senti, the guy who helped was fantastic. Would definitely recommend using this company
9. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Courtney from customer service was…
Courtney from customer service was exceptional in helping my resolve an issue. Great products and really helpful staff.
9. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Efficient Customer Service!
I had ordered an item and tried to cancel it but it got shipped out before the cancellation came through. I spoke to Courtney on their online chat service and she helped me start a return process instantly. Very quick and great customer service!
9. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
AVOID
AVOID. Delivered damaged through a sketchy courier causing it to be missing pieces, ignored for weeks on end.
I bought a barbell and plates on the 10th Aug, delivered 14th by XDP, damage reported same day, response received 17th asking for photos. Sent them same day to no response - nudged them again on the 20th and was ignored again.
Finally on the 25th I got an email claiming my enquiry had been passed to their spare parts team and I responded same day.
On the 4th I re-replied stating I'd be invoking the 30-Day Right to Reject Faulty Goods (Consumer Rights Act 2015) if no response was received within 48 hours - It's now the 9th with no response.
Apparently I'm not the only one with this experience from such a shady company.
14. elokuuta 2026
Oma-aloitteinen arvostelu
Gym Equipment
Caden and Chris were amazing, super helpful! Will go back for gym equipment in future!
9. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Great Quality Product
Solid Dumbbell rack, reasonable delivery timeframe for large products. Quick response when i requested an invoice.
28. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Melinda was super helpful and she…
Melinda was super helpful and she helped me find the best suited straps for me. The store also has a massive variety of gym accessories , definitely recommend :)))
8. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Amazing experience visiting FITSHOP…
Amazing experience visiting FITSHOP Leeds. Needed help choosing a treadmill and i was greeted by Zen who was fantastic with his advice and experience and recommended the Cardiostrong TX90 and he wasnt wrong, amazing treadmill and cant wait to receive it. Would recommend to anyone to go down and pay them a visit. The value in speaking to a professional expert and trying before you buy is unmatched
8. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Great customer service
Great customer service.
Craig is very knowledgeable , with good communication skills, answered all my questions.
8. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Vastaus yritykseltä Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Great store and very good customer service
I absolutely love this store. If you’re looking for gym or training equipment in Glasgow, they have everything you could possibly need. On top of that, the staff are excellent and provide great customer service. When I visited, I was helped by a girl named Melina, who was very attentive and took the time to answer all my questions and help me find exactly what I was looking for.
1. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Melina !!! 5 stars ⭐⭐⭐⭐⭐
I had an excellent experience at Fitshop while buying some dumbbells for my workouts, and I especially want to highlight the outstanding service I received from Melina.
She was friendly, professional and very knowledgeable about the products. She took the time to understand what I needed and advised me without ever making me feel pressured to buy.
As someone with many years of experience in management and customer service, I recognise truly exceptional service when I see it. Melina didn’t simply make a sale; she made me want to return to Fitshop.
Thank you very much, Melina! 5 stars without hesitation. ⭐⭐⭐⭐⭐
4. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Great experience
Extremely helpful with friendly and expert advice. I will definitely be back.
7. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
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