Ordered 6mm solar cable & 2x pair MC4 connectors; sadly only on pair in box with cable. Quick phone call to customer service (Sue?) who registered issue, followed up with a call back from Chris wh... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Ben from Park Royal branch really went an extra mile coming to the site to get to know us as well as bringing materials we ordered on the same day, much appreciated Ben. I wish all big companies co... Näytä lisää
Yritys on vastannut
I'd give zero stars if I could. After a delightful 25-minute wait, someone finally decided to acknowledge my existence - meanwhile three staff were outside clearly perfecting the art of doing abso... Näytä lisää
Yritys on vastannut
The CEF staff were very helpful . Unfortunately the delivery went to another unit on the site and took a couple of days to sort this out. The CEF staff were very quick to sort the problem when we disc... Näytä lisää
Yrityksen tiedot
- Elektroniikan tukkumyynti
- Kaapeliyhtiö
- Elektroniikkalaitteiden tukkumyynti
- Valaisintukku
- Ruuvien toimittaja
- Aurinkoenergialaitteiden toimittaja
Tietoja yrityksestä CEF
Yrityksen kirjoittama
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Yrityksen kirjoittama
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Yhteystiedot
Georgina Mackie House, CV8 2SU, Kenilworth, Yhdistynyt kuningaskunta
- 01763 272 717
- customerservices@cef.co.uk
- cef.co.uk
4,5
Erinomainen
29 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I've dealt with this company a few…
I've dealt with this company a few times and been very pleased with the service
Staff very helpful.
But on this occasion they let me down. Ordered and paid for 1/21 air-conditioning units, only to be told a few days later that there were none in stock
Shame as it was for my grandson 😞
24. heinäkuuta 2026
I got what I wanted, paid for and on time.
I got what I wanted, paid for and on time.
Thank you and much appreciated.
10. heinäkuuta 2026
Order was correct but delivery tuck a…
Order was correct but delivery took a bit longer than expected. Overall service was good and a good supply service. Would have used my local branch but that was being refurbished.
24. heinäkuuta 2026
Amazingly helpful staff in the West End…
Amazingly helpful staff in the West End store and super quick delivery!
24. heinäkuuta 2026
The CEF staff were very helpful
The CEF staff were very helpful . Unfortunately the delivery went to another unit on the site and took a couple of days to sort this out. The CEF staff were very quick to sort the problem when we discovered what had happened. The fault was with the delivery company, at the wrong address and then that company didn’t bother to take it to CEF depot next door.
9. heinäkuuta 2026
Great price and quick delivery
Great price and quick delivery. Will buy from again.
8. heinäkuuta 2026
Slow Response
The man that came to pick up our wee waist was very nice. But it took nearly 2 months and 3 phone calls for a response from our original request to collect the waist .
23. heinäkuuta 2026
Quality electrical retailer
Quality retailer, with professional customer service, prices are good and they post out nice and quickly, great range of products and they don't seem to penalise non trade customers on price....very easy transaction and nice quality products sent well packaged....👍
27. kesäkuuta 2026
Would have rather bought in store and…
Would have rather bought in store and collected from store , however was directed to website to order and get delivered
Miss the touch of ordering at a store
1. lokakuuta 2025
Saattaa käyttää tekoälyn apua vastauksissaLue lisää
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
The service is great
The service is great, delivery was fast, and installing was quick and easy
9. heinäkuuta 2026
Vastaus yritykseltä CEF
Thank you very much for your review James.
Best Regards
Adele Feller (Customer Services Manager)
Vastaus yritykseltä CEF
Thank you very much for your review Julian.
Best Regards
Adele Feller (Customer Services Manager)
Good web site and always provides…
Good web site and always provides prompt delivery
23. heinäkuuta 2026
Vastaus yritykseltä CEF
Thank you very much for your review John.
Best Regards
Adele Feller (Customer Services Manager)
Good prices and next day free delivery…
Good prices and next day free delivery 10/10
23. heinäkuuta 2026
Vastaus yritykseltä CEF
Thank you very much for your review Antony.
Best Regards
Adele Feller (Customer Services Manager)
Great service
Good availability, good description on website, decent price, quick delivery.
23. heinäkuuta 2026
Vastaus yritykseltä CEF
Thank you very much for your review Matthew.
Best Regards
Adele Feller (Customer Services Manager)
Vastaus yritykseltä CEF
Thank you very much for your review Keith.
Best Regards
Adele Feller (Customer Services Manager)
Excellent customer service.
They had the part I required to fix a Kitchen light.
Delivery was longer than I hoped for (7 days).
The customer service, however, was great.
After contacting them regarding the delay they got straight on it and called direct to let me know what was going on. Received my order the following day. Overall I was very pleased. :)
17. heinäkuuta 2026
Vastaus yritykseltä CEF
Thank you very much for your review and feedback Mike.
Best Regards
Adele Feller (Customer Services Manager)
Poor service
Poor service, no knowledge of what they were selling. No help at all. Won’t be using again.
8. heinäkuuta 2026
Vastaus yritykseltä CEF
Thank you for your review.
We apologise that on this occasion we have not provided you with an acceptable level of service.
Our Customer Services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
Vastaus yritykseltä CEF
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Always a great company to deal with
Always a great company to deal with. 1 of many company accounts at electrical wholesalers but easily our go-to.
9. kesäkuuta 2026
Vastaus yritykseltä CEF
Thank you very much for your review Rob.
Best Regards
Adele Feller (Customer Services Manager)
Ok but watch delivery price
I ordered 7PM Thursday. It’s changed from order before 8PM to 6PM for next day delivery. I clicked free delivery for the Saturday, somehow it defaulted to pre 12, probably as the branches shut at 12, even though it was delivered to home. I didn’t need it £19.99 quickly! And I didn’t notice on checkout and just click click clicked u til the invoice came in! I’m an account customer and there was no way to amend order at CEF online. I went in the branch Friday morning, they called but was told it had been dispatched. Really? Already dispatched at 8AM?
Product and delivery fine, but £20 for pre noon when I didn’t need it was a blow.
22. heinäkuuta 2026
Vastaus yritykseltä CEF
Thank you for your review.
We apologise that on this occasion we have not provided you with an acceptable level of service.
Our Customer Services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
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