Always friendly n welcoming club clean n tidy staff do an amazing job only down fall is never any staff on floor to give you change for telly bingo im sure sales would improve if there were
Yritys on vastannut
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Katso, mitä arvostelun kirjoittajat sanovat
Love the staff super friendly they always make the effort when calling bingo to make jokes or be very welcoming when see you , we enjoy going and try to win lol . Even my husband has now started comin... Näytä lisää
Yritys on vastannut
The reception was really helpful and happy. The caller possibly named Matthew, a large man (sorry) was the most miserable caller that I have ever met. During one game he was calling the numbers wr... Näytä lisää
Yritys on vastannut
Great bingo. Good prize money sometimes but can be a pricey a little on the expensive side to play would benefit from having more staff but all in all its still a great night out nice friendly staff (... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
Buzz Bingo is Britain’s biggest bingo club. Come join us, everyone’s welcome! We bring people together for fun and games on our multi-award-winning website, in our 84 spacious clubs, and as part of our massive community of playful, talkative, diverse, welcoming, all-round-wonderful Buzz Bingo members. We love big fun, big laughs, and big prizes - Buzz players win amazing cash on bingo and slots every day! Catch you in our clubs and at buzzbingo.com soon!
Yhteystiedot
Centenary Way, BB11 2EJ, Burnley, Yhdistynyt kuningaskunta
- 1282421115
Tiedoksesi
4,0
Hyvä
15 arvostelua
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Vastaus yritykseltä Buzz Bingo - Burnley
Hi there,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Burnley. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Tia
Customer Reviews Team
Was made very welcome
Was made very welcome. Michelle on the front desk was very helpful
13. tammikuuta 2026
Vastaus yritykseltä Buzz Bingo - Burnley
Good afternoon,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Burnley. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
Disgusting
Well where do u start past few times ive been ive lost alot but tonight I self excluded due to putting £750 in a machine to receive no bonus and very little connecters i called for manager who says its random so it's random to loose over last month of going absolutely not no staff on floor to get a drink more chance of getting a win and that's impossible in itself so avoid also my partner goes who is disabled who is bullied to move out her seat my a woman called lyndsey and her friends disgusting alone I have told her happens again report it but she won't be attending again it's the worst bingo in the uk by far please just go see for yourself
28. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Buzz Bingo - Burnley
Hi There Kate,
We are sorry to hear that you have not been lucky while playing at our Burnley club.
Understanding your feelings, we would like to point out that we are a regulated company and are constantly being monitored by the relevant authorities to ensure that we provide fair game play to all our players. Following from this, as a regulated company that is licensed by the Gambling Commission, there is absolutely no way that we can influence the outcome of any games, this includes the ratio of payouts.
Please feel free to contact our support team at any time should you wish for us to provide you with some further information relating to how our games run. Our support team is available from 10am until 8pm, 7 days a week via the ‘Contact Us’ page, and will be more than happy to assist you.
Thank you for your review.
Kind Regards,
Tia
Customer Reviews Team
Always friendly n welcoming club clean…
Always friendly n welcoming club clean n tidy staff do an amazing job only down fall is never any staff on floor to give you change for telly bingo im sure sales would improve if there were
17. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Buzz Bingo - Burnley
Hi Michael,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Burnley. I will pass this feedback over to the team. I am sure they will love to hear your comments!
Whilst situations do occur which can influence staffing levels beyond our control, our club team do work their hardest to ensure every player is catered to.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Tia
Customer Reviews Team
The Staff were Very Helpful and…
The Staff were Very Helpful and attentive
2. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Buzz Bingo - Burnley
Good morning Angela,
Thank you for taking the time to leave your review.
It’s great to hear you find the staff as helpful as you do in our Burnley club, they work really hard to ensure they give a great experience!
We always will strive to provide the best atmosphere and facilities for our players to feel as comfortable as possible with us.
I will pass on your comments and best of luck for any future visits! We hope to see you again soon.
Kind regards,
Olivia
Customer Reviews Team
Darren should be manager!
Mr Darren the assistant manager is very very nice! Very proffesional, very helpful and I hope he’s here every time thanks :-)
3. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Buzz Bingo - Burnley
Hi Gemma,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Burnley. I will pass this feedback over to the team. I am sure they will love to hear your comments, especially Darren!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Tia
Customer Reviews Team
Happy regular
Great bingo. Good prize money sometimes but can be a pricey a little on the expensive side to play would benefit from having more staff but all in all its still a great night out nice friendly staff (Burnley) branch 😀 love Mondays 4 way bingo
7. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Buzz Bingo - Burnley
Good afternoon Mick,
Thank you for taking the time to leave your review.
It’s great to hear you find the staff as helpful as you do in our Burnley club, they work really hard to ensure they give a great experience!
We always will strive to provide the best atmosphere and facilities for our players to feel as comfortable as possible with us.
I will pass on your comments and best of luck for any future visits! We hope to see you again soon.
Kind regards,
Olivia
Customer Reviews Team
me and my friend went to Bingo on…
me and my friend went to Bingo on friday 20th we were met at the door as always with helli Ladies are you well enjoy your evening service for drinks and food was very good and we had a Lovely night and a little win staff amazing we go 4 times a week
20. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Buzz Bingo - Burnley
Hi Beryl,
Thank you for your review of our Burnley club.
I’ll be sure to share your feedback with the team. It’s wonderful to hear about your positive experience right from the moment you entered the club. We take pride in how friendly and welcoming our staff are, and it's wonderful to know their efforts are appreciated. We're also glad you enjoyed the food – we strive to offer delicious meals that enhance every visit; make sure to check out our menu for new and exciting deals!
I do hope you continue to visit and I wish you the best of luck!
Kinds regards,
Claire
Customer Reviews Team
A good evening out
Had a good time and won a little bit. The staff are very helpful and friendly. It's a shame the online services have depleted attendances to the level that the place may close :(
26. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Buzz Bingo - Burnley
Hi Mark,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Burnley. I will pass this feedback over to the team.
I hope you continue to enjoy what Buzz Bingo has to offer. I wish you good luck on your next visit and congratulations on your win!
Kind regards
Claire
Customer Reviews Team
The staff are nice and helpful and…
The staff are nice and helpful and always on hand if you need any assistance although sometimes if new members are in it can get quite noisey. Thomas is really nice , happy and helpful. He also remembers your name when you enter the club which is nice
28. helmikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Buzz Bingo - Burnley
Good morning Carol,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Burnley. I will pass this feedback over to the team.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards,
Richard
Customer Reviews Team
Love the staff super friendly they…
Love the staff super friendly they always make the effort when calling bingo to make jokes or be very welcoming when see you , we enjoy going and try to win lol . Even my husband has now started coming and enjoys it specially because he can have his tea out and chill. Keep up good work Burnley.
1. tammikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Buzz Bingo - Burnley
Hi there Karen,
I hope you are well.
Thank you for taking the time to leave your amazing feedback regarding your recent visits to our Burnley club.
We make every effort to cater to everyone's needs that do visit us, whilst maintaining a relaxed and friendly atmosphere and I am delighted to hear this is the case with yourself and your Husband!
I will ensure our Burnley club team have been informed of your amazing comments and we wish you the best of luck for any future visits!
Kind regards
Tia
Customer Reviews Team
Love buzz bingo would highly recommend…
Love buzz bingo would highly recommend brilliant team staff e.t.c.enjoy the chat with other players, think its brilliant if you live on your own make plenty of friends.
12. marraskuuta 2023
Vastaus yritykseltä Buzz Bingo - Burnley
Hi Janet,
I hope you are well.
It is lovely to hear you are enjoying playing with us here at Buzz Bingo, the feedback on our service is always appreciated.
I hope you continue to enjoy our site and wish you the best of luck!
Kind regards
Buzz Bingo Customer Service
Sorry no harm intended
The reception was really helpful and happy.
The caller possibly named Matthew, a large man (sorry) was the most miserable caller that I have ever met. During one game he was calling the numbers wrong and said any of the customers could come up and call.
The review I just read about not good for her mental health due to staff not taking her feelings into account. Well she is best to avoid this place. I love bingo and I have never felt so depressed, he had no 'up and go', his voice was monotonous, sadly all I needed was a rope!!!!!.
Advice to Buzz Bingo get yourself some happy bingo callers. This position requires somebody with a personality, lively and funny. Sadly Matthew would be better enrolling in some counselling classes. This post is sad and not very uplifting for the club, customers or Matthew. I do write this with heavy heart but he really shows little interest in the game. Won't be returning. Sorry
1. elokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Buzz Bingo - Burnley
Hi Kitty,
I am sorry you did not enjoy your visit to our Burnley club.
We do try to make every visit enjoyable for all our members and I have passed your feedback onto the relevant department.
Thank you for taking the time to leave your review and I do hope you try another visit to the club.
Kind regards
Buzz Bingo Customer Service
I was a first time visitor to this…
I was a first time visitor to this establishment and that will also be unfortunately the last time I visit. With very little information given to a new player I proceeded to use the paper bingo cards and started to play along I very soon figured out that I had won two lines and as soon as I realised shouted out to the 'Caller' that I had won, he proceeded to tell me that I had shouted out too late and that I would lose out on the £25 win. I understood and took it as a learning curve that I needed to shout sooner. I then continued with the games and about 30 minutes later I won a full house, I was happy that I would win £100 and shouted as soon as I got it. Then the caller continued saying the numbers, I shouted again and people around me also shouted telling the caller that I had already won it. The caller (didn't catch his name) then proceeded to say that 'well this is awkward' and that he 'didn't hear me' even though a lot of customers around me heard plus two members of staff. The caller refused to let me win and said that once again I was too late and not loud enough.
A member of staff then approached me and said that I could ask the duty manager to listen to the audio so that I could clear up this mess. During the break I went to reception and asked the duty manager to listen to the audio, he straight away said that I was to shout louder and that I wouldn't win anything, but he agreed to listen to the audio. Now I have no way of knowing he actually listened to the audio because I was not given the chance to listen to it myself. At this point I started shaking and went into a full blown panic attack, this was brought on by many members of staff surrounding me and accusing me of being too quiet and lying about what had happened, as someone who suffers from anxiety the members of staff should have been more understanding and compassionate.
The caller seemed to have something against us as new players because he refused to even hear me out, and the other members of staff definitely need training on mental health and dealing with panic attacks. The upset and discomfort that this experience has brought me means that I will not be able to leave my house and feel comfortable to do another activity with my friends for a long time. I will never return to this building and have actually been put off going to Bingo ever again.
26. marraskuuta 2022
Oma-aloitteinen arvostelu
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