Clarks Arvostelua 

We had to make some changes to a couple of pairs of children’s shoes that were bought online. What an amazingly helpful sales staff, especially Hanna who sorted everything without any fuss. Can only recommend them so much. We are so pleased we chose the Caterham branch to help us.

My daughter was fitted for shoes by Freya at the Clark’s store in the Derbion, Derby. She gave us great attention throughout the fitting and clearly knew what she was doing. She took time to get the fit right and answered all our questions. Very happy with both the service and the shoes themselves. Would recommend this store.

Star helped us find the right sizes and went out of her way. We were amazed and left with a WOW experience. Many thanks for all the support we received today 🙂

Went to the trinity shop looking for mens casual shoes.
The staff were excellent-both very knowledgeable about the stock and shoe care.
More importantly they were very efficient and friendly.

Excellent help and support for helping me buying my kids shoes, measuring them up and being really polite. Thank you very much Andrea. Keep up the good work.

Fantastic experience getting my daughter’s first shoes! Ella in the Carmarthen store was so friendly and helpful!

I was on a staycation In Edinburgh. I visited the Princes store and was helped my Lesley. I informed her of my need and she supported me to get what I needed. Lesley Human customer service meant I felt ar ease and comfortable. Thank you Lesley.

This was my first time trying Clarks for my children’s school shoes, and unfortunately, I am extremely disappointed with the quality. After only 2 months of normal school use, the shoes look so worn out that they seem like they have been used for years.

I literally feel like throwing them away because of how bad they look, but then I think I only bought them 3 months ago! I have to clean them almost every day just to make them look slightly presentable.

For the price and reputation of Clarks, I expected much better quality and durability, especially for children’s school shoes. A very disappointing first experience, and definitely not the quality I expected from Clarks.

Helen at Clarks in Telford was very friendly & helpful. She ensured we had a great shopping experience & nothing was too much trouble. The store looked great & was bright & welcoming.

Angela in Clarks Belfast was a great help today. Sorted my two daughter’s school shoes brilliantly.

1st class service and help Angela great shoes many thanks .

Kristian with Kay in Clarks outlet Fleetwood you are a credit to the store. Excellent service. Thank you

Superb service from Jorja today in the Belfast Donegall Place store. Was in to get new shoes with my young son who is a toddler & Jorja was fantastic. She measured his feet & then offered to bring a range of footwear out that they had in his size to try. She was so gentle with him & he actually enjoyed trying on different pairs! We picked the ones he walked most in & I mentioned there was a bit of suede in them & he often soaks his feet with the garden hose. She suggested we buy a spray that protects suede from getting wet/damaged & had used this herself - so I bought that with the shoes! Superb customer service & will definitely be back!!

Just wanted to say a massive thank you to Arjan and Ahlam at this branch who went above and beyond to help us with our daughter’s shoes. An expert fitting, lots of fit checks in different styles and then they searched to get the pink shoes she had her heart set on delivered to store in time for our holiday. Amazing customer service and so patient with the many back and forths we had. Thank you both so much.

I was about to try a pair of shoes on today when I found I had an open sore with slight bleeding on my left heel from the shoes I went out in. I asked the assistant in the men's section if there was a plaster or something I could put on the heel before I tried on the shoe. She said she would go and have a look, moments later re-appearing with two plasters, two surgical wipes and some tissue. The shoes were extremely comfy so I wore them out the store. I cannot thank Jasleen enough for her care and kindness (and also a great pair of shoes).

Calvin was great, patience and kind and súper helpful :) Definitely made our experience lovely.

As soon as we went in Clark’s in Thurrock we were approached by Tonima. She was so helpful, and obviously loves her job! She offered to order shoes in for us, and we actually ended up with more shoes than we initially intended buying! She is a credit to the store.

Have worn Clark’s shoes for fifty years and they used to be a byword for reliability. However the soles of a pair of Nature 3 shoes completely disintegrated after 15 months of light use. Customer care basically a waste of time. Buy these shoes at your own risk

A very good service provided by Masa. Measurements carried out accurately and my son was happy with his new shoes

Very clean and well presented store at Fosse Park

Went in looking for Chelsea boots managed to find some on sale, did not have size i needed in store however spoke to Talisha who was very friendly and knowledgeable and she managed to find a pair at another store to be delivered.

Great service 👏